Main Content

Questions & Answers

Page Showing 81-100 of 346 questions
  • QuestionWill Best Buy take old dryer and bring upstairs.?

    Asked by Scott.

    • Answer Typically, yes for a fee. Please contact Best Buy customer service at (888) 237-8289 for information on their haul away policy. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionIs the LG WM3600HWA Washer: compatible to stack with existing LG DLE2516W Dryer on top?

    Asked by Mark.

    • Answer Yes, this washer model WM4000HWAis can be stacked with dryer DLE2516W. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionDoes this machine have the "door propping" feature that helped the previous model dry the gasket and interior to help prevent mold growth?

    Asked by djohnson53.

    • Answer Yes it does

      Answered by PamelaS

  • QuestionWhat is the distance from the bottom of this washer to the bottom of the door opening? What is the distance from the bottom of this washer to the center of the door opening?

    Asked by Tom.

    • Answer Approximately 10 5/8” bottom and 22” to center - door Approximately 14 3/4” bottom and 22” to center - door opening

      Answered by Push

  • QuestionIs this item 120 volts

    Asked by Anonymous.

    • Answer Hi, there! Thank you for sharing your question with us about the LG Washer (WM4000HBA). Yes, this unit operates on a standard 120‑volt connection, making it compatible with typical household outlets. For best performance, connect it to a dedicated 15‑ or 20‑amp circuit and ensure proper grounding during installation. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-black-steel/J7G564PZ34. If you’d like more guidance on electrical setup or installation requirements, please email us at lgdigitalcare@lg.sprinklrsupport.com. — Avril

      Answered by LG Digital Customer Care

  • QuestionWhat size pan do you use with this washing machine?

    Asked by Doug.

    • Answer Hello, Doug! Thank you for sharing your question with us about the LG Washer (WM4000HBA). A washer 30x30 inch or 30x32 inch drain pan with a maximum height of 2.5 inches works best. This size ensures proper coverage under the unit, allows clearance for installation, and provides effective protection against potential leaks or spills. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-black-steel/J7G564PZ34. If you’d like more guidance on installation or compatible accessories, please email us at lgdigitalcare@lg.sprinklrsupport.com, we’re here to help. — Avril

      Answered by LG Digital Customer Care

  • QuestionCan I use my old lg washer fill hoses with my new lg washer

    Asked by Frugal.

    • Answer Hi, Frugal! Thank you for sharing your question with us about the LG Washer (WM4000HBA). No, you should not reuse old fill hoses with the new unit. Older hoses can weaken over time, and using fresh stainless‑steel braided hoses helps ensure a secure connection and reduces the chance of leaks. Once installed, we recommend running a quick cycle to confirm both hose fittings stay dry and properly sealed. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-black-steel/J7G564PZ34. If you’d like help choosing the right hoses or need installation guidance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com for further support. — Avril

      Answered by LG Digital Customer Care

  • QuestionWhat dryer stacks with this?

    Asked by JonathanT.

    • Answer Any LG electric or gas dryer that shares the same 27" width as the Energy Star® Certified LG 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White, Model # WM4000HWA, can be stacked onto the washer using the compatible 27-inch LG stacking kit, the LG KSTK4, to secure the two units properly and prevent dangerous wobbling or vibrations during operation. Do not attempt to stack them without the manufacturer-approved hardware kit. The company site lists the Electric Dryer Option, Model # DLEX4000W, and the Gas Dryer Option, Model # DLGX4001W, as the matching dryers...^Ivan.

      Answered by LG Digital Customer Care

  • Questionhow much room needs to be left behind the washer for hoses, etc.

    Asked by brent.

    • Answer Hello, brent! Thank you for sharing your question with us about the LG Washer (WM4000HBA). For this model, you’ll need to leave at least 4 inches of clearance behind the unit. This space allows proper room for the water supply hoses, drain hose, and electrical connections, while also ensuring safe ventilation and easy access if maintenance is required. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-black-steel/J7G564PZ34. If you’d like the official installation instructions or diagrams, please email us at lgdigitalcare@lg.sprinklrsupport.com and we’ll provide the documentation. — Avril

      Answered by LG Digital Customer Care

  • QuestionExpense? Interior light?

    Asked by Boo2.

    • Answer Hello, Boo2! Thank you for sharing your question with us about the LG Washer (WM4000HWA). The current pricing indicated at Lowe’s is $929.99, and for the most up‑to‑date information we recommend reaching out directly to the retailer. You may contact Lowe's Customer service (1-800-445-6937). As for the design, this washer does not include a drum light. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-white/J7G564PZ86. If you’d like help reviewing installation or any other features on your unit, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. — Avril

      Answered by LG Digital Customer Care

  • QuestionWhat is the warranty on this product?

    Asked by Joe.

    • Answer I got 3 years. Think there was a 5 year option

      Answered by TREVENC

  • QuestionIs a lower drawer available for this washer

    Asked by Kathy.

    • Answer If you are asking whether there is a compatible LG Laundry Pedestal for the Energy Star® Certified LG 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel, Model # WM4000HBA, it is compatible with the LG 27" Laundry Pedestal Drawer, Model # WDP6B...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionIs this 120 or 240 volts

    Asked by Gary.

    • Answer The LG 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White, Model # WM4000HWA, like nearly all other standard standalone washing machines, regardless of brand or manufacturer, use standard 120V power. They generally require a dedicated 15-amp or 20-amp circuit...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat exactly is the steam feature design relative to the various wash cycle selections?

    Asked by MrClean.

    • Answer Please pardon us, but we are unclear about your inquiry, and we will need some clarification. If you are asking about which wash cycles on the Energy Star® Certified LG 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White Model # WM4000HWA, the Steam cycles are available on the washer has a Steam Option that can be added to the Normal, Heavy Duty, Bedding, Sanitary, Allergiene™, and Bright Whites™ cycles on the washer. The Steam option is automatically included in the Allergiene™ cycle and cannot be deselected...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this model come in stainless

    Asked by Anonymous.

    • Answer LG only offers the Energy Star® Certified LG 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel, Model # WM4000HBA, in Black Steel (B), or White (W)...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDies the door gasket have a drainage hole as the newer models do now to prevent water buildup and odor?

    Asked by Cheryl.

    • Answer The LG 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White, Model # WM4000HWA, has drain holes (often referred to as weep holes) located at the bottom of the rubber door gasket (bellows) near the 6 o'clock position that are designed to allow trapped water and condensation to drain back into the tub so it doesn't accumulate. Proper drainage, along with wiping the seal, helps keep the gasket fresh. The holes can easily become clogged with hair, lint, or fabric softener residue. If you notice water pooling, the weep holes may be blocked. Gently inspect the lower folds of the rubber seal and use a pipe cleaner or cotton swab to clear any debris out of the drain holes LG highly recommends wiping the gasket dry after every load and leaving the door slightly ajar when not in use to allow the seal to dry completely...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this washer run on electricity only? Or do I need to hook it up to propane or gas?

    Asked by TraciF.

    • Answer Yes

      Answered by RamaP

  • QuestionAre the doors reversible?

    Asked by Slick.

    • Answer Yes

      Answered by RamaP

  • QuestionWhat type of detergent do I have to use

    Asked by Detergent.

    • Answer Your choice

      Answered by RamaP

  • QuestionDoes this machine bring the drain hose?

    Asked by Anonymous.

    • Answer Yes

      Answered by RamaP