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Your price for this item is $899.99
The comparable value price is $1,199.99
Page Showing 81-100 of 295 questions
  • QuestionWasher plastic magnet on front door has broken...is th e re a replacement ?

    Asked by Jules.

    • Answer no

      Answered by Anonymous

  • QuestionUpon delivery the installer brought to our attention that the front door was damaged, which did not allow access the the front drain door. what are my options? Thank You

    Asked by deliverydamage.

    • Answer If you receive a damaged product from Best Buy, you can initiate a return through the self-service options in your order history on BestBuy.com. Best Buy has a replacement policy in place to arrange for a replacement during your return and exchange time period. However, Best Buy only accepts returns for manufacturer defects. Most products sold by Best Buy can be returned or exchanged within 30 days from the date of your in-store purchase or 30 days from the date your online order is delivered. If your purchase from Best Buy (excludes Marketplace Sellers) is returned to a Best Buy store, they can arrange for a replacement. They will cover all reasonable and customary ground shipping fees on qualified returns...^Ivan.

      Answered by LG Digital Customer Care

  • Questiondoesthis unit have a soak cycle?

    Asked by Larry.

    • Answer Hi there, Larry. We understand your inquiry and thank you for reaching out about your LG WM4000HWA 4.5 cu ft High-Efficiency Front-Load Washer. This model does not feature a dedicated “Soak” cycle; however, you can achieve a soak function by using the Pre-Wash option: Troubleshooting Step Select Pre-Wash – On the control panel, turn the Cycle Selector to your desired wash (e.g., Normal), then press the Pre-Wash button. “Pre-Wash” will appear on the display. Adjust Soak Time – Press the Time or Soak Level buttons (depending on your control layout) to increase the pre-wash duration up to 30 minutes, allowing your garments to soak before the main wash. Start the Cycle – Press Start/Pause. The washer will fill and agitate gently during the pre-wash phase, giving clothes time to soak. If you’d prefer a manual soak, you can also: Pause Mid-Cycle – After the unit fills, press Start/Pause to stop agitation and let the load sit. When ready, press Start/Pause again to resume the wash. https://www.bestbuy.com/site/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-white/6419621.p?skuId=6419621 If you need further assistance or have any other questions, please send us a private message on social media @LGUSSupport. Our team will be happy to help you tailor your wash settings and ensure you get the best cleaning results. We appreciate your patience and look forward to helping you enjoy your new WM4000HWA washer. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWill Best Buy convert the gas dryer when purchased to propane and what is the charge?

    Asked by John.

    • Answer Hello there, John. We understand your inquiry and thank you for reaching out about your LG WM4000HBA pairing with a gas dryer conversion to propane. For gas dryers purchased through Best Buy, Geek Squad® offers a “Gas Dryer Install with Liquid Propane Conversion” service. If you need the specific propane conversion kit price or want to verify compatibility, please check Best Buy’s conversion‐kit listing or contact Geek Squad® directly at 1-800-433-5778. Once you’ve placed your order with the conversion service, the technician will bring or install the necessary kit during your delivery appointment. https://www.bestbuy.com/site/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-black-steel/6419620.p?skuId=6419620 If you have any further questions or need personalized assistance, please send us a private message on social media @LGUSSupport and our team will be more than happy to help you finalize your installation details. We appreciate your patience and look forward to ensuring your washer and dryer setup meets all your needs. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDo clothes come out hot when the cycle is done even if you select cold wash? I have an older LG washer that does this and want to know if this is the same thing or not.

    Asked by Jonn.

    • Answer No they do not come out hot when the cycle is done because the rinse cycle is done in cold water.

      Answered by jvaz1124

  • QuestionWill they hook up both and take away your old washer and dryer ?

    Asked by Red.

    • Answer They do hook up your washer and dryer and make sure that the y are both working well. I sold my old washer and dryer so they didn't have to take it out.

      Answered by jvaz1124

  • QuestionIs this dryer ventless?

    Asked by D.

    • Answer No, it has to be vented. There are kits to vent dryers indoors, but usually I don't recommend it. It it's an electric dryer, it's much safer as there are no fumes from combustion. It really depends on where it is in your home and how much, if any fresh air is in the area? Best bet is to vent outside as recommended by the manufacturer.

