“does this tv come with the magic remote?”

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  Answered by MarciaA 11 months ago

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• Hi there. Thank you for sharing your experience with us. We understand your situation regarding your LG 50UT7570PUB 4K UHD TV and your inquiry about the Magic Remote. Please know that this TV come with a standard Remote control and the compatible magic remote is the MR24GN Magic Remote Control in the accessories list. One troubleshooting step you might consider is verifying that the remote is properly paired with your TV—if you ever experience issues, checking the pairing process in your user manual and ensuring the remote control battery is correctly installed can help ensure optimal performance. https://www.lg.com/us/tv-home-theater-accessories/lg-mr24gn-magic-remote Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your patience and look forward to supporting you. —Renzo

  Answered by LG Digital Customer Care 11 months ago

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