“Can I buy the top oven only to replace the exact same oven? The glass is broken on the top unit.”
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Hello there! We understand your inquiry. For your LG WDEP9423D 30" Smart Built-In Electric Convection Double Wall Oven, the top-oven glass is packaged with the full door assembly and isn’t sold as a standalone pane. To ensure you receive the exact replacement, please turn off the breaker supplying power to the oven and allow the cavity to cool completely before handling any parts. This helps prevent accidental shocks and protects internal electronics while you inspect the door assembly. Next, carefully open the lower oven door and locate the model and serial number sticker on the oven frame—this information is essential for matching the correct door assembly part. With these details in hand, please contact us directly so we can provide you the precise parts and assist you further with ordering or scheduling an authorized service visit. https://www.bestbuy.com/site/lg-30-smart-built-in-electric-convection-double-wall-oven-with-air-fry-black-stainless-steel/6534246.p?skuId=6534246 For immediate assistance, send us a private message on Social Media @LGUSSupport, and our team will be more than happy to guide you through the process. We appreciate your patience as we work together to get your oven back in perfect shape. —Renzo
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