A:AnswerThe Energy Star® Qualified LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice™ - Stainless Steel, Model # LRSOS2706S, is not a counter depth refrigerator.
It has a depth of 33 7/16 inches as listed in its specifications...^Ivan.
A:AnswerHello there. We understand your inquiry about getting your LRSOS2706S LG refrigerator serviced. It is important to us that you are able to keep your unit performing optimally.
To obtain service for your appliance, we recommend reaching out to us so we can begin the proper steps for a diagnosis and potential repair. As a key feature of the LRSOS2706S, it is equipped with SmartDiagnosis™, which allows us to troubleshoot issues over the phone or using the LG ThinQ® application to quickly and efficiently diagnose the unit's condition.
To proceed with setting up a potential service appointment or utilizing the SmartDiagnosis™ feature to find out more about the situation with your unit, please send us a private message on Social Media @LGUSSupport.
https://www.bestbuy.com/product/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-stainless-steel/JJ8VPZS938
When you reach out, please provide your refrigerator's model number, serial number, and a brief description of the issue you are experiencing, and our team will be more than happy to assist you in getting your LRSOS2706S refrigerator serviced.
—Renzo
A:AnswerIf the Instaview® door on the ENERGY STAR Qualified LG 27 cu. Ft. Side-By-Side InstaView® Refrigerator, Model # LRSOS2706S is not working, you may have a faulty door latch that will need to be repaired.
Please contact our Customer Support on social media (Twitter, Facebook, Instagram, etc.) using our handle @LGUSSUPPORT for assistance...^Ivan.
A:AnswerYou can press the he Craft Ice™ button on the control panel for the Energy Star® Qualified LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice® - Stainless Steel, Model # LRSOS2706S, repeatedly to toggle between the 3 ICE, 6 ICE and OFF modes.
After 5 seconds of idle time, the last mode will be saved, and the display will return to normal.
To turn off the Craft Ice maker, select the OFF mode.
Your refrigerator should have come with an owner's manual as ALL LG refrigerators do. If you have lost your copy, you can visit the refrigerator's support page on the company site at [https://www.lg.com/us/support/product/lg-LRSOS2706S.ASTCNA0?tab=1] where you can download and print out a PDF copy of the manual...^Ivan.
A:AnswerHi there. Thank you for your question about your LG Refrigerator, model LRSDS2706S. We understand you'd like to connect it to your Wi-Fi.
To connect your refrigerator, you will need to use the LG ThinQ application. Here is a simple step to get you started: First, download the LG ThinQ app from the Google Play Store or Apple App Store and create an account. Once you are logged in, tap the "+" or "Add a Product" button on the home screen and follow the on-screen instructions to register your refrigerator.
https://www.bestbuy.com/product/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-stainless-steel/JJ8VPZS938
If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
A:AnswerHi there, Michelle. We understand your inquiry about the fit of the LG Side-by-Side Smart Refrigerator, model LRSOS2706D, in your cabinet opening.
The overall width of the LRSOS2706D refrigerator is 35.88 inches.1 Since your opening is 36 inches, the refrigerator's width will fit with a small amount of space remaining.
We understand that finding the right fit for your home is important. Please also note the recommended Installation Clearance, which specifies 1/8" on the sides, 1" on the top, and 2" in the back. Your feedback is valuable, and we'd like to assist you further.
https://www.bestbuy.com/product/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-black-stainless-steel/JJ8VPZS9XV
If you have any further questions about its installation requirements or features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you.—Renzo
A:AnswerWhat is the depth of your cutout?
Overhead cabinets above a refrigerator are typically 24" deep.
The ENERGY STAR Qualified LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice™ - PrintProof™ Stainless Steel, Model # LRSOS2706S, has a depth of 22.63" to the hinge cover, and the recommended installation spacing behind the refrigerator is 2", which means the depth to the hinge cover with the installation clearance will be 24.63". That should be enough to clear the door hinge and its cover from impeding your installation of the refrigerator cabinet if your cutout has a depth of 24" or less since the refrigerator has a height of 70.5" to the top of the door hinge, and a recommended installtion clearance of 1" for the top.
What you are referring to as the "non-hinge height of 68.88" is for the back of the refrigerator, which will not be an issue if your cutout has a depth that is less than 24"...^Ivan.
A:AnswerThe Ice and Water dispenser will not operate when either of the refrigerator doors on the Energy Star® Certified LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice™ - PrintProof™ Stainless Steel, Model # LRSOS2706S, is open...^Ivan.
