“Why is there a picture of a cell phone and the Smart Diagnosis symbol, if it isn't wifi? How does Smart diagnosis work?”

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• Hey there, Bobby. While some of our appliances do not have Wi-Fi capability, you are still able to diagnose any sort of issue for our customer service team to troubleshoot with you through our ThinQ app. To learn more about this feature, click this link (https://bit.ly/3o4U4ef) for a video on how it functions. ~Anthony

  Answered by LG Digital Customer Care 2 years ago

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