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  • Front. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White.
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  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
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LG - 30-in Wide 20.2 Cu. Ft. Top Freezer Refrigerator - White

Model:
LTCS20020W
SKU:
6419820
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Page Showing 81-100 of 258 questions
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  • QuestionWhere is the water filter located

    Asked by Anonymous.

    • Answer It does not have a a visible water filter: perhaps Google can help us.

      Answered by Joanna74

  • Questiondoes the fridge need to be hooked to something to create ice?

    Asked by arieslovwr.

    • Answer Yes , a filter hose .

      Answered by JesusN

  • QuestionWHAT IS THE WARRENTY FOR THIS PRODUCT

    Asked by SANDY1020.

    • Answer My paperwork states 24 months.

      Answered by Joanna74

  • Questiondoes it come with a ice maker

    Asked by Anonymous.

    • Answer No

      Answered by Anonymous

  • QuestionThe refrigerator was delivered yesterday. When plugged in, the light is on but it doesn’t appear to be cooling. It’s been about 12 hours and my groceries are warm and ice is melted. I set it up to max cooling. Is there another switch to turn it on?

    Asked by NelliB.

    • Answer Hi, there. Thanks for reaching out about your LG Refrigerator (LTCS20020S) model. It’s great that the light is on—this means the unit is receiving power. Since it’s been about 12 hours and cooling hasn’t kicked in, let’s try a quick step to help get things going. We suggest doing a power reset: just unplug the refrigerator for 2 minutes, then plug it back in. This can help restart the compressor and cooling system. Also, double-check that the temperature control dial inside the fridge is set to the coldest setting and that the doors are fully closed to allow for proper airflow. For more help, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371. If the unit still isn’t cooling after a few more hours, we’d be happy to take a closer look and guide you through the next steps. Just send us a private message on social media @LGUSSupport, and we’ll be glad to assist you further. ^Juvy

      Answered by LG Digital Customer Care

  • QuestionFrig and freezer not cooling properly. What can I look for to resolve this issue?

    Asked by Jayd.

    • Answer Have you cleaned the condenser coil at the bottom in the back of the ENERGY STAR® Qualified LG 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless steel, Model # LTCS20020S? A dirty condenser coil in a refrigerator can affect cooling. It can lead to increased energy bills, poor cooling performance, overheating of the fridge exterior, frequent or longer running cycles, and unusual noises. Dirty coils reduce the refrigerator's ability to transfer heat from the inside to the outside, resulting in higher internal temperatures and lower cooling efficiency. The dirt that collects on the coils causes the condenser to retain heat, making the compressor work harder...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhere can I get an icemaker kit for an LG refrigerator model ltcs20020s?

    Asked by WhirlpoolDishwasher.

    • Answer Best Buy sells the compatible LG Automatic Ice Maker - White, Model # LK60C for the Energy Star Most Efficient 2020 LG 20 cu. Ft. 30-inch Wide Top Freezer Refrigerator - Stainless Steel, Model # LTCS20020S...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionIs this reliable, and long lasting?

    Asked by Mimi.

    • Answer Yeah so far it’s been really great, keeps everything very fresh

      Answered by FamilyGamer

  • QuestionMy unit is 2 years old. Suddenly it is making a rattling sound, like it's a motorcycle about to take off. What should I do?

    Asked by MB.

    • Answer Hi there! Thank you for sharing your experience with us. We understand your inquiry about the rattling sound from your LG LTCS20020S refrigerator. Based on your description, it's possible that this noise is due to normal operation, as some common refrigerator sounds can resemble a motorcycle starting up. However, if the sound has become louder than usual, we’d like to help you troubleshoot. Here are a few things you can try: Check for Obstructions: Ensure there’s nothing blocking the condenser coils or vents at the back of the fridge. Sometimes, objects inside the fridge or around the area can cause vibrations. Level the Fridge: An uneven surface can sometimes cause the fridge to vibrate more than usual. You may want to adjust the fridge's legs to make sure it is level. Examine the Fan: The fan blades inside the fridge or freezer could also be a source of noise if they’re obstructed by ice buildup or other debris. Common Noises From an LG Refrigerator | LG USA Support - https://www.lg.com/us/support/help-library/lg-refrigerator-common-noises-from-an-lg-refrigerator--20150292153479 If the sound persists despite these checks, please send us a private message on Social Media @LGUSSupport. Our team will be happy to assist you further and explore possible solutions. We appreciate your patience! —Renzo

      Answered by LG Digital Customer Care

  • Questionis it finger print resistant?

    Asked by KATHY.

    This question was asked about the related product: LG - 30-in Wide 20.2 Cu. Ft. Top Freezer Refrigerator - Black

    • Answer No.

      Answered by MatM

  • QuestionDoes the ice maker make cubed ice or 1/2 moon shaped?

    Asked by Peanut.

    • Answer Hello there! Thank you for sharing your inquiry about the LG - 20.2 Cu. Ft. Top-Freezer Refrigerator. We understand your inquiry regarding the ice shape. This model is designed to produce crescent or half-moon shaped ice cubes to ensure efficient cooling for your beverages. https://www.bestbuy.com/product/lg-20-2-cu-ft-top-freezer-refrigerator-stainless-steel/J7G56FP6GX For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo

      Answered by LG Digital Customer Care

  • QuestionI just had my LG 20020S refrigerator delivered today and I’m looking for the water inlet hook up on the back of the refrigerator for the ice maker I have ordered. Is there one and if not how do I go about putting in a water line to the ice maker?

