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Questions & Answers

Your price for this item is $999.99
The comparable value price is $1,399.99
Page Showing 1-20 of 25 questions
  • QuestionHow far can I run a 6" vent? Can I run 2 elbows? What are the CFM's?

    Asked by Kate.

    • Answer Hello Nicho. Thank you for reaching out to us with your inquiry about the LG Range Hood model HCED3015DSKU. You can confidently run a 6" vent up to 30 feet with two elbows. This model offers an impressive 600 CFM, ensuring efficient ventilation for your kitchen. If you have any further questions or need additional assistance, please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to assist you. ^Sam

      Answered by LG Digital Customer Care

  • QuestionI see that the height of this unit is between 27inches to 48.5inches, does the unit come with an extendable section included or does this have to be purchased on its own?

    Asked by Jay.

    • Answer Hello, it is sold separately.^Venette

      Answered by LG Digital Customer Care

  • QuestionDoes this model offer an extension piece as my ceilings are 11’ 6” tall. What is the number number of the extension piece if so ?

    Asked by Extension.

    • Answer Hello there! Thank you for your inquiry about the LG HCED3015D Wall Mount Range Hood. We understand you're asking about an extension piece for your 11' 6" tall ceiling. Currently, we do not offer an extender kit for the LG 30" Wall Mount Chimney Hood, Model # HCED3015D. However, the hood itself can be installed at a height between 26" and 34" over the cooking surface, and it can extend to a total height of 48 1/2 inches. We recommend consulting the installation guide for more details on the best setup for your specific ceiling height: Installation Guide. https://www.lg.com/us/cooking-appliances/lg-hced3015d-wall-mount-range-hood#pdp_specs If you have any other questions or need further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be happy to help! We appreciate your inquiry! —Renzo

      Answered by LG Digital Customer Care

  • Questionone answer says plug in another says hardwired??? Nowhere does it say where electrical connection is located. left or right?? With the vent in the center would be good to know location. mahalo mc

    Asked by mike.

    • Answer Hello there, Mike. Thank you for sharing your inquiry with us. We understand that clear information about the electrical connection location and venting system is important for your installation process. We would be happy to assist you further with your specific model and provide any additional details you need. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to guide you through the next steps. We appreciate your patience! —Renzo

      Answered by LG Digital Customer Care

  • QuestionThis hood is 48" high can it adjusted to 29"

    Asked by Anonymous.

    • Answer Hello there. Thank you for sharing your experience with us. We understand that the HCED3015D hood's height doesn't meet your needs. For adjustable height concerns, we recommend checking the installation manual or consulting with a certified installer to explore possible adjustments. Your feedback is valuable, and we're here to assist you further. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to provide additional guidance tailored to your specific situation. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat are the duct dimensions?

    Asked by John.

    • Answer Thajnk you for your interest in the LG 30'' Wall Mount Chimney Hood (HCED3015S) model. The duct dimensions for the LG HCED3015S 30-inch wall mount range hood are as follows: •Duct Diameter: 6 inches •Minimum Ducted Ceiling Height: 89 inches (7 feet 5 inches) •Minimum Recirculating Ceiling Height: 93 inches •Duct Length: 36 inches •Duct Width: 6 inches You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-HCED3015S.FSTELNA. ^Cris

      Answered by LG Digital Customer Care

  • QuestionIs this the same stainless steel finish as the LG Studio hood. I bought an LG stove with fingerproof resistant finish and want to know if this will match.

    Asked by Steve.

    • Answer Hey there, Steve. This LG 30" Convertible Range Hood with WiFi is stainless steel, 5" low-profile body Streamlined design offers a superior combination of sleek looks and high-technology performance. Mesh filter All cooks can agree that one of the less glamorous aspects of cooking is the cleanup. Fortunately, this LG hood vent not only whisks away smoke and steam while you're cooking, it includes removable aluminum mesh filters that can simply be popped into the dishwasher when you're done, making smoke buildup and grease splatters a distant memory. ~Anthony

      Answered by LG Digital Customer Care

  • QuestionIs the LG range hood HCED3015S Energy Star rated?

