Questions & Answers
- Model:
- LTCS20020W
- |
- SKU:
- 6419820
Q: QuestionIs this a quite refrigerator?
Asked by kelly.
- A:Answer Hi there, Kelly! Thank you for your question about the LTCS20020W refrigerator. This model is designed to operate quietly, with sound levels that should blend into your home environment. While some operational sounds like the compressor or ice maker may be noticeable occasionally, they are typically minimal. If you have any further questions or need assistance, please feel free to reach out to us at @LGUSSupport. We’re here to help! —Avril
Answered by LG Digital Customer Care

Q: QuestionWhen you switch hinge to left side how does the plastic hook thing go or does it even have to be there
Asked by Gamble.
- A:Answer Do not purchase LG it is junk!
Answered by SallyS
Q: QuestionWhat is the product width with the door fully open?
Asked by Mark.
This question was asked about the related product: LG - 30-in Wide 20.2 Cu. Ft. Top Freezer Refrigerator - Stainless Steel
- A:Answer 54 inches
Answered by Mrjay
Q: QuestionThe lg 20” cu ft only has 2 door bins? Most other refrigerator have 3. Does the door hold just as much? Thank you Maryann
Asked by Maryann.
This question was asked about the related product: LG - 30-in Wide 20.2 Cu. Ft. Top Freezer Refrigerator - Stainless Steel
- A:Answer Yes it does
Answered by MaryannD
Q: QuestionIs this refrigerator ENERGY STAR rated"
Asked by HOMER.
- A:Answer Hello there. We understand your inquiry regarding the energy efficiency of your 20.2 Cu. Ft. Top-Freezer Refrigerator. To confirm the current ENERGY STAR status for your specific unit, please check the EnergyGuide label on the appliance or verify the model number on the official ENERGY STAR website. https://www.bestbuy.com/product/lg-20-2-cu-ft-top-freezer-refrigerator-white/JJ8VPZSCGF For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
Answered by LG Digital Customer Care
Q: QuestionDo you pick up the old fridge?
Asked by Anonymous.
This question was asked about the related product: LG - 30-in Wide 20.2 Cu. Ft. Top Freezer Refrigerator - Stainless Steel
- A:Answer Best buy did for an added cost. It was $40-50 if memory serves me right. Definitely worth the cost instead of having an old non-working fridge hanging around my home and me trying to find a way to get rid of it.
Answered by Granny
Q: QuestionWho the lg brand
Asked by Sis.
This question was asked about the related product: LG - 30-in Wide 20.2 Cu. Ft. Top Freezer Refrigerator - Stainless Steel
- A:Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the LG 20.2 Cu. Ft. Top-Freezer Refrigerator. To answer your question, LG is a global leader in home appliances and consumer electronics, committed to providing innovative and high-quality products that enhance the lives of our customers. https://www.bestbuy.com/product/lg-20-2-cu-ft-top-freezer-refrigerator-stainless-steel/J7G56FP6GX For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
Answered by LG Digital Customer Care
Q: Questiondo you remove the old refrigerator?
Asked by retiredwoman.
This question was asked about the related product: LG - 30-in Wide 20.2 Cu. Ft. Top Freezer Refrigerator - Stainless Steel
- A:Answer Hi there! Thank you for your question regarding the LTCS20020S. Unfortunately, we do not provide removal services for old refrigerators as part of the delivery process. However, many local waste management services or appliance retailers may offer this service for a fee. We recommend checking with them for the best options available in your area. If you have any more questions or need further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be glad to help you. Thank you for reaching out! —Avril
Answered by LG Digital Customer Care

