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  • QuestionCan the washer be ordered with the hinges on the right side?

    Asked by JLL.

    • Answer Hi JLL. The doors on the ENERGY STAR® Certified LG 4.5 Cu. Ft. 8-Cycle High-Efficiency Front-Loading Washer with 6Motion Technology, Model # WM3400CW or on any of our Front Load Washers cannot be reversed due to the electronic circuitry in the washers...^IFV

      Answered by LGAnswers

  • QuestionI have an old LG front load washer. Every few washes, I have to drain about 2 cups water from the little hose in front where objects and debris can collect. Do the newer washers need this water drained periodically?

    Asked by trix.

    • Answer It is recommended that you periodically check the drain pump filter on the ENERGY STAR® Qualified LG 4.5 Cu. Ft. 8-Cycle High-Efficiency Front-Loading Washer with 6Motion™ Technology - White, Model # WM3400CW for any foreign objects or lint that may clog it up and prevent the washer from draining properly. If you look at the main image for the washer, you will notice the access panel in the lower left front of the washer. You will need to open that access panel to get to the drain pump filter, but it is recommended that you place a shallow pan under the access panel to collect water. When you open the access panel, you will see the drain hose and drain pump filter. The drain hose has to be pulled out carefully and placed in the shallow pan so that when you remove the plug from the hose, any water that is left in the tub after the washer has drained will drain out completely. Once the water is drained, you can plug the drain hose up an reinsert it back in place then remove the drain pump filter by turning it counter-clockwise. You will need to have a rag handy because a little water will run out when the filter is removed...^IFV

      Answered by LGAnswers

  • QuestionAre these stackable?

    Asked by Rick.

    • Answer The matching dryers are DLE3400W or DLG3401W. They are stackable using stacking kit KSTK1. ^Daphane

      Answered by LGAnswers

  • QuestionDoes the bedding setting allow me to wash quilts?

    Asked by LJWJ2.

    • Answer Hi LJWJ2. A capacity of 3.8 cubic feet is generally considered as being large enough to accommodate most King size quilts, or comforters. The ENERGY STAR® Certified4.5 Cu. Ft. 8-Cycle High-Efficiency Front-Loading Washer with 6Motion Technology, Model # WM3400CW will accommodate most King size comforters or quilts, it all depends on the stuffing and hoe bulky they are. If the quilt can fit without having to be stuffed into the tub and it has enough room to tumble freely, you will get a good and efficient washing performance...^IFV

      Answered by LGAnswers

  • Questionplease let me know the actual width of the machine. We have only 30" space available. Is 30.25" including the front circle knobs? Can some one please tell us the measuerment of the top portion depth without knobs

    Asked by Rv.

    • Answer The actual width for the ENERGY STAR® Certified LG 4.5 Cu. Ft. 8-Cycle High-Efficiency Front-Loading Washer with ColdWash™, and 6Motion™ Technology - White, Model # WM3400CW is listed at 27". You can find the dimensions for the washer listed under Key Specs on it product information page on the Best Buy site. The listed depth of 30.25" is for the part of the door on the washer that protrudes out the most in front of the washer to the part that protrudes out the most on the back of the machine. If you look at the images for the washer, you will notice that the front of the washer is contoured and the top portion that has the Cycle Selector knob is not the deepest part of the washer as it recedes back from the front so that the middle of the door is the deepest part which is wher the depth of 30.25"is measured from...^IFV

      Answered by LGAnswers

  • QuestionDo I need to buy any extra hoses for the installation?

    Asked by Babyglo.

    • Answer Hi Gloria. The drain hose comes attached to the ENERGY STAR® Certified LG 4.5 Cu. Ft. 8-Cycle High-Efficiency Front-Loading Washer with 6Motion™ Technology, Model # WM3400W but the hot/cold water hoses have to be purchased separately...^IFV

      Answered by LGAnswers

  • QuestionOur laundry room is upstairs. Will they take away old washer from upstairs and deliver new one upstairs?

    Asked by LSOK.

    • Answer Yes, they will! When you are at checkout, make sure to choose that option. They also have an option for them to set it up & make sure it works before they leave. I live on the third floor of a building and it was a very great experience!

      Answered by Rainy

  • QuestionDoes this washer have a water heat boost?

    Asked by deb.

    • Answer The ENERGY STAR® Qualified LG 4.5 Cu. Ft. 8-Cycle High-Efficiency Front-Loading Washer with 6Motion Technology - White, Model # WM3400CW does not have a heating element for boosting the hot water for extra hot temperatures...^IFV

      Answered by LGAnswers

  • QuestionDoes the LG 3400 Only! Use cold water for the rinse cycle? Thank you. Hope not just purchased it.