    Asked by sunneebee.

    • Answer Hello there. Thanks for reaching out. Model: #HCED3015S is not Energy Star rated. `Jai.

      Answered by LG Digital Customer Care

  • QuestionWill this work with a 10 ft. ceiling? Is an extension required and available?

    Asked by Friend.

    • Answer The maximum ceiling height for the LG 30" Convertible Range Hood with WiFi - Stainless Steel, Model # HCED3015S is 9' 10" (118")...^Ivan

      Answered by LG Digital Customer Care

  • QuestionCan this hood be vented out a wall?

    Asked by Steve.

    • Answer Hi there, Steve! Thank you for your question about the HCED3015S range hood. Yes, this model can be vented out through a wall, providing effective ventilation for your kitchen. Make sure to follow the installation instructions for optimal performance. If you have any further questions or need assistance, please send us a private message on Social Media @LGUSSupport, and we’ll be happy to help. We appreciate your feedback! —Avril

      Answered by LG Digital Customer Care

  • QuestionDoes this hood plug into an outlet or does it need to be hardwired?

    Asked by CJ.

    • Answer Hi, this is a plug into an outlet. The minimum vertical distance between the cooktop surface and the exterior part of the hood must be no less than 26" (66 cm). The required vertical distance may be longer for the range or cooktop being used. ^Vanessa

      Answered by LG Digital Customer Care

  • QuestionHow wide is the chimney and what do i need for a 9' ceiling height

    Asked by Mark.

    • Answer Hi, The minimum vertical distance between the cooktop surface and the exterior part of the hood must be no less than 26" (66 cm). The required vertical distance may be longer for the range or cooktop being used.^Vanessa

      Answered by LG Digital Customer Care

  • QuestionCan this be mounted in an open space island also?

    Asked by Charly.

    • Answer Hi, To assist you further please reach out to our support team c on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. ^Vanessa

      Answered by LG Digital Customer Care

  • QuestionWhat is the distance on the back side of the unit from the bottom of the unit to the area where the open duct section is located?

    Asked by AHBJTB.

    • Answer Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette

      Answered by LG Digital Customer Care

  • QuestionIs this hardwired or does it plug into an outlet?

    Asked by Chris.

    • Answer Hello, it is hardwired.^Venette

      Answered by LG Digital Customer Care

  • QuestionCan this be installed inside a modified kitchen cabinet?

    Asked by Kate.

    • Answer Hello, yes it can be.^Venette

      Answered by LG Digital Customer Care

  • QuestionWhat is the shortest height this can be used at? States height of 48 1/2 can this be converted to be shorter?

    Asked by mbgd.

    • Answer The minimum hood height for ducted is 27" and the minimum for recirculating is 31". See the installation guide for more detail, https://files.bbystatic.com/pfNZD1PoNuLlqDVtCBy4Rg%3D%3D/12dba2fc-147a-4ee4-9b8e-769da78fcfa4.pdf. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionWhat is the noise level for this hood?

    Asked by cloud.

    • Answer I am sorry, the factory did not provide a specification for noise level. Please seek help in the LG Community Forum, https://lgcommunity.us.com. The LG Community Forum is a great resource for getting help from other LG customers. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionCan the height of this item be adjusted, or are there models with shorter chimneys?

    Asked by Greg.

    • Answer All the hoods we offer are either 30" or 36". The hood height can range from 27" to 48-1/2". ^Daphane

      Answered by LG Digital Customer Care

  • Questioncan it back vented

    Asked by guy.

    • Answer All exhaust must be ducted to the outside. Sample ducting options include Roof Pitch w/ Flashing & Cap or Side Wall Cap w/ gravity damper. ^Daphane

      Answered by LG Digital Customer Care