“On 9/23 I had a new LG OLED TV installed with this sound bar. The sound is slightly off the picture and annoying when you watch people talking on TV. Is this a TV issue or is the sound bar not in synch with the TV? How is this corrected?”

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• Mine did that as well. I turned on bypass under the advanced sound settings and it fixed the issue.

  Answered by Aray 3 years ago

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• Look in the TV for a setting like 'sync' or 'lip sync', this will adjust the timing of the HDMI video and audio.

  Answered by funz51 4 years ago

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• Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane

  Answered by LG Digital Customer Care 4 years ago

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• I use the fiber cable and dont have that problem warranty the tv

  Answered by Itnow 4 years ago

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