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  • QuestionDoes this include installation and haul away?

    Asked by Marc.

    • Answer Hello there, Marc. Thank you for sharing your question with us. We understand your inquiry regarding the services provided for your LDGL6924S. To answer your question directly, the inclusion of installation and haul-away services is handled directly by the retailer from whom you purchase the appliance. In this case, since the inquiry is related to Best Buy, we suggest reaching out to their support team or visiting a local branch to confirm their current service offerings. They will be able to provide you with specific information regarding their delivery, professional installation, and removal options for your old unit to ensure your new LG range is set up correctly in your home. https://www.bestbuy.com/product/lg-6-9-cu-ft-freestanding-double-oven-gas-true-convection-smart-range-with-easyclean-and-air-fry-stainless-steel/J7G56587HY If you have any further questions about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhich oven, the top or bottom is good for baking a cake?

    Asked by Anonymous.

    • Answer You can use either the upper or the lower oven in the LG 6.9 Cu. Ft. Freestanding Double Oven Gas True Convection Smart Range with EasyClean® and Air Fry - Stainless Steel, Model # LDGL6924S, for baking a cake. The manual advises using rack position 1 in either the upper oven or lower oven for Layer cakes, Bundt cakes, or Angel Food Cakes...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhy does the gas range have a bake element?

    Asked by Aristar.

    • Answer As with all LG Gas Range Ovens with Probake Convection®, the LG 6.9 Cu. Ft. Freestanding Double Oven Gas True Convection Smart Range with EasyClean® and Air Fry - Stainless Steel, Model # LDGL6924S, does not have a hidden or exposed element at the bottom of the oven cavity. The bake element is located on the back wall, rather than the bottom, to provide superior, consistent heat distribution across all racks. This rear-mounted element works with a powerful fan to circulate hot air for faster preheating and more even baking. Even for a normal bake cycle, it is normal for the convection fan to run periodically to ensure even baking results by moving the heat source to the back to ensure consistent cooking on multiple racks simultaneously. The design allows for faster heat-up times compared to traditional bottom-element ovens, and it also eliminates the risk of charring the bottom of a casserole or any baked goods...^Ivan.

      Answered by LG Digital Customer Care

  • Questionwhere do I find parts for this stove

    Asked by cal.

    • Answer You can find parts for the LG 6.9 Cu. Ft. Freestanding Double Oven Gas True Convection Smart Range with EasyClean and Air Fry - Stainless Steel, Model # LDGL6924S, or any LG product at LGParts.com...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCan you cook a whole turkey in this oven

    Asked by Anonymous.

    • Answer Of course

      Answered by SteveC

  • QuestionHow is the oven heat vented and are the knobs affected

    Asked by Johnb.

    • Answer Hello there, Johnb. Thank you for sharing your experience with us. We understand your inquiry regarding the oven heat venting and its effect on the knobs of your LDGL6924S Gas Double Oven Range. The oven heat for this range is typically vented through an opening located at the rear of the cooktop, just behind the cooking surface. This design ensures that the heat is primarily directed away from the control panel and knobs. The knobs themselves are designed to be insulated and are not directly affected by the oven's venting system during normal operation. https://www.bestbuy.com/product/lg-6-9-cu-ft-freestanding-double-oven-gas-true-convection-smart-range-with-easyclean-and-air-fry-stainless-steel/J7G56587HY If you have any further questions about this unit's features, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionTried to get help . They don’t do what they say they will be careful

    Asked by Bad.

    • Answer What help are you trying to get for the LG 6.9 Cu. Ft. Freestanding Double Oven Gas True Convection Smart Range with EasyClean® and Air Fry - Stainless Steel, Model # LDGL6924S, and who have you reached out to for help? If you could please let us know what kind of help you need with the range oven, we can assist you with that or direct you to where you can get the help you need...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionThey don’t even have this product

    Asked by Scan.

    • Answer DEpending on which page you are shopping on for the LG 6.9 Cu. Ft. Freestanding Double Oven Gas True Convection Smart Range with EasyClean® and Air Fry - Stainless Steel, Model # LDGL6924S, it may or may not show as being available in the store that your page is set to. Check the upper right corner next to the shopping cart icon to see which Best Buy location your page is set for. If it is not your local Best Buy location, click on the location that is currently showing then on the popup, click on 'Find Another Store' then change the location to your local Best Buy store and search for the range oven again to see if it is available...^Ivan.

      Answered by LG Digital Customer Care

  • Questionif this range does not come with a power cord where do you get one. and which one would it be, thanks

    Asked by mary.

