“I unplugged the fridge, moved it to another spot then plugged it in again. The light is working but I haven’t heard any other noise from the fridge. Did I do something wrong or are there specific steps that need to be followed? Please help.”
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Hello there, Moose! Thank you for reaching out about your LTCS20020S refrigerator. It sounds like you’ve taken the right steps in unplugging and moving your fridge. After plugging it back in, it’s important to give the unit some time to start up, as the compressor may take a few minutes to engage, so you might not hear any noise immediately. To ensure everything is functioning properly, please check that the fridge is level on the floor, as an unlevel unit can affect its operation, and confirm that the temperature settings are correctly adjusted. After waiting a bit, listen closely for any humming or clicking sounds, which indicate that the compressor is working. You may access this link related to your concern: https://www.lg.com/us/support/help-library/how-to-install-your-lg-refrigerator--20152334643995. If it still doesn’t seem to be functioning after following these steps, please send us a private message on Social Media @LGUSSupport, and we’ll be more than happy to assist you further. We appreciate your patience! —Avril
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