Questions & Answers
- Model:
- OLED55C5PUA
- |
- SKU:
- 10891478
Q: QuestionCan this TV be mounted on a televator in my RV that has the same size, older 4K LG TV ? As a GeekSquad member with the top rated, most expensive plan when I bought in 2 or 3 years ago, am I eligible for free installation if I drive my RV to a Best Buy ?
Asked by Bestbuyfan.
- A:Answer Regrettably, we are not familiar with the televator in your RV nor with what VESA Mount patterns it supports to determine if you can mount the LG 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED55C5PUA with it. What is the model number for your older 4K LG TV so we can check to see what VESA Mount Pattern is has. If it has the same 300 x 200 mm VESA Mount Pattern as this LG Model # OLED55C5PUA, you will be able to use your televator to mount it like you did with your older 4K LG TV...^Ivan.
Answered by LG Digital Customer Care

Q: QuestionDoes TV support / play 3D Movies with LG 3D Blue Ray Player? I hear 3D TV's not made any more but some new have some kind of Active feature.
Asked by Anonymous.
- A:Answer Hi, there! Thank you for sharing your question to us about the LG TV (OLED55C5PUA). No, the LG OLED55C5PUA does not support or play 3D movies, even if you connect a dedicated LG 3D Blu‑ray player. This model does not include the 3D‑capable panel or synchronization hardware required for 3D viewing. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-55-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTR8R. If you’d like help reviewing compatible equipment or want us to take a closer look, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com for further assistance. - Avril
Answered by LG Digital Customer Care
Q: QuestionIs there any swivel base that will work with the 55” LG 2025?
Asked by Greta.
- A:Answer Hello there, Greta! Thank you for sharing your question to us about the LG TV (OLED55C5PUA). At this time, there is no currently available swivel base designed to work specifically with the OLED55C5PUA model. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-55-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTR8R. If you’d like help exploring alternative setup options, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. - Avril
Answered by LG Digital Customer Care
Q: QuestionIs this TV compatible for screen sharing with Apple devices?
Asked by NomoreInsignias.
- A:Answer Yes
Answered by SHERRIM
Q: QuestionCan I stream from my device without Wi-Fi?
Asked by Anonymous.
- A:Answer Yes, you can use AirPlay, and wireless display/Miracast.
Answered by Kenan
Q: QuestionLg 55” Oled tv Reduce picture to normal size
Asked by Me.
- A:Answer Hi there! Thanks for reaching out about your LG TV (OLED55C5PUA). It’s great that you’re looking to get the picture back to its normal size, and this model offers several Aspect Ratio and Picture Size options that can help you restore the image to the correct format. You can adjust this by going to Settings → Picture → Aspect Ratio Settings, then selecting Original, 16:9, or Just Scan depending on your source. You can also explore more TV support information here: https://www.bestbuy.com/product/lg-55-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTR8R. If you’d like help walking through the steps or still see the picture zoomed in, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com for further assistance. - Avril
Answered by LG Digital Customer Care
Q: QuestionHow to reduce picture to normal size
Asked by Anonymous.
- A:Answer Hi there! Thanks for reaching out about your LG TV (OLED55C5PUA). It’s great that you’re looking to fine‑tune your picture settings, and we're glad to help guide you toward getting the screen back to the size you prefer. To reduce the picture size to normal on your LG OLED55C5PUA, set the aspect ratio to 16:9 or Original and ensure "Just Scan" is enabled. You can review the steps and options available for your model on our support page here: https://www.bestbuy.com/product/lg-55-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTR8R. If you’d like us to take a closer look or need additional assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. - Avril
Answered by LG Digital Customer Care
Q: Questioncan the remote be paired with my dish network remote?
Asked by Anonymous.
- A:Answer Yes
Answered by SHERRIM
Q: QuestionWhere or how do I find the owner's manual
Asked by PatriciaG.
- A:Answer The LG 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED55C5PUA, has a built-in User Guide. To access the user guide, select All Settings, then navigate to General > About This TV > User Guide. Alternatively, you can use the voice command "User Guide" with the included LG Magic Remote. For a copy of the owner's manual, you can find a PDF copy on the TV's support page on the company site that you can download and print out...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionAs part of the delivery service, can you pick up and dispose of my old hybrid TV?
