So if just one part stops working can you replace just the washer if that stopped working or if it was the dryer that stopped and washer was still working just fine would you be able to just purchase a new Dryer ? Or would you have to purchase a new set ? null

Question

LG Digital Customer Care · Accepted Answer

Hi, Es. Thank you for reaching out to us. The LG WashTower model WKEX300HBA is designed as an integrated unit, meaning that the washer and dryer are built to work together as a single system. If one part stops working, it typically requires service or replacement as a combined unit rather than individually. For further assistance and to explore your options, please send us a private message on our social media platform via @LGUSSupport. Our team will be happy to help. ^Sam

Answered by LG Digital Customer Care 1 year ago

ZackD · Answer

you can disconnect the top from the bottom so I assume you could purchase either the washer or dryer separately but i would imagine you would need to get it directly from LG vs a retailer.

“So if just one part stops working can you replace just the washer if that stopped working or if it was the dryer that stopped and washer was still working just fine would you be able to just purchase a new Dryer ? Or would you have to purchase a new set ?”

1-2 of 2 Answers