Questions & Answers
- Model:
- LDGL6924S
- |
- SKU:
- 6574920
Q: QuestionAre the oven racks dishwasher safe?
Asked by RoseAnne.
- A:Answer The oven racks for the LG 6.9 Cu. Ft. Freestanding Double Oven Gas True Convection Smart Range with EasyClean® and Air Fry - Stainless Steel, Model # LDGL6924S are standard racks so they are dishwasher safe so you can clean them in the dishwasher without any safety hazards or risk of damage, unlike full-extension, ball-bearing racks. However, make sure they fit properly inside your dishwasher without obstructing the dishwasher’s rotating spray arm...^Ivan.
Answered by LG Digital Customer Care

Q: QuestionSeveral questions. 1.Can the racks be left in the oven for the self cleaning modes? 2. Are the grates dishwasher safe? 3. Are the control knobs for the burners stainless steel? 4. Is there an option to get fingerprint resistant stainless steel? Thank you.
Asked by Cheryl.
- A:Answer Hi there, Cheryl. Thank you for reaching out about your LG Gas Range (Model: LDGL6924S). We understand your situation and are happy to help answer your questions: Oven Racks & Self-Clean Cycle: For optimal performance and to preserve the finish of your oven racks, we recommend removing them from the oven before starting a self-cleaning cycle. The high temperatures during self-cleaning can cause the racks to warp or discolor over time. Dishwasher Safe Grates: Many LG ranges are designed with grates that can be cleaned easily, and in many cases, they are dishwasher safe. However, to ensure the best care for your appliance, please refer to your Owner’s Manual for the specific cleaning instructions for your model. Generally, washing them with warm soapy water using a soft cloth is also a great option. Burner Control Knobs: The burner control knobs feature a stainless steel appearance, which complements the overall design and ensures durability. Fingerprint Resistant Option: At this time, LG does not offer a specific fingerprint-resistant stainless steel option for this model. The current stainless steel finish is designed for easy cleaning, and with regular maintenance, you can keep it looking its best. https://www.lg.com/us/cooking-appliances/lg-ldgl6924s-gas-range#pdp_specs As a troubleshooting step, if you have further questions or need additional guidance on cleaning and maintenance, please send us a private message on Social Media @LGUSSupport. Our team is more than happy to explore possible solutions with you. —Renzo
Answered by LG Digital Customer Care

Q: QuestionThe cast iron griddle is missing, the stove was delivery today. We were told it came with it when we bought the stove.
Asked by Cat.
- A:Answer Hi, Cat. Thank you for reaching out. We understand how important it is to have all the components that were promised with your LG Range (LDGL6924S) model. We are committed to ensuring that our products are delivered with all the necessary components to provide a seamless experience. To assist you further, we recommend contacting Best Buy customer service at 888-237-8289. They may be able to help with the missing item. In the meantime, you can also check the packaging thoroughly, as sometimes these items are packed separately or in different compartments. If you're unable to locate the griddle, please reach out to us via private message on social media @LGUSSupport, and we’ll gladly help you with the next steps to resolve the issue. We appreciate your patience and are here to assist. ^Juvy
Answered by LG Digital Customer Care

Q: QuestionHi! What is the exact height to the grate surface?? I'm short :/ so looking for specific height of where the pots are placed on grate. Thank you!
Asked by skizzi.
- A:Answer Hello there! Thank you for your question. The height to the cooking surface (where the grates are placed) of the LG LDGL6924S Gas Range is 36 inches. If you're looking for a more comfortable cooking experience, you might want to explore adjustable-height burners or custom stands. Please feel free to reach out if you need more information! https://www.lg.com/us/cooking-appliances/lg-ldgl6924s-gas-range#pdp_specs If you have any more questions or need assistance, please send us a private message on Social Media @LGUSSupport, and we'd be happy to assist you further. We appreciate your interest in our product! —Renzo
Answered by LG Digital Customer Care

Q: QuestionAre you able to bake in the lower oven or only air fry?
Asked by Kay.
- A:Answer Hello, Kay. You can bake normally in the lower oven of the LG 6.9 cu. Ft. Smart Gas Double Oven Freestanding Range with ProBake Convection®, Air Fry & Air Sous Vide, Model # LDGL6924S. It is normal for the convection fan to operate periodically throughout a normal bake cycle in the lower oven. This ensures even baking results. The convection fan may continue to run for a short time after the oven is turned off...^Ivan.
Answered by LG Digital Customer Care

Q: QuestionCan the oven on this gas range be started with think iq remotely from another building/location?
Asked by RemoteStart.
- A:Answer Hello there! Thank you for your inquiry about the LDGL6924S gas range. Unfortunately, this model does not support remote starting of the oven using ThinQ technology from another building or location. The ThinQ app can be used for certain features, but remote operation of the oven is not available for this specific model. You may access this link for more information, go to "All Specs": https://www.lg.com/us/cooking-appliances/lg-ldgl6924s-gas-range. If you have any more questions or need further assistance, please reach out to us on social media @LGUSSupport. We're here to help! —Avril
Answered by LG Digital Customer Care

