“Why does the screen go dark after a few minutes of no activity? I'm using it as a computer monitor and HATE this "feature".”
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it the feature to protect the screen Oleds are known to have burn in for example it can burn in a line if you leave you browser open everyday at the same screen the top line of the browser screen can burn in and still be visible when you close the browser . i had another Oled for several years as a PC monitor . it works well it hd the same issue you were having . its just a sacrifice you have to make using a OLED TV instead of a monitor . it took about 3 years for mine to show burn in it was on every day for hours upon hours . got a c4 to replace my original C1
Sorry, there was a problem. Please try again later.Thank you for all of the replies. I disabled all of the powersaver features and anything else I could find, but the problem persists, even during zoom calls where there is still some movement on the screen, just not enough. I have also talked with LG tech support, twice, and still no luck. This inconvenience clearly out ways any benefits this tv provides... for me. I'm sure in other cases, like gaming or actually just watching tv, it may not be a big deal, but I spend 8-12 hours a day working in front of it, so it IS a big deal to me. So, I will be returning the TV. I'm just disappointed that LG doesn't point that out clearly up front. Make the customer figure it out the hard way.
Sorry, there was a problem. Please try again later.Hello there, Rick. We understand your inquiry about your OLED48C4PUA going dark after a few minutes of no activity. This behavior is most likely due to the Energy Saving or AI Brightness feature automatically dimming the screen when it detects no motion. A quick troubleshooting step: Press the Settings button on your remote. Go to All Settings > Picture > Energy Saving, and set it to Off. (Optional) Under All Settings > General > Eco Mode, make sure any screen-off or sleep timers are disabled. LG TV - Troubleshooting A Dark or Dim Screen - https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-a-dark-or-dim-screen--20153267537855 If you’d like further assistance or to explore additional settings, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
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