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Questions & Answers

Your price for this item is $699.99
The comparable value price is $1,049.99
Page Showing 81-100 of 364 questions
  • QuestionI have a LG stackable dryer and need a washer The size of the dryer is 27" x 27" x 39" but it seems the depth of new stackable washers are 30.5 . Can this size difference work?

    Asked by Anonymous.

    • Answer I had the same thing. I modified the old brackets from the back and used double sided tape under the front. So, yes it can be done but you need skills. Try watching YouTube videos if you are handy.

      Answered by HappyCustomer

  • QuestionI have LG washer & dryer stackable Tromm...want to replace only the washer.... with a New LG 4.5 Cu Ft ...will my current stack kit fit/work.

    Asked by Tommy.

    • Answer Hello, Tommy. Tromm is the trade name for many washers and dryers manufactured by LG Electronics that were designed and often sold in pairs. We will need a model number for your Stackable LG Tromm Washer to determine if your current stacking kit can be used to stack the Tromm dryer on the ENERGY STAR® Most Efficient and ENERGY STAR® Certified LG Stackable 4.5 cu. Ft. Ultra Large Capacity Front Load Washer in White, Model # WM3400CW...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhen looking at the back of the WM 3400CW where does the power cord originate?

    Asked by Van.

    • Answer Hello there, Van. The power cord for the LG WM3400CW Front Load Washer originates from the upper right side when looking at the back of the unit. https://www.lg.com/us/washers-dryers/lg-wm3400cw-front-load-washer#pdp_specs If you need further details or assistance, please send us a private message on social media @LGUSSupport, and we’ll be happy to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionWill this washer stack using the kit #KSTK1?

    Asked by MrGSB.

    • Answer You can stack a compatible 27" LG Front Load Electric or Gas Dryer on the ENERGY STAR® Certified LG 4.5 cu. Ft. Ultra Large Capacity Front Load Washer in White, Model # WM3400CW using the 27" LG Stacking Kit, Model # KSTK1... ^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhere can I find the QRC for this product? I have this washer and can't find the QRC used to set it up.

    Asked by Anonymous.

    • Answer Hi. For LG Washers that have one, the QR code for the operating instructions can be found in the owner's manual. Regrettably, we do not have a QR Code in the owner's manual for this ENERGY STAR® Certified LG 4.5 cu. Ft. Ultra Large Capacity Front Load Washer in White, Model # WM3400CW...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat are the cons with the LG washer WM3400CW?

    Asked by Ceci.

    • Answer Hi there, Ceci. Thank you for your interest in the LG WM3400CW Front Load Washer. While this model offers reliable performance with features like LoDecibel™ Quiet Operation, 4.5 cu. ft. capacity, and SmartDiagnosis™ for quick troubleshooting, it doesn’t include built-in Wi-Fi or ThinQ® Smart Technology, which some users might prefer for remote control convenience. However, it excels in energy efficiency, quiet operation, and effective cleaning performance. https://www.lg.com/us/washers-dryers/lg-wm3400cw-front-load-washer#pdp_specs If you have any further questions or need assistance, please send us a private message on social media @LGUSSupport. We’re here to help! —Renzo

      Answered by LG Digital Customer Care

  • Questioncan this washer be stacked with an LG DLE3470W dryer.?

    Asked by anady.

    • Answer Hello there, Anady. Thank you for reaching out. We understand that you're asking if the LG WM3400CW washer can be stacked with the LG DLE3470W dryer. While the DLE3470W dryer is compatible with a similar washer model (WM3470CW), the stacking kit required for both is the KSTK4, which works for both the washer and dryer models in the LG lineup. To ensure proper installation, we recommend using the KSTK4 stacking kit, which is compatible with both models. Please check with the retailer or LG customer support to confirm the compatibility before proceeding with the installation. https://www.lg.com/us/washers-dryers/lg-wm3400cw-front-load-washer#pdp_specs If you have any other questions or need further assistance, please send us a private message on Social Media @LGUSSupport, and we'll be happy to assist you! We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat is the part number for a LP liquid gas conversion kit for this gas dryer?

    Asked by Mikey7.

    • Answer Hello there, Mikey7. Thank you for sharing your inquiry. Based on the information provided, it seems you're referring to the LG WM3400CW front-load washer. This model does not use gas, as it is an electric washer. The washer’s power source is 120V, 10 Amps, and there are no gas-related components. If you're looking for a gas dryer, such as the DLG3401W, which is a compatible model for gas, we can assist you further in finding the correct part number for the LP gas conversion kit. https://www.lg.com/us/washers-dryers/lg-wm3400cw-front-load-washer#pdp_specs For any further clarification or assistance, please send us a private message on Social Media @LGUSSupport, and we'll be happy to help! We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • Questioncan you stack an older LG stackable dryer on top of the new washer?

    Asked by Norb.

