“I have a LG 26.2 cubic smart WiFi French door with dual ice cube maker. The problem that I’m having is that the lower ice cube maker has been making a thick sheet of ice on the bottom of the tray before starting to make cubes. What can be done to rectify?”

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• Please reach out to our technical support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane

  Answered by LG Digital Customer Care 4 years ago

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