“I hate our 5 year old Samsung HE machine. I can't get it balanced. Goes off balance several times per wash load then I have to remove clothes and carefully reload keeping weight evenly placed around basin. Is this machine better at staying balanced?”
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I had the same problem. Go to Samsung website. There was a recall on certain washers for this problem. Service came out and added some stabilizers to the drum and recommended washing heavy items like bedding on delicate. Also, mine has a lot of rust damage and they couldn’t help with that. In retrospect I would have taken the $150 option and bought a new washer. Good luck
Sorry, there was a problem. Please try again later.This machine begins by evaluating the load and distribution. It then slowly revolves to disperse the items more evenly. I sometimes make adjustments and move some items, but it is rarely necessary.
Sorry, there was a problem. Please try again later.Thanks for the quick reply. Samsung says it's VRT should keep the one I have balanced but it doesn't. I even spent $139 for someone from Sears to come in and look at it. The guy said he was unable to figure it out. Our home was built in 1973 and the washer is in the basement with a drain about 5 feet from the machine where it slopes down about 2 inches to the drain. I have used pieces of wood to attempt to level the thing and it seems it is. There is no flat surface on the top of the machine for me to use a level to absolutely know if it is actually level. Is the lid of this LG totally flat and are there four adjustable legs on it. Our Samsung only uses two front legs with none on the back. I hate to spend another $800 to find out it's no better than what we have.
Sorry, there was a problem. Please try again later.TurboWash3D™ technology creates a powerful water flow that causes clothing to rub against each other for a deep, thorough clean without beating and excessive vibration. 6Motion™ technology allows you to get your clothes clean, and experience a smarter way to wash with the innovative 6Motion technology. Each wash cycle combines up to 6 different wash motions to provide a revolutionary cleaning experience.The LG TrueBalance anti-vibration system is devised to reduce washer noise and vibration for smooth, quiet performance in any room of the house, even if it's on another floor. If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
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