We just purchased this washing machine and started our first load today. There is an awful high pitch noise while it runs. Almost like a dog whistle high. Is this normal? null

Question

jleonard78 · Accepted Answer

Mine does the same thing. LG agreed it sounded wrong and tried to fix it twice, but couldn't figure it out. Instead of trying further fixes or replacing it, they effecitvely said "it's normal, just deal."

Answered by jleonard78 6 years ago

Answer

I also hear this! Does anyone have an answer?

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Same 1000 dollar hunk of junk my spouse cant hear it adding to the frustration

Answer

Just bought this from Lowes and I have the same problem. This "dog whistle" noise sounds like its clawing at my brain--its terrible.

LG Digital Customer Care · Answer

Hi LAE. We regret to read about the issues you are experiencing with your new ENERGY STAR® Qualified LG 5.0 cu.ft. Smart Wi-Fi Enabled Top Load Washer with TurboWash3D™ Technology, Model # WT7300CV and sincerely apologize for any inconvenience. The most common causes for a washer making a high-pitched whine or squealing noise while running is usually worn motor bearings or if the hot and cold water valves are too tight, that can constrain water pressure in the pipes. As a result, the force of the water flowing out of the pipes into your washer when the valve opens can cause a high-pitch screech that might persist until the dryer fills with water. In some cases, it may be that the machine needs to be broken in and you may have to run a new washer through about five complete washing cycles to break it in. Until this time, the washer might squeak or squeal when it fills as well as when it transitions between each cycle. Although the sound might be irritating, it should only be a temporary annoyance and eventually will go away. If, however, your washing machine is squeaking and squealing when it fills and transitions after the break-in period, something is wrong with the appliance. Contact our Customer Support at (800) 243-0000 and have them assist you in making arrangements for a washing machine repair specialist to evaluate the washer and make repairs if necessary. You may also want to check the screen on the hot and cold water valves to make sure nothing is clogging them. Each water valve to your washing machine is fitted with a screen, which basically is a small filter that prevents debris in the water from getting into the washer. Clogged screens restrict the water flow to your washer and consequently taking longer for your washer to fill. When this happens, you might hear a high-pitched squeal from the water struggling to pass through a congested screen. This not simething typical of a new washer but you may want to check it all the same...^IFV

Answered by LG Digital Customer Care 6 years ago

“We just purchased this washing machine and started our first load today. There is an awful high pitch noise while it runs. Almost like a dog whistle high. Is this normal?”

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