Q: QuestionHi can you fit a turkey in the bottom oven?
Asked by Lidia.
- A:Answer Hello there, Lidia. Thank you for your question about the LG LDGL6924S Gas Range. We understand how important it is to know if you can prepare your favorite meals, especially during the holidays. The lower oven of this range has a capacity of 4.3 cu. ft., which is suitable for roasting a standard-sized turkey, depending on its size. Generally, a turkey weighing around 12-14 pounds can fit comfortably in a lower oven of this capacity. https://www.lg.com/us/cooking-appliances/lg-ldgl6924s-gas-range#pdp_specs If you have a larger turkey in mind, it’s a good idea to check the specific dimensions of the turkey to ensure it will fit. If you need any more assistance or have further questions, feel free to send us a private message @LGUSSupport on social media! —Renzo
Answered by LG Digital Customer Care
Q: QuestionWill this range work in a power outage by being able to light the burners with a match? Also, what’s the difference between this model and LDG4313ST? Thank you.
Asked by IC.
- A:Answer Hey there! We'd be happy to answer your questions regarding the LG LDGL6924S range. This range lets you light the burners with a match during a power outage. You can find more information about this can be found on page 31 of the owner's manual. As for comparing this range with the LDG4313ST. The LDGL6924S has more features available for it than the LDG4313ST. You can view the comparisons by visiting lg.com, searching for both model numbers, and selecting the compare option. If you have any other questions, you can reach out to us on social media at @LGUSSupport, and we'll be happy to help! *Josh
Answered by LG Digital Customer Care

Q: QuestionWhat is the lowest temperature for the ovens?
Asked by Fred.
- A:Answer Hello there! Thank you for your question. We understand that knowing the lowest temperature setting is important for your cooking needs. For the Model # LDGL6924S oven, the lowest temperature it can be set to is 170°F (77°C). If you need any more information or further assistance, please send us a private message on Social Media @LGUSSupport. Our team will be happy to help with any additional questions you may have. We appreciate your patience. —Renzo
Answered by LG Digital Customer Care

Q: QuestionDoes this oven come with a power cord?
Asked by Kitsune.
- A:Answer Hello there, Kitsune. We understand your inquiry about the LG LDGL6924S freestanding double-oven gas range. The power cord for this model is not included and must be purchased separately. Troubleshooting Tip: When selecting a replacement cord, be sure to choose a UL-listed 3-prong or 4-prong range power cord that matches your home’s outlet configuration (typically 240 V, 30 A). Before you begin installation, turn off power at the breaker, then carefully attach the cord to the range’s terminal block using the bracket and screws provided with your cord kit. https://www.bestbuy.com/site/lg-6-9-cu-ft-freestanding-double-oven-gas-true-convection-smart-range-with-easyclean-and-air-fry-stainless-steel/6574920.p?skuId=6574920 If you need guidance on choosing the correct cord type or step-by-step installation support, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience and look forward to helping you get cooking soon! —Renzo
Answered by LG Digital Customer Care
Q: QuestionDoes this oven have a warmer function so that I can put cooked food inside oven to keep it warm while cooking more food?
Asked by QQ.
- A:Answer Hello there, thank you for your question about the LDGL6924S oven! Yes, this model does include a warming function. The Warm Function is specifically designed to keep food at an ideal temperature while you're cooking additional items, allowing you to store cooked food inside the oven without it getting cold. You can activate this feature by selecting the Warm setting, which will maintain a low, consistent temperature to gently heat your food. For further instructions or assistance with using this feature, feel free to send us a private message on Social Media @LGUSSupport. We're happy to guide you through it! —James
Answered by LG Digital Customer Care
Q: QuestionDoes this oven come with a gliding bottom rack?
Asked by Baking.
- A:Answer Hello there! Thank you for your review and for reaching out with your question. The LDGL6924S oven does not come with a gliding bottom rack as part of its standard configuration. However, it is compatible with optional accessories, such as a gliding rack, which may be purchased separately. For more information on available accessories, please refer to the product manual or feel free to reach out to us for further assistance. You may access this link for more information, go to "All Specs": https://www.lg.com/us/cooking-appliances/lg-ldgl6924s-gas-range. If you have additional questions or need help, please send us a private message on social media @LGUSSupport. We're happy to assist you! Thank you for choosing LG, and we appreciate your patience. —Avril
Answered by LG Digital Customer Care

Q: QuestionDoes this oven come with a temperature probe?
Asked by tamsa.
- A:Answer Hi there, Tamsa! Thank you for your inquiry about the LDGL6924S oven. This model does not come with a temperature probe included; it needs to be purchased separately. If you have any further questions or need assistance in finding the right temperature probe, please feel free to send us a private message on social media at @LGUSSupport. We’re here to help! Thank you for your patience! —Avril
Answered by LG Digital Customer Care

Q: QuestionCan you air fry and bake in both upper & lower ovens?
Asked by Anonymous.
- A:Answer Hi there! Thank you for your question about the LDGL6924S oven. We understand that versatility in cooking options is important. With this model, you can indeed use the air fry function in both the upper and lower ovens, allowing for delicious, crispy meals. Additionally, both ovens support baking, so you can cook multiple dishes simultaneously at different temperatures. If you have any more questions or need assistance with this unit, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to assist you further. We appreciate your interest in our products! —Avril
Answered by LG Digital Customer Care

Q: QuestionDoes this unit include a broiler?
Asked by Billy.
- A:Answer A Broiler pan is not included with the LG 6.9 Cu. Ft. Freestanding Double Oven Gas True Convection Smart Range with EasyClean® and Air Fry - Stainless Steel, Model # LDGL6924S. It is an optional accessory that must be purchased separately...^Ivan.
Answered by LG Digital Customer Care

Q: QuestionCan the griddle be purchased for the middle portion of the stovetop?
Asked by Anonymous.
- A:Answer Yes. I bought mine from Amazon.
Answered by BoogyWoogyCreep
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