“Not connecting to the internet”

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• Was not an issue in my installation. I set it up using the included remote control to recognize my SOHO Router. If the router requires a password to connect, you will have to enter that password into the TV. Our SOHO router has access to both 2G and 5G wireless WAN networks. If your computer can access the Internet (mail, browser) through your router, the TV will also. Using the remote control, press the Gear logo button. Scroll down to "All Settings"." Scroll down to "Network." Select whichever method you want to use, and follow the on-screen prompts.

  Answered by GilwellBear 4 years ago

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• Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000 to verify. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane

  Answered by LG Digital Customer Care 4 years ago

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