“How do you get the option game optimizer to open under settings? It is not lit up for us to click on it.”
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It should just pop up when press the settings button when you have a connected console or Pc if its not check the updates on the tv its self. If that dont work out do a hard reset on the tv.
Sorry, there was a problem. Please try again later.Hello there, Packy. Thank you for sharing your experience with us. We understand your inquiry regarding how to access the Game Optimizer settings on your OLED48C5PUA. We understand that the OLED48C5PUA didn't meet your expectations when you found the menu option was not clickable in your settings. To help you get this feature running, we recommend ensuring that your gaming console or PC is connected to one of the HDMI ports and that the device is currently powered on and active. The Game Optimizer feature is specifically designed to enhance external gaming sources, so the option will often appear greyed out if the TV is currently on a built-in streaming app or an input without an active gaming signal. Once you have switched to the active HDMI input where your console is running, the menu should become available for you to select. We are committed to ensuring you enjoy the full 144Hz and VRR capabilities of your new OLED TV. https://www.bestbuy.com/product/lg-48-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKRW If you have any further questions about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
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