Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Questions & Answers

Your price for this item is $999.99
The comparable value price is $1,299.99
Page Showing 121-140 of 299 questions
  • QuestionIs there a way to keep the door cracked open, not fully swung open, so that it doesn’t obstruct anything but can still dry?

    Asked by Anonymous.

    • Answer Yes, it doesn’t swim shut on its own like my last LG did.

      Answered by Macfan

  • QuestionIs the total depth needed 34”? The space i have is just over 30 inches - if 4 inches is needed in the rear then the unit wont fit correct?

    Asked by Closetspace.

    • Answer Hello, Closetspace. Thank you for your inquiry about the LG washer model WM4000HBA. The total depth required for this washer is indeed approximately 34 inches, which includes space for connections and proper ventilation at the rear of the unit. If your available space is just over 30 inches and cannot accommodate the necessary depth, the unit may not fit correctly or may not allow for proper installation and ventilation. For more personalized guidance or to explore alternative models that may better suit your space requirements, please send us a private message on our social media platform via @LGUSSupport. Our team will be happy to assist you further. Thank you for considering LG. ^Sam

      Answered by LG Digital Customer Care

  • QuestionDoes Best Buy sell pedestals for this model? How high are the pedestals? What is Best Buys current price on for two pedestals?

    Asked by Anonymous.

    • Answer Hello there, thank you for your questions. Best Buy typically sells pedestals that are compatible with the LG Washer model WM4000HWA. The height of the pedestals can vary depending on the specific model and design. To find out the exact height and current price of pedestals for this washer model at Best Buy, we recommend visiting their website or contacting their customer service directly. They can provide you with up-to-date information on availability, specifications, and pricing. If you have any other questions or need further assistance, please feel free to ask. ^Sam

      Answered by LG Digital Customer Care

  • QuestionWhat is the material used for the gasket surrounding the opening? I’m allergic to rubber products and need to know if they are actually rubber or TPR.

    Asked by CarolG.

    • Answer Hello there. Thank you for your inquiry regarding the gasket material on your WM4000HBA model. We understand your concern about allergies to rubber products. The gasket surrounding the opening of the washer is made of TPR (Thermoplastic Rubber). TPR is a synthetic material that provides flexibility and sealing properties similar to natural rubber, without the risk of latex allergies. If you have any further questions or concerns, please send us a private message on Social Media @LGUSSupport. We're here to assist you further. Thank you for reaching out. —Renzo

      Answered by LG Digital Customer Care

  • QuestionAre the power cords removable? How long are they? Do they have other sizes available? Thank you

    Asked by Kd.

    • Answer Hello there! Thank you for your inquiry about the WM4000HBA. We understand how important it is to have the right setup for your appliances. The power cord for the WM4000HBA is not removable, as it is hardwired to the washer for safety and efficiency. The standard length of the power cord is typically around 5 to 6 feet. While there are no alternative sizes available for the power cord itself, you may use a power extension cord if additional length is needed, though it's essential to ensure that it meets the appropriate specifications to avoid any electrical issues. If you have any further questions or need assistance, please feel free to send us a private message on Social Media @LGUSSupport. Our team is here to help you! We appreciate your patience. —Avril

      Answered by LG Digital Customer Care

  • QuestionHow often do I drain

    Asked by Anacapa121.

    • Answer Hello there! Thank you for your inquiry about the WM4000HBA washer. It's recommended to drain the washer's pump filter approximately every 3 to 6 months, or whenever you notice water buildup in the drum. Regularly checking and draining the filter helps maintain optimal performance and prevent any potential clogs. If you have any further questions or need assistance with your washer, please don't hesitate to reach out to us. You can send us a private message on Social Media @LGUSSupport, and we’ll be glad to help! Thank you for choosing LG for your laundry needs! —Avril

      Answered by LG Digital Customer Care

  • QuestionMy machine will be installed below grade--the drain is above the machine. What is the maximum distance above the top of the washer that the machine will pump?

    Asked by 1511.

    • Answer Hey there! Thanks for getting in touch with us. On this WM4000HBA model, the washer can pump water up to a maximum height of about 96 inches above its top. Should you have any more questions or need further assistance, don't hesitate to ask. ^Anthony

      Answered by LG Digital Customer Care

  • QuestionDoes this model use the 6 Motion Technology? If not, how does this clean and what is the difference between it and the 6 Motion Technology?

