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If you are using HDMI earc that is probably the issue, cec is a very broken technology and I would recommend optical
Sorry, there was a problem. Please try again later.Thank you for your interest in the LG S65Q 3.1 ch High Res Audio Sound Bar with DTS Virtual:X (S65Q) model. To ensure that the speaker stays connected to your LG OLED TV, you can follow these steps to troubleshoot and improve the TV's network connection: 1. Turn off the Quick Start feature on your TV, as it can sometimes cause interference or issues with the network connection 2. Check if there are multiple devices connected to your Wi-Fi. If they are working and only your TV has network issues, try turning off the Quick Start feature as mentioned above 3. If the issue persists, try connecting the TV to a different network to see if it gets a stable internet connection 4. If the problem continues, you can reset the TV, modem, and router to see if that resolves the issue. To connect your LG OLED TV to a wireless network, you can follow these general steps: • Press the "Settings" button on your TV remote. • Navigate to "All Settings" > "General" > "Network" > "Wi-Fi Connection." • Select your Wi-Fi network from the list, enter the password, and connect You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-S65Q.DUSALLK. ^Cris
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