Q: QuestionIs this fridge making a ringing noise along with "normal humming noise" when it's working?
Asked by Anonymous.
- A:Answer Hello there. We understand your inquiry regarding the sounds coming from your LG 20.2 Cu. Ft. Top-Freezer Refrigerator. We understand that hearing unfamiliar noises can be concerning. While a steady hum is standard for the compressor and fans, a high-pitched ringing or whistling sound can occur as refrigerant flows through the cooling coils or when the compressor adjusts its speed. We recommend ensuring the refrigerator is leveled correctly and has at least 2 inches of clearance from the walls to minimize any vibrational sounds. https://www.bestbuy.com/product/lg-20-2-cu-ft-top-freezer-refrigerator-white/JJ8VPZSCGF We understand you may have further questions about the normal operating sounds of your unit. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
Answered by LG Digital Customer Care
Q: QuestionWhen opening the door should you hear popping/crackling noises for a minute or two? Does the plastic in the fridge expand when the door is openened and ambient air gets inside?
Asked by jaxstraww.
This question was asked about the related product: LG - 30-in Wide 20.2 Cu. Ft. Top Freezer Refrigerator - Stainless Steel
- A:Answer Hello there. We understand your inquiry regarding the sounds you are hearing from your LG 20.2 Cu. Ft. Top-Freezer Refrigerator. It is normal to hear occasional popping or crackling noises for a short period after opening and closing the door. These sounds occur because the internal components and the plastic liner expand and contract as they react to the temperature change when warmer ambient air enters the unit. This is a standard part of the refrigerator's thermal adjustment process and does not affect the performance or durability of your appliance. We want to ensure that you feel confident and informed about the normal operation of your cooling system. https://www.bestbuy.com/product/lg-20-2-cu-ft-top-freezer-refrigerator-stainless-steel/J7G56FP6GX For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
Answered by LG Digital Customer Care
Q: QuestionAre there coils to worry about on the sides of the refrigerator? Mine is working but came with a good sized dent on the right side. Trying to confirm if its just a cosmetic issue. I know some refrigerators have coils on the sides.
Asked by jaxstraww.
This question was asked about the related product: LG - 30-in Wide 20.2 Cu. Ft. Top Freezer Refrigerator - Stainless Steel
- A:Answer My fridge did not come with any coils on the side.
Answered by AndreaZ
Q: QuestionCan you add a ice maker to the freezer? And approximate cost. Thinking about down sizing from a double door frig.
Asked by Joansie.
- A:Answer Yea you can add an ice maker. It was about $130 and you have to install it yourself but, you can YouTube on how to do so and it was very simple and easy.
Answered by CamilleT
Q: QuestionDoes it have an automatic ice maker?
Asked by Anonymous.
This question was asked about the related product: LG - 30-in Wide 20.2 Cu. Ft. Top Freezer Refrigerator - Stainless Steel
- A:Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the ice maker for the LG 20.2 Cu. Ft. Top-Freezer Refrigerator. https://www.bestbuy.com/product/lg-20-2-cu-ft-top-freezer-refrigerator-stainless-steel/J7G56FP6GX We understand you are looking for specific features for your unit. While this model does not come with a factory-installed automatic ice maker, it is designed to be compatible with an optional ice maker kit that can be purchased and installed separately. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
Answered by LG Digital Customer Care
Q: QuestionDoes the unit come with an ice maker already installed ?
Asked by Anonymous.
This question was asked about the related product: LG - 30-in Wide 20.2 Cu. Ft. Top Freezer Refrigerator - Stainless Steel
- A:Answer Hello there. Thanks for reaching out. The ice maker for this model is Optional (sold separately). `Jai.
Answered by LG Digital Customer Care

Q: QuestionIs it quiet. I sleep about 8 ft from my fridge in a studio apartment. The fridge works but is very noisy. I'm seeking a quiet one.
Asked by Anonymous.
This question was asked about the related product: LG - 30-in Wide 20.2 Cu. Ft. Top Freezer Refrigerator - Stainless Steel
- A:Answer It is quiet.
Answered by Eduardo
Q: Questionre 'garage ready' is it not suitable to put a LG LTCS20020S in the garage? if YES, which model is suitable then?
Asked by mimi.
- A:Answer Hello there. Thanks for reaching out. LG doesn't recommended you put your LG Refrigerator in the garage. Unless you live in a climate with consistent year-round temperatures and they fall within the manufacturer-recommended range of temperatures for running the appliance, using a regular fridge in the garage is a bad idea. If the temperature inside your garage regularly exceeds 110ºF, it is not an ideal location for a refrigerator. Sweltering conditions can cause a refrigerator to burn out from overuse. LG doesn't make Refrigerators for garage usage. `Jai.
Answered by LG Digital Customer Care

Q: QuestionCan this refrigerator pass trough a 31 inch door or the refrigerator doors will need to be open to deliver it inside the kitchen?
Asked by Anonymous.
- A:Answer Thanks for the question! The width of this 20 cu. ft. Top Freezer Refrigerator (LTCS20020W) is 30" only so this fridge can definitely pass through a 31" door. For more information about the specs of this unit, you may check out this link: https://www.lg.com/us/refrigerators/lg-ltcs20020w-top-freezer-refrigerator ^Jolly
Answered by LG Digital Customer Care

Q: QuestionDoes this fridge require a filter when you have the ice maker installed? If so, what is the correct model so I can order then replace when needed?
Asked by Geminisfree.
- A:Answer Hi Geminisfree. LG does not make a 6 Month Replacement Refrigerator Water Filter for this ENERGY STAR® Certified LG 20 cu. ft. Top Freezer Refrigerator, Model # LTCS20020W. If you need water filtration for this refrigerator, you can purchase an in-line Reverse Osmosis Water Filtration System...^Ivan
Answered by LG Digital Customer Care

Q: QuestionDoes this fridge include the water solenoid for the optional (and out of stock) ice maker?
Asked by Robert.
- A:Answer No
Answered by valeriebatte
Q: Questionwhat are the measurements of the fridge
Asked by Beth.
This question was asked about the related product: LG - 30-in Wide 20.2 Cu. Ft. Top Freezer Refrigerator - Stainless Steel
- A:Answer The measurements provided by the manufacture and Best Buy are accurate.
Answered by JohnG







