    Asked by Jan.

    • Answer Yes, the LG WM4000HWA model does use 6 Motion Wash Technology. This technology utilizes up to six different wash motions to ensure a thorough and gentle cleaning for your clothes. ^Chris

      Answered by LG Digital Customer Care

  • QuestionDo you take old appliances when new are delivered?

    Asked by Lisa.

    • Answer Yes they did but that is included as member of total tech. You might have to pay a fee if you are not a member. I would call store to find out.

      Answered by Anonymous

  • QuestionWill this washer fit pedestal model WDP4W?

    Asked by KimberlyP.

    • Answer Thank you for reaching us regarding LG Washer. Yes, the LG WM4000HWA washer should fit on the WDP4W pedestal. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM4000HWA.ABWEUUS. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • Questionis it gas or electric?

    Asked by Osbalda.

    • Answer Electric

      Answered by CynthiaW

  • QuestionIs this dryer Ventless?

    Asked by VickLara.

    • Answer No

      Answered by CRAM

  • QuestionDo you carry the LG washer model #WM4080? If so, am correct that the door is reversible?

    Asked by Joe.

    • Answer Hi there, Joe! Thank you for your inquiry about the LG washer model WM4000HWA. Regarding the WM4080 model, LG's product offerings can vary by region, so it’s best to check the official LG website or contact your local retailer for availability. As for the door functionality, the door on the WM4080 washer cannot be reversed. However, the door on the matching dryer does offer a reversible option, allowing you to adjust it to fit your laundry space. If you have specific needs for your setup, please verify with the retailer for details regarding the dryer model. If you have any further questions or need assistance, please feel free to send us a private message on Social Media @LGUSSupport. Our team is here to help! Thank you for considering LG! —Avril

      Answered by LG Digital Customer Care

  • QuestionWhat is the amount of time for a normal cycle wash? And what is the speed wash time frame?

    Asked by RS.

    • Answer Hi there, thank you for your inquiry about the WM4000HWA washing machine. The normal wash cycle typically lasts around 30 to 40 minutes, depending on the load size and specific settings. For the speed wash option, it is designed for quick cleaning and usually takes about 15 to 20 minutes, making it perfect for lightly soiled items. If you have any more questions or need further information, please don’t hesitate to send us a private message on Social Media @LGUSSupport. We’re here to assist you! —Avril

      Answered by LG Digital Customer Care

  • QuestionIs this machine suitable for septics?

    Asked by JohnS.

    • Answer Yes, and has a compartment where you can access the discharge to clean any hair/debri>

      Answered by DianeK

  • QuestionIs there a kit to stack the washer and drier?

    Asked by Anonymous.

    • Answer Thank you for reaching us regarding LG Washer. Yes, there is a stacking kit available for the LG WM4000HWA washer. You can use the LG KSTK1 or KSTK4 stacking kits, which are specifically designed to safely stack LG 27" wide front load dryers on top of their matching washer models. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM4000HWA.ABWEUUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • QuestionDoes this machine make that modly musty smell like the older models had problems with ?

    Asked by holly.

    • Answer Just bought one 2 weeks ago and works perfectly well. Not a problem at all.

      Answered by DavidKevorkian

  • QuestionCan I use the steam function for dry clean clothes?

    Asked by Isla.

    • Answer Thank you for your interest in the LG 4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer with TurboWash™ 360° and Built-In Intelligence (WM4000HBA) model. Yes, the steam function in the LG WM4000HBA washer is primarily designed for laundry wash cycles and is intended to penetrate fabrics to eliminate dirt, odors, and wrinkles. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEVUS. ^Cris

      Answered by LG Digital Customer Care

  • QuestionCan I stack the compatible LG washer pedestal then stack on top same compatible LG washer and finally stack on top the compatible LG dryer?

    Asked by Naty1fl.

    • Answer It may be too high for some people

      Answered by Happycustomeruser516867

  • QuestionDo I have to stack it or can it work side by side

    Asked by Netta.

    • Answer You don't have to stack them. It can work side by side without issues.

      Answered by Hirschberg