A:AnswerHello there. Thank you for sharing your inquiry with us. We understand your inquiry regarding the installation space for the LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator. To ensure proper ventilation and door clearance, we recommend a minimum of 1/8 inch on the sides, 1 inch on the top, and 2 inches at the back.
https://www.bestbuy.com/product/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-black-stainless-steel/JJ8VPZS9XV
For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
A:AnswerHello there. We understand your inquiry regarding the installation space for your LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator. This model typically requires a clearance of at least 2 inches from a wall to allow the doors to open 90° for proper drawer access.
https://www.bestbuy.com/product/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-black-stainless-steel/JJ8VPZS9XV
For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
A:AnswerThe ENERGY STAR® Qualified LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice™ - PrintProof™ Stainless Steel, Model # LRSOS2706S is not available in Counter Depth.
We have other refrigerator models with similar specs and features, but the model number for Counter Depth models will be different...^Ivan.
A:AnswerHi there, Jandel. Thank you for sharing your inquiry with us. We understand your inquiry regarding the shelves on your LG LRSOS2706S side‑by‑side refrigerator. This model comes with four adjustable, removable, spill‑proof tempered glass shelves that feature a “slide‑in” design—simply lift slightly and pull the shelf toward you for easy access.
https://www.bestbuy.com/site/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-printproof-stainless-steel/6468484.p?skuId=6468484
If you’d like to explore a model with even deeper extension shelves or specialized glide‑out drawers, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to recommend options. We appreciate your patience. —Renzo
A:AnswerHi there, Victor. Thank you for sharing your experience with us. We understand your inquiry regarding the LRSOS2706S 27.1 cu ft. Side-by-Side Smart Refrigerator with Craft Ice. The water filter model number for this unit is LT1000P, which fits into the top-right corner of the refrigerator compartment.
As a troubleshooting step, if you notice a drop in water flow or a change in taste or odor, please:
Remove the old LT1000P filter by gently turning it counterclockwise until it releases.
Discard the used filter and insert a new LT1000P filter into the same housing, turning it clockwise until it locks into place.
Run 2–3 quarts of water through the dispenser to flush out any air and ensure the fresh filter is fully primed.
Finally, reset the filter indicator by pressing and holding the “Water Filter” button (or following the on-screen prompt in SmartThinQ) for three seconds—this will clear the “Replace Filter” alert.
https://www.bestbuy.com/site/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-printproof-stainless-steel/6468484.p?skuId=6468484
If you have any questions about purchasing a genuine LG LT1000P filter, installation guidance, or encounter any issues during replacement, please send us a private message on social media @LGUSSupport. Our team will be happy to help you locate the correct parts and walk you through any additional steps. We appreciate your patience and look forward to ensuring your LRSOS2706S continues to deliver clean, great-tasting water. —Renzo
A:AnswerI have 2 of these machines and cannot get either one of them to connect to my WiFi Also, the door icemaker on both machines blocks up with ice and has to be manually cleaned
A:AnswerHi there. We understand your inquiry regarding the LG LRSOS2706S refrigerator and whether it will fit in your 36" space while allowing the doors to open fully. The width of this refrigerator is 35 7/8 inches, which is fractionally under 36".
However, it’s important to note that the clearance required for the refrigerator doors to open fully depends on the depth of your available space. When the doors are fully opened, the depth (with the doors open) is 51 1/8 inches. You’ll want to ensure that there is enough clearance in front of the unit for the doors to swing open completely.
For best results, we recommend allowing a few extra inches of space in front of the fridge for proper door clearance.
https://www.bestbuy.com/site/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-printproof-stainless-steel/6468484.p?skuId=6468484
If you need further assistance or have specific installation concerns, feel free to send us a private message on Social Media @LGUSSupport, and we’ll be happy to guide you through it. —Renzo
A:AnswerHi there, Beagags. Thank you for your question about the LG 27 cu. ft. Side-by-Side Refrigerator (model LRSOS2706S). The refrigerator has four tempered glass shelves, but specific measurements for the shelves are not provided in the product specifications. If you're planning to store specific items or need precise dimensions, we recommend reaching out to us directly for further assistance.
https://www.lg.com/us/refrigerators/lg-lrsos2706s-side-by-side-refrigerator#pdp_specs
Feel free to send us a private message on social media @LGUSSupport, and we'll be happy to explore this further and assist you.
—Renzo
