“How do you connect the LG washer and dryer to the LG ThinQ app? I’ve tried resetting the WiFi. I’ve followed the steps in Settings but the LG WiFi isn’t connecting to the app. Any suggestions?”

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• Contact the Geed Squad at Best Buy.

  Answered by Park 4 years ago

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• Please be advised this appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual. For further assistance, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. ^Daphane

  Answered by LG Digital Customer Care 4 years ago

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