Questions & Answers

Q: QuestionDoes this laundry center have a self-cleaning filter?

• A:Answer No, this laundry center does not have a self-cleaning filter.

Q: QuestionAre fill hoses included with this laundry center?

• A:Answer No, fill hoses are not included with this laundry center.

Q: QuestionCan I control this laundry appliance with an app?

• A:Answer Yes, you can control this laundry appliance with an app.

Q: QuestionDoes this laundry unit have a steam function?

• A:Answer Yes, this laundry unit has a steam function.

Q: QuestionIs the drum made of stainless steel?

• A:Answer Yes, the washer tub and dryer drum are made of stainless steel.

Q: QuestionDoes this appliance have an automatic temperature control?

• A:Answer Yes, this appliance has an automatic temperature control.

Q: QuestionHow much "open space" must be left behind this unit? My space is only 33" deep, is that enough?

Asked 5 years ago by Dave.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel

• A:Answer The official depth is 30.38". The largest item behind the machine is the dryer vent, unless you vent it to the side. If venting from the rear there should be plenty of room for the rest--hoses and electric, unless your situation is unusual. There are also flat dryer vents that can save room, if you need it. (See the product I added to this post.) Note that in the front, the cabinet of the machine is about 29" deep, the doors protrude about 1.25". In my case, a wall is 30" deep, the cabinet of the machine ended up a bit beyond the 30" wall & the doors protrude a bit more, but to my eye, it looks fine. It's a walkway in front of my machine, so I am concerned about depth, but it's fine. In the photo, the cabinet looks about even with the shoe moulding.

  Answered 5 years ago by CTFDCW

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Q: QuestionIs it all in one? How many plugs does it have?

Asked 5 years ago by Kit.

• A:Answer Does the LG stacking washer/dryer model WKE100HVA use separate 110v and 220v power cords? The laundry area of the place we will be moving to only has a single 220v currently.

  Answered 4 years ago by rdiggity123

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Q: QuestionProduct Depth says 30 3/8 inches. But how many inches is recommended at the back to give a space for the vent?

Asked 4 years ago by Bobby.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer To ensure sufficient clearance for water inlet hoses, drain hose and airflow, allow minimum clearances of at least 1'' at the sides and 4'' behind the appliance. Be sure to allow for wall, door, or floor moldings that may increase the required clearances. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionI have one 240 volt outlet. Do you need 1 or 2 outlets?

Asked 5 years ago by Darlene.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel

• A:Answer Hi Darlene. You will need two outlets for the ENERGY STAR® Qualified LG 4.5 Cu.Ft. 6-Cycle Front-Load Washer and 7.4 Cu.Ft. 6-Cycle Electric Dryer WashTower™ with Steam - Black Steel, Model # WKEX200HBA. The Dryer has to be plugged into the 240 V outlet but the washer has to be plugged into a 120 V, 60Hz grounded outlet. The washer comes with a power cord attached, but the dryer does not. The power cord for the dryer has to be purchased separately...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionCan I stack this on top of an LG washer pedestal?

Asked 5 years ago by Linda.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel

• A:Answer No, for safety reasons you cannot stack the wash tower atop a pedestal. ^Daphane

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionCan these be unstacked as well?

Asked 4 years ago by UnStackable.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer The washtower can be disassembled to move but it will not work as side by side unit. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionCan the doors be switched to swing right instead of left?

Asked 5 years ago by Kathy.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel

• A:Answer No they cannot be switched.

  Answered 5 years ago by Mlh85Verified Purchase

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Q: Questionhow do I vent out from the back and what kit is required.

Asked 5 years ago by akas.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel

• A:Answer The appliance is configured to vent to the rear. It can also vent to the side. Bottom venting is not available on stacked or integrated stacked models. For side venting, you will need the side venting kit, Part Number 3911EZ9131X. It can be purchased online from Encompass Supply at https://lgparts.com/item/6690199/LG/383EEL9001B/. ^Daphane

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionHow many power outlet does this Washer/Dryer combo require? Is it 120V or 240V?

Asked 4 years ago by johnL.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer It uses one 120 V outlet and one 240 V outlet. The washing machine uses 120 V and the dryer uses 240 V.

  Answered 4 years ago by SitkaCPVerified Purchase

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Q: QuestionI need to do some work on the back of a closet to fit the dryer vent into the wall space. Can someone tell me exactly the position where the vent is? Measurements from top, bottom and from each side. Thanks

Asked 5 years ago by JG.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel

• A:Answer To the center of vent 34 inches from top 42 from floor and offset about 2 inches from center to side to the left looking from back of machine

  Answered 5 years ago by happy

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Q: QuestionDo you absolutely need a pan under the washer & dryer.

Asked 4 years ago by Ill.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer LG does not recommend the use of a drip pan. If one must be used, take extra care to follow the instructions provided with the drip pan and make sure the leveling feet are adjusted for firm and even contact with the pan. Use of drip pans and failure to properly level the machine may result in increased vibration and noise during operation. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionWhen looking at the unit which side is the hinge on for the front open doors?

Asked 4 years ago by Beth.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer The door hinge is on the left. The door opens right to left and is not reversible. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this have air dry cycle?

Asked 5 years ago by Anonymous.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel

• A:Answer The Air Dry cycle is not one with a button on the machine, however it can be downloaded to your machine to use via the Downloaded Cycle button plus it is available via the LG app, ThinQ.

  Answered 5 years ago by dcwctf

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