    • Answer Unlike Electric Range Ovens that do not come with a supplied power cord, the LG 6.9 Cu. Ft. Freestanding Double Oven Gas True Convection Smart Range with EasyClean and Air Fry - Stainless Steel, Model # LDGL6924S, or any other Gas Range Oven, regardless of brand or manufacturer, comes with an attached power cord. For Electric Range Ovens that don't come with a supplied power cord, you can purchase one from the retail stores that sell them. They will remind you at checkout that you need an appropriate power cord. The type an gauge of power cord will depend on what your local building codes permit in your area, so you can check you local building codes and regulations, consult your local building inspector, or a qualified, licensed electrician who will know your local building codes and can tell you which type of power cord can be used...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionHow many amp breaker does it need?

    Asked by Ray.

    • Answer Hi there, Ray. Thank you for reaching out to us. We understand your inquiry regarding the electrical requirements for the LG Gas Double Oven Free Standing Range, Model # LDGL6924S. According to the product specifications, this unit requires a 120V power supply and has a rating of 8.5 Amps. https://www.bestbuy.com/product/lg-6-9-cu-ft-freestanding-double-oven-gas-true-convection-smart-range-with-easyclean-and-air-fry-stainless-steel/J7G56587HY If you have any further questions regarding installation or features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat is the size of the interior of the ovens?

    Asked by Cela.

    • Answer The interior W x H x D dimensions for the upper oven in the LG 6.9 Cu. Ft. Freestanding Double Oven Gas True Convection Smart Range with EasyClean® and Air Fry - Stainless Steel, Model # LDGL6924S are 24 13/16" x 10 13/16" x 19 13/16", and they are 24 13/16" x 14 1/4" x 19 15/16" for the lower oven...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionIs the bottom oven large enough to fit a 22 lb turkey?

    Asked by Ivy.

    • Answer The interior W x H x D dimensions for the lower oven in the LG 6.9 cu. Ft. Smart Gas Double Oven Freestanding Range with ProBake Convection®, Air Fry & Air Sous Vide, Model # LDGL6924S, are 24 13/16" x 14 1/4" x 19 15/16", which, depending on the shape of the turkey, can accommodate up to a 24 lbs turkey. If in doubt, measure the size of the turkey to ensure it will fit given the interior dimensions....^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCa you get it in white?

    Asked by Anonymous.

    • Answer The LG 6.9 cu. Ft. Smart Gas Double Oven Freestanding Range with ProBake Convection®, Air Fry & Air Sous Vide, Model # LDGL6924S, is only available in Stainless Steel...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCan I purchase a griddle for the middle burner

    Asked by Anonymous.

    • Answer Model Hi there. Thank you for sharing your inquiry with us. We understand you're asking if you can purchase a griddle for the middle burner of your LDGL6924S range. Yes, your range is designed with a center oval burner that is perfect for use with a griddle. You can purchase a compatible griddle as an accessory. For assistance in finding the correct griddle part or for any further questions, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. https://www.bestbuy.com/product/lg-6-9-cu-ft-freestanding-double-oven-gas-true-convection-smart-range-with-easyclean-and-air-fry-stainless-steel/J7G56587HY —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat is the outlet plug in to buy?

    Asked by Plug.

    • Answer Mine plugged right into the wall where my last stove was, I did nto need anything new

      Answered by StacyT

  • QuestionDoes the stove have a griddle? Does the appliance come with a power cord?

    Asked by Kevin.

    • Answer There is not a griddle with it, but they are easy to find on Amazon for cheap. The appliance does have its own powercord

      Answered by StacyT

  • QuestionCantheLGfreestandingdoubleovenoperateonasinglegasline?

    Asked by LGdoubleoven.

    • Answer It does operate on a single gas line, mine went right into the space in which my old oven was

      Answered by StacyT

  • QuestionHow many 9x13 casseroles can you put in each oven?

    Asked by Anonymous.

    • Answer 2, or more with more racks, probably up to 6-8 really, but beware of hot spots in both ovens

      Answered by StacyT

  • QuestionWhat is the warranty on this item? What does warranty cover?

    Asked by CarmichoBaking.

    • Answer The LG 6.9 Cu. Ft. Freestanding Double Oven Gas True Convection Smart Range with EasyClean® and Air Fry - Stainless Steel, Model # LDGL6924S, comes with a Limited Manufacturer's Warranty of One (1) year from date of original retail purchase for parts and labor. LG will provide, free of charge, all labor and in-home service to replace defective part(s). Replacement Products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater, and products and parts may be new, reconditioned, refurbished, or otherwise factory re-manufactured. Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this limited warranty...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionPropane compatible

    Asked by Anonymous.

    • Answer No.

      Answered by Lcars32