Questions & Answers
- Model:
- LRSOS2706S
- |
- SKU:
- 6468484
Q: Questionwhat is wrong if the craft icemaker seems to have stopped
Asked by Sag.
- A:Answer A service technician will need to inspect the ENERGY STAR® Qualified LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice™ - Stainless Steel, Model # LRSOS2706S, to determine what is wrong with the Craft Ice™ Maker, if it has stopped...^Ivan.
Answered by LG Digital Customer Care
Q: Questionwhat is the last date of manufacturing for this item? I want to how do you find this info out prior to purchase? It will help in decision making if I know if the appliance was sitting in a shipping container or warehouse for four years. It matters to me.
Asked by donb.
- A:Answer To determine the last date of manufacture for the ENERGY STAR® Qualified LG 27.1 cu. Ft. Side-By-Side InstaView® Refrigerator, Model # LRSOS2706S, you will need to look at the name plate attached to the inside wall of the refrigerator compartment showing the Country of Manufacture/Country of Assembly, which also shows the Date of Manufacture, and serial number that is unique to the refrigerator. The sequence of numbers in the serial number also indicated the month and year of manufacture. Retailers typically hold refrigerators in their warehouses for short periods, usually about 30 to 60 days. While some retailers might hold them longer, especially for scheduled deliveries, storage is generally limited to avoid damaging units, and to free up space...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionIs this refrigerator has a freezer compartment?
Asked by Roro.
- A:Answer Yes
Answered by AdrienneJ
Q: QuestionI purchased LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice .the delivery person could not open the doors. The refrigerator went into the space nicely however the doors would not open. In a 38” width space. Why.
Asked by Anonymous.
- A:Answer Can you please clarify what you mean by the Energy Star® Qualified LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice™ - Black Stainless Steel, Model # LRSOS2706D, fitting "into the space nicely, however, the doors would not open. In a 38" width space", and the delivery person could not open the doors? Are you saying the doors could not be physically opened or that you could not open them within your 38" space? The refrigerator has a width of 35.88" (35 7/8"), and the recommended installation clearance spacing for the sides is 0.125" (1/8"), so it will fit into a 36" space. It has a width of 38.88" (38 7/8") with the Door Open 90˚, and a Door Edge Clearance with Handle of .38" (19/50"). If your space is exactly 38", as you can see from the above-mentioned dimensions, the door will not open 90°. You do not have enough door edge clearance in your space for the doors to open 90°...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionI need someone to come and measure space
Asked by Donna.
- A:Answer You can have Geek Squad or a Best Buy appliance specialist perform a site survey (or "pre-measure") for a refrigerator to ensure it fits the space, check clearance for doors, and verify utility connections. This service is often free or available to My Best Buy Total members and helps prevent delivery issues, particularly in tight or complex spaces. This service is highly recommended for complex installations to ensure the refrigerator fits perfectly, and it can be requested through the Best Buy website/Support Center...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionWater dispenser not working
Asked by Frig.
- A:Answer What is not working on the Ice and Water Dispenser for the Energy Star® Qualified LG 27.1 cu. Ft Side-By-Side InstaView® Refrigerator Model # LRSOS2706S is not working? Is it not dispensing water, or not dispensing ice, or not dispensing either? Does the dispenser light turn on? Check the lock feature on the control panel. A locked panel disables the dispenser. Hold the lock button for 3 seconds. Verify that the doors are closed. The dispenser will not work if the doors are not completely sealed. If neither of those is the issue, try resetting the refrigerator by unplugging the unit for 5 minutes, then plugging it back in. Other common causes may be due to a frozen water line. If the fridge is too cold, the water line inside the door may freeze, stopping the flow. Try thawing it with a hair dryer on a low setting. Check that the saddle valve on your home water line is fully open and not kinked. Replace the water filter if it is over 6 months old or clogged. If the water filter was just replaced, air may be trapped. Flush 2.5–5 gallons of water through the dispenser to clear it. If the dispenser makes a humming noise but no water comes out, the inlet valve may be broken. The actuator switch for the dispenser might be faulty, preventing the dispenser from receiving the signal to dispense. If these steps do not work, please contact LG customer support on social media (Twitter, YouTube, Facebook, Instagram, etc.,) using our handle @LGUSSUPPORT...^Ivan.
Answered by LG Digital Customer Care
Q: Questionis this model counter depth
Asked by Debbie.
- A:Answer The Energy Star® Qualified LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice™ - Stainless Steel, Model # LRSOS2706S, is not a counter depth refrigerator. It has a depth of 33 7/16 inches as listed in its specifications...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionHow can I get my LG refrigerator serviced?
Asked by Flower.
- A:Answer Hello there. We understand your inquiry about getting your LRSOS2706S LG refrigerator serviced. It is important to us that you are able to keep your unit performing optimally. To obtain service for your appliance, we recommend reaching out to us so we can begin the proper steps for a diagnosis and potential repair. As a key feature of the LRSOS2706S, it is equipped with SmartDiagnosis™, which allows us to troubleshoot issues over the phone or using the LG ThinQ® application to quickly and efficiently diagnose the unit's condition. To proceed with setting up a potential service appointment or utilizing the SmartDiagnosis™ feature to find out more about the situation with your unit, please send us a private message on Social Media @LGUSSupport. https://www.bestbuy.com/product/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-stainless-steel/JJ8VPZS938 When you reach out, please provide your refrigerator's model number, serial number, and a brief description of the issue you are experiencing, and our team will be more than happy to assist you in getting your LRSOS2706S refrigerator serviced. —Renzo
Answered by LG Digital Customer Care
Q: QuestionHello, door in door is not working, how I can open glass door
Asked by Mateen.