Asked by AngieK.
- A:Answer Geek Squad from Best Buy not only set up the new tv, but also removed my old 42" tv.
Answered by SteveS
Q: QuestionDoes this have Bluetooth capability
Asked by Ppj.
This question was asked about the related product: LG - 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- A:Answer Hi there. Thank you for sharing your question with us. We understand your inquiry regarding the OLED55C5PUA TV. To answer your question directly, yes, this model certainly has Bluetooth capability. It comes fully equipped with built-in Bluetooth support (version 5.3) and is also Bluetooth Surround Ready, allowing you to easily connect your compatible wireless headphones, soundbars, or speakers. Your feedback is important, and we'd like to assist you further. https://www.bestbuy.com/product/lg-55-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTR8R If you have any further questions about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionIs this an ideal size for a master bedroom?
Asked by Marcus777.
This question was asked about the related product: LG - 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- A:Answer Hello there, Marcus. Thank you for sharing your question with us. We understand your inquiry regarding the OLED55C5PUA TV and whether it is an ideal size for a master bedroom. To answer your question directly, a 55-inch television is generally considered an excellent and very popular choice for a master bedroom. Based on the specifications, this model measures 48.1 inches wide and 27.7 inches tall without the stand, offering a beautifully immersive viewing experience without overwhelming the space. While the perfect size ultimately depends on your specific room dimensions and how far your viewing area is from the screen, this unit provides a wonderful balance for most bedroom setups. https://www.bestbuy.com/product/lg-55-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTR8R Your feedback is important, and we'd like to assist you further. If you have any further questions about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionHow is the sound quality, do we need to add a sound bar?
Asked by Anonymous.
- A:Answer Sound mounted on wall is ok but much better with sound bar
Answered by TinaW
Q: QuestionCan this TV be muted with an Amazon Fire remote?
Asked by BillG.
This question was asked about the related product: LG - 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- A:Answer Regrettably, the LG 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED55C5PUA, has not been tested with an Amazon Fire remote to determine if you can mute it. Your Amazon Fire remote is programmed to send IR or CEC commands to a television to control power, volume, and mute functions, acting as a single remote solution through the Equipment Control settings, so you may have to program it properly...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionThe only wire I need hidden is the power cord. Mounting instructions only provide for "wired behind wall." Is there a mounting option for just hiding the power could from the mounting point to the outlet near the floor?
Asked by Marcus.
This question was asked about the related product: LG - 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- A:Answer You can hide the power cord for the LG 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED55C5PUA, or any other LG TV or TV regardless of brand or manufacturer, inside a wall, but you cannot simply snake the standard, flexible power cord that comes with the TV inside the wall. Doing so violates building codes and causes fire hazards. To do it safely and legally, you must use a specialized in-wall power extension kit. It is against the National Electrical Code to connect a standard TV power cord or extension cord wiring through a hole or opening in a wall, inside a dropped ceiling, or under flooring, because these cords aren't rated for in-wall use, lacking protection against damage, heat, and pests, which the National Electrical Code (NEC) prohibits as a substitute for permanent wiring. Safe, code-compliant alternatives involve using specialized in-wall-rated power cords/kits (CL2/CL3 rated), installing a proper electrical box with permanent wiring, or running low-voltage cables...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionWhat is the cost of installation of theLG C5 55” TV and old tv removal
Asked by Chris.
- A:Answer $1445.98
Answered by DavisK
Q: QuestionDoes this have Roku?
Asked by Happy1960.
- A:Answer I don't know. Youtube Premium used most of the time
Answered by DavisK
Q: QuestionDoes this have a custom cross hair feature for gaming?
Asked by Mark.
- A:Answer I don't game. Not sure what is meant clearly about a custom cross hair, unless its that ghost-like teardrop shaped that I use to guide and navigate with to access Network broadcasts or Fire Stick shows like a pointer.
Answered by DavisK
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. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg;maxHeight=54;maxWidth=54;format=webp)




































