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  • QuestionLg tv won’t turn on

    Asked by Mike.

    • Answer Is the TV's standby light turning on? This is the light that's on the lower edge of your TV (it's often red), and it's where you're supposed to aim the remote when you're watching the TV. You usually see it on when the TV is off (really standby), and you don't see it when the TV is on or is unplugged (really off). If you see it blinking, it indicates a problem, generally with power supply issues. If the LG - 55" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025), Model # OLED55B5PUA, is not turning on, possible causes are a faulty power supply, a faulty outlet, a dead remote control, a faulty power cable, or the socket it fits into. You can try performing a soft reset (unplugging for 60 seconds), checking the outlet, or using the physical power button on the TV. Other possible causes are a faulty internal board...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionIf we buy the TV and pay for delivery, will you pick up the old tv?

    Asked by justkim.

    • Answer You have to pay extra for them to take it away.

      Answered by Lucky