“Our remotes got mixed up and now our lg tv has sound but no picture. Do you know of Any easy fix?”
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Hi, Please do the reset https://www.lg.com/us/support/help-library/lg-tv-how-to-reset-my-lg-smart-tv-CT10000018-1441914092672, if not resolved, Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Vanessa
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