“Is there tape to remove on the sides of both thr 43 and 50 inch LG tvs when you are installing ? And it's so sticky that I have to use a blow dryer to remove the tape????”
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I had no problem with residue on either of the two I bought from Best Buy.
Sorry, there was a problem. Please try again later.Hello there, Susie. We understand your inquiry and appreciate you reaching out about your 50UT7570PUB (and the 43-inch UT75 series) installation. LG ships these models with a protective adhesive film along the sides of the bezel to prevent scratches in transit, which can feel quite tacky when you peel it off. Troubleshooting tip: Before removing, warm the edge of the protective film with a hair dryer on the low heat setting, holding it about 6–8 inches away. The gentle heat softens the adhesive, allowing you to lift a corner more easily. Then, peel the film back slowly at a 45° angle—this reduces stress on the bezel and helps the film release cleanly. If any residue remains, wipe the area with a soft, lint-free cloth lightly dampened with isopropyl alcohol, then buff dry. https://www.bestbuy.com/site/lg-50-class-ut75-series-led-4k-uhd-smart-webos-tv-2024/6578195.p?skuId=6578195 If you need any further assistance or encounter any trouble, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore additional solutions. We appreciate your patience and look forward to helping you enjoy your new LG TV. —Renzo
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