Questions & Answers

Q: QuestionWhat is the wattage of the UltraHeat element?

• A:Answer The UltraHeat element has a wattage of 5.0kW.

Q: QuestionCan the cooktop be controlled using a smartphone app?

• A:Answer This cooktop has smartphone app compatibility.

Q: QuestionWhat is the maximum amperage required for the cooktop?

• A:Answer The maximum amperage required for the cooktop is 40 amperes.

Q: QuestionHow many cooking zones does the cooktop have?

• A:Answer This cooktop has five cooking zones.

Q: QuestionSize of burners?

Asked 4 months ago by Kathy.

• A:Answer Hello there, Kathy. Thank you for sharing your experience with us. We understand your inquiry about the sizes of the elements on your LG CBIH3617BE cooktop. While specific element diameters are not provided, the cooktop features 5 elements with varying wattages, indicating different cooking zone sizes. The wattages are as follows: Element 1: 3700 watts Element 2: 2800 watts Element 3: 3700 watts Element 4: 3700 watts Element 5 (UltraHeat Element): 5000 watts https://www.bestbuy.com/site/lg-36-built-in-electric-induction-smart-cooktop-with-5-elements-and-ultraheat-5-0kw-element-black-ceramic/6574614.p?skuId=6574614 Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

  Answered 4 months ago by LG Digital Customer Care

  
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Q: QuestionDoes this have pan recognition?

Asked 6 months ago by Anonymous.

• A:Answer If cookware is not centered on the surface of the cooking elements on the LG 36” Smart Induction Cooktop with UltraHeat™ 5.0kW Element, Model # CBIH3617BE, and your pan does not meet the minimum size required for the cooking element used, the sensors located below the ceramic cooktop surface will not detect the cookware or pan and will not heat. You must use cookware with a bottom surface diameter of 5 13/16" (147 mm) or greater. For the Flexible Cooking Zone, the minimum cookware size is 4 3/4" x 10 5/8" (120 mm x 270 mm). The Center area is a Dual Cooking Zone which activates single or dual elements depending on pot/pan size. If the cooktop detects cookware that is less than 9” in diameter, only the inner ring (single element) will activate. If it detects cookware larger than 9” in diameter, it will activate both the inner and outer rings (dual element). To quickly boil a very large quantity of water, set the center element to Boost, use a pot that is at least 9" in diameter so that the center element is activated, and turn off all other elements...^Ivan.

  Answered 6 months ago by LG Digital Customer Care

  
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