      Answered by ChrisG

  • QuestionCan this unit connect to our Google home system?

    Asked by Ponder.

    • Answer I don't think so. But it does have its own app, which is pretty good but works only on a 2.5 GHz wifi signal.

      Answered by BobD

  • QuestionI am buying an LG stackable set washer and dryer, do I need to purchase a pedestal?

    Asked by Pedestal.

    • Answer Nope. Not necessary unless you want one.

      Answered by user735267

  • QuestionI need the Dryer Owners manual for this, where can I get this. Your link above is only for the washer Thanks tom

    Asked by Anonymous.

    • Answer Hello. Is the dryer that you need a manual for an electric or gas dryer? On the Best Buy's product detail page, the following dryer models are listed as matching dryers for this ENERGY STAR® Most Efficient/ENERGY STAR® Certified LG 4.5 cu. Ft. Ultra Large Capacity Front Load Washer - Black Steel, Model # WM4000HBA: DLEX4000B, DLGX4001B DLEX6500B, DLGX6501B, DLHC5502B DLE3400W, DLG3401W DLEX5500V, DLGX5501V, DLHC5502V. Which model do you need a manual for? You can visit our site at https://www.lg.com/us/ and click on 'Support' at the top of nay product detail page on our site, then click on 'User Manuals & Documents' on the page that opens up. That will open up another page with 'Select a Category' where you can enter the model number for the dryer you need the manual for in the 'Select by Model number' field so you can download and printout a PDF copy of the manual...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWill this work with a kenmore model number 417.98702891 stackable dryer unit?

    Asked by Combatiblity.

    • Answer The ENERGY STAR® Most Efficient/ENERGY STAR® Certified LG 4.5 cu. Ft. Capacity Smart Front Load Energy Star Washer with TurboWash® 360° and AI DD® Built-In Intelligence, Model # WM5500HVA is only compatible with LG branded LG Front Load Electric/Gas Dryers with a 27" width. It is not designed for compatibility with other brands of dryers...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWe want to use these stacked. My wife is 5’2”;and concerned about reaching the controls. Does the WiFi connectivity allow her to run the dryer from an app or with an iPad?

    Asked by Bulldog3646.

    • Answer Hello there, thank you for reaching out with your question about stacking your LG WM4000HWA washer and your concern regarding the control accessibility for your wife. We understand your situation and want to ensure the setup works comfortably for you. When stacking the WM4000HWA washer with the DLEX4000W or DLGX4001W dryer using the KSTK4 stacking kit, the height of the controls on the washer will be around 39 inches, which might be a bit of a stretch for someone who is 5’2”. However, the Wi-Fi connectivity feature in both the washer and dryer does provide added convenience. With LG’s ThinQ® app, you can control and monitor both appliances from your smartphone or tablet, such as an iPad. This means your wife would be able to start, stop, or adjust settings on both the washer and dryer remotely without needing to reach the controls directly. To enhance the accessibility even further, you might also want to consider adding the LG Sidekick™ Pedestal Washer (sold separately), which is compatible with the WM4000HWA. This pedestal elevates the washer, making it easier to reach the controls, and offers additional storage space for laundry supplies. https://www.bestbuy.com/site/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-white/6419621.p?skuId=6419621 Please send us a private message on Social Media @LGUSSupport if you'd like assistance with setup or need more information. We’re here to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat are the decibel ratings for each unit in this combo and where can these numbers be found?

    Asked by LAS.

    • Answer Hello there, Las. Thank you for reaching out! We understand you're asking about the decibel ratings for the LG WM4000HBA Front Load Washer and its corresponding dryer models. The LG WM4000HBA washer features LoDecibel™ Quiet Operation, which ensures a quieter operation during use, but the specific decibel rating isn't provided in the product specifications on the website. As a potential troubleshooting step, you may also find these ratings on the product's EnergyGuide label or contact us directly for more details. We’re happy to assist! https://www.lg.com/us/washers-dryers/lg-wm4000hba-front-load-washer#pdp_specs Please send us a private message on Social Media @LGUSSupport, and our team will be happy to provide further assistance. We appreciate your patience! —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs this a washer and dryer and if so does it dry the clothes good?

