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Questions & Answers

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Page Showing 61-80 of 257 questions
  • QuestionAre the shelves adjustable ?

    Asked by AnnieOkie.

    • Answer Yes the shelves are adjustable

      Answered by Happier68

  • QuestionWhat is the side cabinet color?

    Asked by Anonymous.

    • Answer Black. See photo I provided.

      Answered by Tara

  • Questionwidth needed to open trays with door open90 Degrees or is more needed when opening door. I have a full length wall on one side where my fridge sits.

    Asked by Lynn.

    • Answer You need more than 90 degrees for freezer side to be able to open draws and get larger items out.

      Answered by Yotis

  • QuestionWhere do I buy a new fan motor and model number?

    Asked by Refrigerator.

  • QuestionWater line for ice maker diagram?

    Asked by Anonymous.

    • Answer Hi there. Thank you for your inquiry about the water line diagram for the ice maker on your LG LSXS26366D refrigerator. We understand your situation and are here to help. For guidance, please verifying that your water supply line is free of any kinks and securely connected at the designated water inlet to ensure optimal operation. https://www.lg.com/us/refrigerators/lg-lsxs26366d-side-by-side-refrigerator#pdp_specs If you need further assistance or cannot locate the diagram, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions with you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat is the model # for the water filter for this LG refrigerator LSXS26366D /02 I need a new water filter

    Asked by Rick.

    • Answer Hi there, Rick. Thank you for reaching out about your water filter inquiry. We understand your situation and are here to help. For your LG LSXS26366D refrigerator, the correct water filter model is LT800P. As a troubleshooting step, please check that your current water filter is securely installed and free from any obstructions to ensure optimal water flow. https://www.lg.com/us/refrigerators/lg-lsxs26366d-side-by-side-refrigerator#pdp_specs If you experience any issues or have further questions, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions with you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDo I need to allow extra space in back for ventilation or water lines?

    Asked by Marina.

    • Answer Thank you for raising your concern regarding LG Refrigerator (LSXS26366S) model. Yes, it is generally recommended to allow for adequate space behind the refrigerator for proper ventilation and to accommodate water lines. This allows the refrigerator to operate efficiently and prevents kinking or damage to the water lines. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LSXS26366S.ASTCNA0. ^Cris

      Answered by LG Digital Customer Care

  • QuestionWhat kind of filter do I need for this model

    Asked by Anonymous.

    • Answer Thank you for raising your concern regarding LG Refrigerator (LSXS26366D) model. The LG LSXS26366D refrigerator requires a water filter model LT800P. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LSXS26366D.ASBCNA0. ^Cris

      Answered by LG Digital Customer Care

  • QuestionWhat is the correct water filter replacement cartridge ?

    Asked by Anonymous.

    • Answer Thank you for your interest in the LG 26 cu. ft. Door-in-Door® Refrigerator (LSXS26366D) model. The correct water filter replacement cartridge for the LG LSXS26366D refrigerator is the LG LT800P or the LG ADQ73613401. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LSXS26366D.ASBCNA0. ^Cris

      Answered by LG Digital Customer Care

  • QuestionWhat is the water filter this refrig uses

    Asked by Jeri.

    • Answer Hello, Jeri. The LG Refrigerator model number LSXS26366S is compatible with the LT800P water filter. If you need to purchase it, you can find it at this link: https://www.lg.com/us/appliances-accessories/lg-lt800p-refrigerator-water-filter. ^Jayne

      Answered by LG Digital Customer Care

  • QuestionIsn't there a 5 year warranty on the compressor. My freezer has stopped freezing and it's not making ice..

    Asked by ShenetraM.

    • Answer Hello there! The LG - Door-in-Door 26.0 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water, Model: LSXS26366D has a Manufacturer’s Limited Warranty: For products purchased on or after 1/1/2018: Sealed System: 5 years Parts & Labor (Condenser, Dryer, Connecting Tube and Evaporator): Compressor: 5 years Parts & 5 years Labor: Linear/Inverter Compressor: 10 years Parts & 5 years labor. Check out the complete warranty here: https://www.lg.com/us/PDF/warranty/ha/Warranty_REF.pdf ~Rita

      Answered by LG Digital Customer Care

  • Questionwhat is the outside button called on little door and how can i buy a new one??

    Asked by terrance.

    • Answer Hi Terrance, The button you are mentioning is called the magic button to access the door indoor compartment from the outside, press the button on the right refrigerator door handle and pull the door open. The button comes with the handle, which can be purchased online with this link: https://tinyurl.com/38sdaumr, the price for the handle is 86.89 for the LG LSXS26366D/02 Door Handle - Stainless - Genuine OEM. ~Tanisha

      Answered by LG Digital Customer Care

  • QuestionCan i get this refrigerator in regular stainless steel?

    Asked by Davey.

    • Answer Hey Davey! Yes, refrigerator model LSXS26366S is available in stainless steel. ^Chris

      Answered by LG Digital Customer Care

  • QuestionAre there coils underneath to clean out?

    Asked by Mommamo.

    • Answer Yes you have to take the back cover off

      Answered by DavidL

  • QuestionWhat is the manufacture warranty on these LG refrigerators

    Asked by Tam.

    • Answer If bought in the last 5 years they are supposed to cover parts and labor but good luck getting reimbursed for labor and finding someone who will fix it without you paying labor up front because LG is so bad to work with. I have been trying to get reimbursed for 850 in labor after being assured my fridge was under warranty, but I had to pay up front and get reimbursed. No repair people in Our area will work on them without you paying labor up front because they can’t get reimbursed either.

      Answered by DavidL

  • Questionis it smug proof

    Asked by tracy.

    • Answer Not really

      Answered by Jeff

  • QuestionI can’t get this refrigerator to sit level. Is it supposed to lean towards the rear?

    Asked by Anonymous.

    • Answer On the bottom under the doors on each side there are 2 feet the refrigerator should of came with a flat bare tool to adjust the 2 feet up and down. It should be level. Try adjusting the feet down to raising the front up. If you can’t find the tool that it came with Then you will need to get a ranch that will fit it.

      Answered by Refrigerator

  • QuestionBeeping and the light is on but the doors are all closes.

    Asked by Anonymous.

    • Answer Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette

      Answered by LG Digital Customer Care