“I purchased this last year with Best Buy install. The washer drain hose was too short to reach my home drain. The installers left it installed incorrectly and advised us to extend it with another hose and c-clips. Washer hose now leaks. Please advise!”
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Hello there! Thank you for reaching out. We understand your situation with the LG WM4000HBA washer and the issue with the drain hose installation. Since the washer was installed by Best Buy, and the installation was done incorrectly with an extension that is now leaking, we recommend contacting Best Buy directly for assistance. They can provide support and send a technician to properly address the installation issue. https://www.bestbuy.com/site/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-black-steel/6419620.p?skuId=6419620 Please reach out to Best Buy for a resolution, and they will guide you through the next steps. If you need further help or have any other questions, feel free to contact us on Social Media @LGUSSupport, and we’ll be happy to assist! We appreciate your patience. —Renzo
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