    Asked by Kattleen.

    • Answer The one I have is just a washer. I have a different machine for drying.

      Answered by Anonymous

  • Questioncan this dryer vent out of the bottom of the dryer

    Asked by Andrew.

    • Answer Hi there, Andrew. Thank you for reaching out. We understand that you’re wondering if the dryer can vent out of the bottom. The dryer model you referenced, the DLEX4000B (Electric) or DLGX4001B (Gas), is designed for rear venting as the primary configuration. Bottom venting is not a standard feature for this model, but it’s possible to modify venting directions with additional accessories, such as a venting kit. To ensure proper installation and avoid any issues, we recommend reviewing the installation manual for detailed venting instructions, or contacting a professional installer for assistance. https://www.lg.com/us/washers-dryers/lg-wm4000hba-front-load-washer#pdp_specs If you have any more questions or would like further support, please send us a private message on Social Media @LGUSSupport. Our team will be happy to guide you through additional steps or help with any other concerns. We appreciate your feedback and look forward to assisting you further! —Renzo

      Answered by LG Digital Customer Care

  • QuestionI purchased this last year with Best Buy install. The washer drain hose was too short to reach my home drain. The installers left it installed incorrectly and advised us to extend it with another hose and c-clips. Washer hose now leaks. Please advise!

    Asked by Alena.

    • Answer Hello there! Thank you for reaching out. We understand your situation with the LG WM4000HBA washer and the issue with the drain hose installation. Since the washer was installed by Best Buy, and the installation was done incorrectly with an extension that is now leaking, we recommend contacting Best Buy directly for assistance. They can provide support and send a technician to properly address the installation issue. https://www.bestbuy.com/site/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-black-steel/6419620.p?skuId=6419620 Please reach out to Best Buy for a resolution, and they will guide you through the next steps. If you need further help or have any other questions, feel free to contact us on Social Media @LGUSSupport, and we’ll be happy to assist! We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhy do my clothes still feel wet after completing a wash cycle? I have to run an extra spin cycle.

    Asked by vmarie.

    • Answer That happens to me when I put too much into the machine, or, select too short of a spin cycle.

      Answered by user735267

  • QuestionDoes the dryer have an external vent?

    Asked by Anonymous.

    • Answer The dryer vent is located on the top of the unit. The exit port is combined with the lint trap and the exhaust goes into the room. It's an issue if you live in a hot climate and you're doing a load in the middle of the day. The AC is competing with the dryer.

      Answered by JeffG

  • QuestionI have an LG stackable washer and dryer that i am looking to replace as it is 15 years old. No complaints! I need to know does this dryer come with a telescopic vent hose or is there one available? I have a small wash closet .

    Asked by sharon.

    • Answer Hi there, Sharon. Thank you for your question about replacing your stackable washer and dryer with the LG WM4000HBA Front-Load Washer. We understand your concern about space in your wash closet. The dryer models that pair with the LG WM4000HBA (like the DLEX4000B for electric or DLGX4001B for gas) do not come with a telescopic vent hose included. However, telescopic vent hoses are available for purchase separately, which would be helpful for installation in tight spaces. The dryer also requires a fill hose (sold separately) for standard hook-up, and it includes a drain hose. https://www.lg.com/us/washers-dryers/lg-wm4000hba-front-load-washer#pdp_specs If you need further assistance or have more questions, feel free to reach out! We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDo you sell the pedestals in the black?

    Asked by Drawers.

    • Answer Hello, there. Thank you for reaching out to us. Yes, the WM4000HBA model is compatible with LG’s pedestal options, and we do offer them in black! The matching pedestal for your washer is the WDP6B. If you’d like to explore purchasing the black pedestal, feel free to visit this link: https://www.lg.com/us/appliances-accessories/lg-wdp6b-pedestal-storage-drawer. You may also send us a private message on social media @LGUSSupport for further support. We look forward to assisting you!^Con

      Answered by LG Digital Customer Care