    Asked by Geebee.

    • Answer Hi there. The LG LTCS20020S Top Freezer Refrigerator does not come with a pre-installed water inlet hookup for the ice maker. However, if you have ordered the optional ice maker, you will need to connect a water line to the refrigerator manually. To do this based on the Owner's manual page 22, please ensure you have a 1/4-inch copper or PEX water line, a shutoff valve, and the necessary compression fittings. The water connection port is located at the back of the refrigerator. Before installation, flush the water line to remove any debris, and securely connect it to the refrigerator's water inlet valve. Owner's manual: https://www.lg.com/us/support/product/lg-LTCS20020S.ASTQEUR For step-by-step installation, refer to the Owner’s Manual page 22 or consult a licensed plumber. If you need further assistance, feel free to send us a private message on social media @LGUSSupport. We’re happy to help! —Renzo

      Answered by LG Digital Customer Care

  • Questiondo the freezer and refrigerator have separate temperature controls?

    Asked by Donna327.

    This question was asked about the related product: LG - 30-in Wide 20.2 Cu. Ft. Top Freezer Refrigerator - Black

    • Answer Hello there, Donna. Thank you for sharing your experience with us. We understand your inquiry regarding the LG 20.2 Cu. Ft. Top-Freezer Refrigerator. This model is equipped with separate temperature controls for the freezer and the refrigerator compartments, allowing you to adjust each section to your preference. https://www.bestbuy.com/product/lg-20-2-cu-ft-top-freezer-refrigerator-black/JJ8VPZSG8F For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionHow long does new refrigerator/freezer take to cool down and get to correct temperatures?

    Asked by Anonymous.

    • Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the cooling time for your LG 20.2 Cu. Ft. Top-Freezer Refrigerator. After plugging it in, we recommend allowing the unit to run for at least 24 hours to reach the set temperatures and stabilize before adding a full load of food. https://www.bestbuy.com/product/lg-20-2-cu-ft-top-freezer-refrigerator-stainless-steel/J7G56FP6GX For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionMy new LG fridge has been installed for just under 24 hours and the inner parts keep "gurgling." The noise ends when I open the door and the compressor kicks on but then the noise returns as soon as the compressor kicks off. Is there a fix?

    Asked by Bazwell.

    • Answer Hi there, Bazwell. Thank you for sharing your experience with us regarding your LG LTCS20020S Top Freezer Refrigerator. The "gurgling" noise you’re hearing is likely the refrigerant flow inside the refrigerator, which is completely normal. Refrigerators, including LG models, often make this sound as the refrigerant circulates through the system. The noise typically occurs when the compressor cycles on and off. It’s common to hear this gurgling sound when the compressor is off, as the refrigerant moves through the system, and it usually quiets down once the compressor activates. If the noise is consistent and loud, we recommend checking if the refrigerator is level and stable, as improper leveling can sometimes amplify noises. You can adjust the feet of the unit to ensure it's balanced. Additionally, ensure there’s enough space around the refrigerator for air circulation. LG Refrigerator] Understanding Noises From an Refrigerator - https://www.lg.com/levant_en/support/product-help/CT20158016-20153760269491 For any further concerns or if the noise persists, please send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you further! —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan the door open on the right. Meaning the hinges are on the left?

    Asked by Gayle.

    • Answer You can use either side to open you just have to move the hinges on the door

      Answered by user229090

  • QuestionDoes the manufacture's warranty begin on the date of purchase, or when it is delivered? We are building house, and there will be a several months delay between the time of purchase and the delivery.

    Asked by bor123.

    • Answer Hi there, Thank you for reaching out! We understand that you're concerned about the start date for the warranty on your LG LTCS20020S Top Freezer Refrigerator due to the delay in delivery. The manufacturer's warranty for this model begins on the date of purchase, not the date of delivery. So, even with a delay in delivery, the warranty coverage will start when the refrigerator is purchased. For your reference, the warranty includes: 1 Year coverage for labor and parts (internal/functional parts only). 5 Years parts and labor for the sealed system (condenser, dryer, connecting tube, and evaporator). 10 Years parts and 5 Years labor for the compressor (linear/inverter). LG WARRANTY INFORMATION: https://www.lg.com/us/support/warranty-information#cusCode=LTCS20020S.ASTCNA0&cat=CT10000021&salCode=CT10000065&sufCode=undefined If you need further clarification or assistance, feel free to send us a private message on Social Media @LGUSSupport. We're here to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs this fridge ice maker ready? Does BB have the ice maker?

    Asked by Bridge.

    • Answer ice maker needs to be purchased separately but connections visible on top left corner of freezer

      Answered by alg2

  • QuestionCan the ice maker be purchased through best buy and will the delivery people install it and hook it up to the water line?

    Asked by PSAR.

    • Answer The service people had an option to have the ice maker water line installed. We did it and it worked fine!

      Answered by resqpro911

  • QuestionWhat is the temperature range of this fridge

    Asked by Rods.

    • Answer Recommended initial setting of 3, out of 6 for coldest, for 24 hours out of the box, and very rapidly reached below 0, around -3 degree F in freezer and 37.6 in fridge with full compartments transferred from old fridge - in less than 4 hours !

      Answered by alg2

Page 5, Showing 81-100 of 258 questions

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