A:AnswerHi, if this is newly installed, I suggest to reach out to the store, so they can send back the installer. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 ^Vanessa
A:AnswerYou can purchase the air fryer basket from
Best Buy Or search online Amazon! Also I just put my old tried and true aluminum lined cookie sheet under the air fryer basket! Do that otherwise you’ll have a lot of grease dripping onto the beautiful blue interior!
A:AnswerPlease reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette