“I ASKED A QUESTION ABOUT THE "SOAK CYCLE" -- OR PRE-WASH CYCLE ABOUT (3) WEEKS AGO. THE ANSWER I REC'D - WAS NOT WHAT I WAS LOOKING FOR. TODAY, MY WASHER / DRYER BUNDLE WAS DELIVERED, SO AM I CORRECT THAT THE PRE-WASH CYCLE IS LIMITED IN # OF MINUTES ?”
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Please let me what your question was specifically and I will try to improve my answer. The prewash cycle is 15 minutes. You can always reach out to technical support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
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