A:AnswerPlease contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
A:AnswerPlease contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
A:AnswerThe Water Plus option can be used to add extra water to the wash cycle, however, once the machine has reached its maximum water level, the water plus button will have no effect. The Water Plus option can only be selected or deselected while the cycle is running. Once the Water Plus option has been added to a cycle, it is saved as a default option for that cycle until you deselect it. ^Daphane
A:AnswerThe Water Plus option can be used to add extra water to the wash cycle, however, once the machine has reached its maximum water level, the water plus button will have no effect. The Water Plus option can only be selected or deselected while the cycle is running. Once the Water Plus option has been added to a cycle, it is saved as a default option for that cycle until you deselect it. ^Daphane
A:AnswerPlease accept my apologies for the delayed response. I certainly hope this issue has been resolved. Understandably this is disappointing. I am sorry you have not received support in resolving your issue. Please give us another opportunity to offer help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
A:AnswerWe are sorry to see you are having issues with your top load washing machine. The first thing you need to check is that no loose items such as coins or other objects are left in your drum. The next thing you can check is your hoses to ensure they are tightened in the back. The next would be to make sure your unit is level. If everything checks out, shoot us a message on Facebook https://www.facebook.com/LGUSA/ or on Twitter at @LGUSSupport or you can give our customer support a call at 800-243-0000. ^CP
A:AnswerPlease contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused ^Daphane
A:AnswerPlease contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused ^Daphane
A:AnswerThe ENERGY STAR® Qualified LG 5.0 cu. ft. Large Smart wi-fi Enabled Top Load Washer, Model # WT7200CV is a "Direct Drive Motor" that has a 10-Year Limited Warranty. ^CP
A:AnswerSome cycles do allow you to choose both your wash temperature and spin speed. These options may not be available for all cycles. If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
A:AnswerIt sounds like we'll need to walk through some troubleshooting for your Top Loader. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP
A:AnswerEach load setting had a minimum time depending on all of the options/settings. Water temp, spin speed, fabric softener, etc. Additionally, once you start the load it will begin to weigh the load and determine the time necessary to thoroughly wash your clothes/linens. For a normal cycle filled about 1/2 way including softener - you can expect just over an hour to wash and spin. Also, keep in mind the spin cycle is very effective - and in turn shortening the time your dryer will need to work.
A:AnswerYes Best Buy offers installation and delivery of your new washer. The removal of your old unit is about $20. You will need the new installation kits for the new washer and dryer which includes water supply and discharge lines and a power cord adapter for the specific power outlet that you have.