- A:Answer It doesn’t open, tap on it twice to turn on light inside.
Answered by AdrienneJ
Q: QuestionCan you stop the craft ice from making ice. And how can I get a manual concerning my refrigerator
Asked by Anonymous.
- A:Answer You can press the he Craft Ice™ button on the control panel for the Energy Star® Qualified LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice® - Stainless Steel, Model # LRSOS2706S, repeatedly to toggle between the 3 ICE, 6 ICE and OFF modes. After 5 seconds of idle time, the last mode will be saved, and the display will return to normal. To turn off the Craft Ice maker, select the OFF mode. Your refrigerator should have come with an owner's manual as ALL LG refrigerators do. If you have lost your copy, you can visit the refrigerator's support page on the company site at [https://www.lg.com/us/support/product/lg-LRSOS2706S.ASTCNA0?tab=1] where you can download and print out a PDF copy of the manual...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionHow do you connect to this refrigerator via wifi?
Asked by ZBQueen.
- A:Answer Hi there. Thank you for your question about your LG Refrigerator, model LRSDS2706S. We understand you'd like to connect it to your Wi-Fi. To connect your refrigerator, you will need to use the LG ThinQ application. Here is a simple step to get you started: First, download the LG ThinQ app from the Google Play Store or Apple App Store and create an account. Once you are logged in, tap the "+" or "Add a Product" button on the home screen and follow the on-screen instructions to register your refrigerator. https://www.bestbuy.com/product/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-stainless-steel/JJ8VPZS938 If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionI have a 36 inch opening between cabinets, will this fit?
Asked by Michelle.
- A:Answer Hi there, Michelle. We understand your inquiry about the fit of the LG Side-by-Side Smart Refrigerator, model LRSOS2706D, in your cabinet opening. The overall width of the LRSOS2706D refrigerator is 35.88 inches.1 Since your opening is 36 inches, the refrigerator's width will fit with a small amount of space remaining. We understand that finding the right fit for your home is important. Please also note the recommended Installation Clearance, which specifies 1/8" on the sides, 1" on the top, and 2" in the back. Your feedback is valuable, and we'd like to assist you further. https://www.bestbuy.com/product/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-black-stainless-steel/JJ8VPZS9XV If you have any further questions about its installation requirements or features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you.—Renzo
Answered by LG Digital Customer Care
Q: QuestionMy cutout height is 70 inches. I know this says 71.5 inches for installation, but will this still fit in my space with it not fully flush at the hinges? The non-hinge height says 68.5 inches. Thanks!
Asked by Lally.
- A:Answer What is the depth of your cutout? Overhead cabinets above a refrigerator are typically 24" deep. The ENERGY STAR Qualified LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice™ - PrintProof™ Stainless Steel, Model # LRSOS2706S, has a depth of 22.63" to the hinge cover, and the recommended installation spacing behind the refrigerator is 2", which means the depth to the hinge cover with the installation clearance will be 24.63". That should be enough to clear the door hinge and its cover from impeding your installation of the refrigerator cabinet if your cutout has a depth of 24" or less since the refrigerator has a height of 70.5" to the top of the door hinge, and a recommended installtion clearance of 1" for the top. What you are referring to as the "non-hinge height of 68.88" is for the back of the refrigerator, which will not be an issue if your cutout has a depth that is less than 24"...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes the ice dispenser work with the fridge door being open at the same time?
Asked by Juan2.
- A:Answer The Ice and Water dispenser will not operate when either of the refrigerator doors on the Energy Star® Certified LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice™ - PrintProof™ Stainless Steel, Model # LRSOS2706S, is open...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionWhat is required space to install refrigerator in Can there be no space on the sides ? Just space for all the back?
Asked by Anonymous.
- A:Answer Hello there. Thank you for sharing your inquiry with us. We understand your inquiry regarding the installation space for the LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator. To ensure proper ventilation and door clearance, we recommend a minimum of 1/8 inch on the sides, 1 inch on the top, and 2 inches at the back. https://www.bestbuy.com/product/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-black-stainless-steel/JJ8VPZS9XV For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
Answered by LG Digital Customer Care
Q: QuestionMy freezer is building up frost and ice maker is leaking. What should freezer temp be set at? Any other ideas of what is happening?
Asked by DB.
- A:Answer 0
Answered by LahelaJ
Q: QuestionWe have a space issue and only have clearance for 36 1/2 inches next to a wall. Will the door open appropriately in this space on this model? our current fridge opens flush to the actual width size
Asked by jnelly01.
- A:Answer Hello there. We understand your inquiry regarding the installation space for your LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator. This model typically requires a clearance of at least 2 inches from a wall to allow the doors to open 90° for proper drawer access. https://www.bestbuy.com/product/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-black-stainless-steel/JJ8VPZS9XV For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
Answered by LG Digital Customer Care
Q: QuestionDoes this model come in counter depth?
Asked by Mom.
- A:Answer The ENERGY STAR® Qualified LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice™ - PrintProof™ Stainless Steel, Model # LRSOS2706S is not available in Counter Depth. We have other refrigerator models with similar specs and features, but the model number for Counter Depth models will be different...^Ivan.
Answered by LG Digital Customer Care














































