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  • Questionwhere do I find parts for this stove

    Asked by cal.

    • Answer You can find parts for the LG 6.9 Cu. Ft. Freestanding Double Oven Gas True Convection Smart Range with EasyClean and Air Fry - Stainless Steel, Model # LDGL6924S, or any LG product at LGParts.com...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCan you cook a whole turkey in this oven

    Asked by Anonymous.

    • Answer Of course

      Answered by SteveC

  • QuestionHow is the oven heat vented and are the knobs affected

    Asked by Johnb.

    • Answer Hello there, Johnb. Thank you for sharing your experience with us. We understand your inquiry regarding the oven heat venting and its effect on the knobs of your LDGL6924S Gas Double Oven Range. The oven heat for this range is typically vented through an opening located at the rear of the cooktop, just behind the cooking surface. This design ensures that the heat is primarily directed away from the control panel and knobs. The knobs themselves are designed to be insulated and are not directly affected by the oven's venting system during normal operation. https://www.bestbuy.com/product/lg-6-9-cu-ft-freestanding-double-oven-gas-true-convection-smart-range-with-easyclean-and-air-fry-stainless-steel/J7G56587HY If you have any further questions about this unit's features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionTried to get help . They don’t do what they say they will be careful

    Asked by Bad.

    • Answer What help are you trying to get for the LG 6.9 Cu. Ft. Freestanding Double Oven Gas True Convection Smart Range with EasyClean® and Air Fry - Stainless Steel, Model # LDGL6924S, and who have you reached out to for help? If you could please let us know what kind of help you need with the range oven, we can assist you with that or direct you to where you can get the help you need...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionThey don’t even have this product

    Asked by Scan.

    • Answer DEpending on which page you are shopping on for the LG 6.9 Cu. Ft. Freestanding Double Oven Gas True Convection Smart Range with EasyClean® and Air Fry - Stainless Steel, Model # LDGL6924S, it may or may not show as being available in the store that your page is set to. Check the upper right corner next to the shopping cart icon to see which Best Buy location your page is set for. If it is not your local Best Buy location, click on the location that is currently showing then on the popup, click on 'Find Another Store' then change the location to your local Best Buy store and search for the range oven again to see if it is available...^Ivan.

      Answered by LG Digital Customer Care

  • Questionif this range does not come with a power cord where do you get one. and which one would it be, thanks

    Asked by mary.

    • Answer Unlike Electric Range Ovens that do not come with a supplied power cord, the LG 6.9 Cu. Ft. Freestanding Double Oven Gas True Convection Smart Range with EasyClean and Air Fry - Stainless Steel, Model # LDGL6924S, or any other Gas Range Oven, regardless of brand or manufacturer, comes with an attached power cord. For Electric Range Ovens that don't come with a supplied power cord, you can purchase one from the retail stores that sell them. They will remind you at checkout that you need an appropriate power cord. The type an gauge of power cord will depend on what your local building codes permit in your area, so you can check you local building codes and regulations, consult your local building inspector, or a qualified, licensed electrician who will know your local building codes and can tell you which type of power cord can be used...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionHow many amp breaker does it need?

    Asked by Ray.

    • Answer Hi there, Ray. Thank you for reaching out to us. We understand your inquiry regarding the electrical requirements for the LG Gas Double Oven Free Standing Range, Model # LDGL6924S. According to the product specifications, this unit requires a 120V power supply and has a rating of 8.5 Amps. https://www.bestbuy.com/product/lg-6-9-cu-ft-freestanding-double-oven-gas-true-convection-smart-range-with-easyclean-and-air-fry-stainless-steel/J7G56587HY If you have any further questions regarding installation or features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat is the size of the interior of the ovens?

    Asked by Cela.

    • Answer The interior W x H x D dimensions for the upper oven in the LG 6.9 Cu. Ft. Freestanding Double Oven Gas True Convection Smart Range with EasyClean® and Air Fry - Stainless Steel, Model # LDGL6924S are 24 13/16" x 10 13/16" x 19 13/16", and they are 24 13/16" x 14 1/4" x 19 15/16" for the lower oven...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionIs the bottom oven large enough to fit a 22 lb turkey?

    Asked by Ivy.