    • Answer Hello there, Norb. Thank you for reaching out with your question regarding the LG WM3400CW Front Load Washer. We understand you'd like to stack an older LG stackable dryer on top of this new washer. For optimal performance and to ensure the safety of both units, it's recommended to use an LG stacking kit, specifically the KSTK4 Stacking Kit. However, for stacking an older LG dryer, it's important to verify that your dryer model is compatible with the KSTK4 Stacking Kit. Please check your dryer model's compatibility with the kit, as some older LG dryers may not fit or may require specific adjustments. https://www.lg.com/us/washers-dryers/lg-wm3400cw-front-load-washer#pdp_specs If you need further assistance or have additional questions, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. We appreciate your interest in LG! —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes this have an internal water heater?

    Asked by Anonymous.

    • Answer Hello there, thank you for reaching out! We understand you’re asking about the LG WM3400CW Front Load Washer and whether it has an internal water heater. This washer does not have a dedicated internal water heater, but it does offer a ColdWash™ Option, which enhances cold water wash performance by using an advanced wash motion and enhanced washing temperature. Additionally, it has multiple wash/rinse temperature settings, including Extra Hot and Hot options. https://www.lg.com/us/washers-dryers/lg-wm3400cw-front-load-washer#pdp_specs For more details or further questions, please send us a private message on Social Media @LGUSSupport, and we’ll be happy to assist you further. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes this washer have an extra SPIN cycle to get clothes even drier?

    Asked by Boris.

    • Answer Hello there, Boris. Thank you for your question! We understand you're looking for an extra spin cycle to help get your clothes even drier with the LG WM3400CW Front Load Washer. This model does not have a specific "extra spin" cycle, but it does offer an optional "Spin Only" cycle. You can use this cycle to provide an additional spin to your clothes, helping to remove more moisture and get them drier before transferring to the dryer. To use this feature, simply select the Spin Only option from the washer’s menu, and adjust the spin speed based on your preference for dryness (with options such as High, Medium, or Low). https://www.lg.com/us/washers-dryers/lg-wm3400cw-front-load-washer#pdp_specs If you'd like more information or need further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you further. We appreciate your patience! —Renzo

      Answered by LG Digital Customer Care

  • QuestionHow do I clean the filter? Thanks

    Asked by Uli.

    • Answer You just opened a square panel thing at the bottom and it twist the clockwise and it will come right out take it out clean it and you can pop right back in and twist

      Answered by BriannonM

  • QuestionHow do you turn this unit on?

    Asked by Clumsy.

    • Answer PLUG IN AND PUSH LEFT POWER BUTTON

      Answered by LoneWasher

  • QuestionCan the LG WM3400CW be mounted to a WDP3 pedestal

    Asked by Zuck.

    • Answer Yes

      Answered by Shellypooh

  • QuestionWhere is it manufactured?

    Asked by Anonymous.

    • Answer VIETNAM

      Answered by LoneWasher

  • Questionit would only spin and drain the then code LE came on and machine stopped.. now the start button won't work...tried all the trouble shooting suggestions..it still wont start. LG wm2950c

    Asked by Grandma9.

    • Answer Hello there! Thank you for reaching out. The LE error code on your WM3400CW washer generally indicates a motor issue or a problem with the motor's wiring or connections. Since the washer is not starting and troubleshooting steps haven’t resolved the issue, there may be a more significant problem with the motor or another internal component. Please try unplugging the washer for about 10 minutes to reset the control board, ensure the door is fully closed and the lock mechanism is working, and check the wiring connections to the motor and control board for any visible issues. If the problem persists, we recommend contacting LG customer service or a professional technician for a thorough diagnosis and repair. For additional support, you can also send us a private message on Social Media @LGUSupport. —Avril

      Answered by LG Digital Customer Care

  • Questionwhen you deliver a washer and dryer do you haul off the old pair

    Asked by okieboy.

    • Answer yes, but with an extra charge. My garbage collection service did mine for free with a phone call from me to set up an appointment to pick them up on my regular service day

      Answered by BrianS

  • QuestionWill this washer fit on Pedestal model WDP3W?

    Asked by AnnK.

    • Answer Thank you for reaching us regarding LG Washer. No, The LG WM3400CW washer is not compatible with the WDP3W pedestal. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM3400CW.ABWEVUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • QuestionWill they deliver this machine to a basement through a bulkhead?

    Asked by Chris.

    • Answer Hey there Chris! Thank you for reaching out to us with your question. When you make a purchase, please get in touch with our team to receive information on how the shipment will be made and to determine whether you need additional assistance or tools to get the item into your basement. If you have any other questions, please get in touch with us on social media at @LGUSSupport. - Anthony

      Answered by LG Digital Customer Care

  • QuestionIs this a gas washer?

    Asked by Jaz.

    • Answer Thank you for reaching us regarding LG Washer. No, the LG WM3400CW is an electric front-load washing machine, not a gas model. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM3400CW.ABWEVUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care