    Asked by Nova.

    • Answer Yes, all rinses use unheated cold water. ^Daphane

      Answered by LGAnswers

  • QuestionI am very surprised to see so little water in the washer (basically I cannot see any water during the wash and rinse cycles). Shouldn‘t there be several gallons in the machine during those cycles? I paused the wash and saw only drops inside. Is it normal?

    Asked by Polo.

    • Answer Yes it is very normal. If washers use up a lot of water, it can leave a very bad odor on the clothes and that means that we would have to wash it again and waste more water. LG made the washers like that so it can clean better and save a lot of water so that we won’t waste money on our water bill.

      Answered by Shin

  • QuestionHi how much water does this unit use?

    Asked by Paul.

    • Answer Hi Paul. The ENERGY STAR® Qualified LG 4.5 Cu. Ft. 8-Cycle High-Efficiency Front-Loading Washer with 6Motion™ Technology - White, Model # WM3400CW uses Load Sensing for its water levels. When a cycle is selected, the default time for that cycle is displayed. This time will change as modifiers or options are selected. Once the Start/Pause button is pressed, the washer will measure the size of the load to determine how much water to use for that load. The washer rotates the laundry in a way that allows it to use less water while still fully saturating your clothing.It is normal to not be able to see water during the wash cycle. Its Estimated Annual Water Use under typical conditions based on an annual usage of 295 loads per year, or around 6 loads per week as referenced by the U.S. Department of Energy (DOE) test procedure is 3,841 gallon per year. The washer has a total weighted per-cycle water consumption of 13.05 gallons...^IFV

      Answered by LGAnswers

  • QuestionDo I have to leave the washer door open after use to allow it to dry out so it does not mildew around the seal?

    Asked by larry.

    • Answer Hi Larry. The ENERGY STAR® Qualified LG 4.5 Cu. Ft. 8-Cycle High-Efficiency Front-Loading Washer with 6Motion™ Technology - White, Model # WM3400CW does not have a Magnetic Door Plunger that safely and conveniently secures the door slightly ajar to promote air circulation and allow the interior of the machine to dry. It is recommended that you wipe the door and the inside of the door seal to remove any moisture after the cycle is finished, and leave the door open to dry the drum...^IFV

      Answered by LGAnswers

  • QuestionWill this washer mount on my older Samsung pedestal WE357A7W?

    Asked by Brownwrapper.

    • Answer No! Unfortunately it requires a newer proprietary pedestal due to their being protrusions in the middle whereas other pedestals have traditionally only had to align the four adjustable legs on the washer. It is unfortunate as the generic pedestal, as opposed to the one that adds another tray for additional clothes washing, isn't universal for 27 inch units.

      Answered by Cappy

  • QuestionDoes the washer come with a drain hose? Thank you.

    Asked by Dogfather.

    • Answer Yes it has a drain hose.

      Answered by Mich1jeff

  • QuestionCan you add a garment after the cycle has started?

    Asked by Hykergurl.

    • Answer yes, just press the pause button it unlocks the washing machine put the garment in the machine close the door press the play button and it will continue in the current cycle

      Answered by turbobigtub


    Asked by Anonymous.

    • Answer The washer is direct drive.

      Answered by LKPete

  • Questionwhat is warranty on lg front loader modelwm3400cw

    Asked by jessie.

    • Answer The washer carries a 1 year Manufacturer’s Warranty on parts a labor from the date of original retail purchase. The Direct Drive Motor (Stator or Rotor) carries a 10-year coverage for parts only. The Stainless Steel Drum carries a 3-year coverage for parts only. ^Daphane

      Answered by LGAnswers

  • QuestionDoes it require venting?

    Asked by Manouche.

    • Answer The dryer will need a vent to the outside. The washing machine will need hot and cold hoses and attachments that are not included. You can use your old hose attachments from your previous washer, but save them when you get rid of the old one.

      Answered by MomInFL

  • QuestionCan i use laundry pods with this unit?

    Asked by Bob.

    • Answer Yes. Just put the pod in the drum.

      Answered by Shopper

  • QuestionWhen the units are stacked, at what height range are the buttons and knobs on the top unit. I am short and need to ensure I can reach them when stacked. Thank you.

    Asked by mele68.

    • Answer We just installed ours yesterday and 78 inches BUT the dryer is on a shelf approx 2 inches so 76 inches if directly stacked.

      Answered by brenda

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