    • Answer The interior W x H x D dimensions for the lower oven in the LG 6.9 cu. Ft. Smart Gas Double Oven Freestanding Range with ProBake Convection®, Air Fry & Air Sous Vide, Model # LDGL6924S, are 24 13/16" x 14 1/4" x 19 15/16", which, depending on the shape of the turkey, can accommodate up to a 24 lbs turkey. If in doubt, measure the size of the turkey to ensure it will fit given the interior dimensions....^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCa you get it in white?

    Asked by Anonymous.

    • Answer The LG 6.9 cu. Ft. Smart Gas Double Oven Freestanding Range with ProBake Convection®, Air Fry & Air Sous Vide, Model # LDGL6924S, is only available in Stainless Steel...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCan I purchase a griddle for the middle burner

    Asked by Anonymous.

    • Answer Model Hi there. Thank you for sharing your inquiry with us. We understand you're asking if you can purchase a griddle for the middle burner of your LDGL6924S range. Yes, your range is designed with a center oval burner that is perfect for use with a griddle. You can purchase a compatible griddle as an accessory. For assistance in finding the correct griddle part or for any further questions, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. https://www.bestbuy.com/product/lg-6-9-cu-ft-freestanding-double-oven-gas-true-convection-smart-range-with-easyclean-and-air-fry-stainless-steel/J7G56587HY —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat is the outlet plug in to buy?

    Asked by Plug.

    • Answer Mine plugged right into the wall where my last stove was, I did nto need anything new

      Answered by StacyT

  • QuestionDoes the stove have a griddle? Does the appliance come with a power cord?

    Asked by Kevin.

    • Answer There is not a griddle with it, but they are easy to find on Amazon for cheap. The appliance does have its own powercord

      Answered by StacyT

  • QuestionCantheLGfreestandingdoubleovenoperateonasinglegasline?

    Asked by LGdoubleoven.

    • Answer It does operate on a single gas line, mine went right into the space in which my old oven was

      Answered by StacyT

  • QuestionHow many 9x13 casseroles can you put in each oven?

    Asked by Anonymous.

    • Answer 2, or more with more racks, probably up to 6-8 really, but beware of hot spots in both ovens

      Answered by StacyT

  • QuestionWhat is the warranty on this item? What does warranty cover?

    Asked by CarmichoBaking.

    • Answer The LG 6.9 Cu. Ft. Freestanding Double Oven Gas True Convection Smart Range with EasyClean® and Air Fry - Stainless Steel, Model # LDGL6924S, comes with a Limited Manufacturer's Warranty of One (1) year from date of original retail purchase for parts and labor. LG will provide, free of charge, all labor and in-home service to replace defective part(s). Replacement Products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater, and products and parts may be new, reconditioned, refurbished, or otherwise factory re-manufactured. Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this limited warranty...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionPropane compatible

    Asked by Anonymous.

    • Answer No.

      Answered by Lcars32

  • QuestionWhat’s the necessary clearance for the back wall? Can it be flush against the wall?

    Asked by Kelly.

    • Answer Mine is close, I feel that it could be flush

      Answered by StacyT

  • QuestionWhat parts contain PFAS. With birds in the house PFAS can be dangerous for them. Do you offer ranges without PFAS or PFTs?

    Asked by Deet.

    • Answer PFAS are not commonly found in range ovens, and neither the LG 6.9 Cu. Ft. Freestanding Double Oven Gas True Convection Smart Range with EasyClean® and Air Fry - Stainless Steel, Model # LDGL6924S, nor any of our LG Range Ovens contain PFAS. However, the Self Clean cycle in the range oven uses extremely hot temperatures to clean the oven cavity. While running the Self Clean cycle, you may notice smoking or an odor, which is normal, but the kitchen should be well ventilated to minimize the odors from cleaning. If you have pet birds, you will need move them to another well-ventilated room. The health of some birds is extremely sensitive to the fumes given off during the Self Clean cycle of any range. The oven also has an EasyClean® feature that takes advantage of LG’s EasyClean® enamel technology which helps lift soils without harsh chemicals, and it runs using ONLY WATER for just 10 minutes in low temperatures to help loosen LIGHT soils before hand cleaning, and it cleans with LESS HEAT, LESS TIME, and virtually NO SMOKE OR FUMES...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this stove come with a griddle that fits on the middle burner. If not can one be bought at Best Buy?

    Asked by JCMc.

    • Answer No

      Answered by DeidreR