“Having trouble operating the magic remote got to the turn it on and I went to English language and it said next and I hit the magic wheel and nothing happens. Can’t go any further than that so I’m stuck and step one.”
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Thank you for reaching us regarding LG Smart webOS TV. It sounds like you're having trouble setting up your LG OLED48C4PUA TV with the Magic Remote. Here are some simple steps to help fix the issue: 1. Check the batteries: Make sure the Magic Remote has fresh batteries and they are installed correctly. Weak batteries can cause the remote to not respond. 2. Re-register the remote: To re-register the Magic Remote, press and hold the Guide button until a message appears saying it's re-registered with the TV. 3. Clear line of sight: Ensure there are no objects blocking the TV’s infrared receiver. Point the remote directly at the TV when using it. 4. Restart the TV: Unplug the TV, wait a few minutes, then plug it back in and turn it on. This can fix software issues. 5. Check for interference: Make sure there are no Wi-Fi routers or other devices too close to the TV, as they can interfere with the remote's signal. 6. Use TV buttons: If possible, try using the buttons on the TV to navigate through the setup. This can help you see if the problem is with the remote or the TV. 7. Deregister and re-register: If the remote is still not working, press and hold the Home and Back buttons together for 5 seconds to deregister it. Then, press the OK button to re-register the remote with the TV. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-OLED48C4PUA.AUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
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