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Questions & Answers

Your price for this item is $1,199.99
The comparable value price is $1,999.99
Page Showing 21-40 of 46 questions
  • QuestionCorner to corner measurement

    Asked by Danm.

    • Answer Hi there, Danm. Thank you for sharing your inquiry with us regarding the LG 55-inch Class C5 Series OLED evo AI 4K UHD Smart webOS TV, Model OLED55C5PUA. We understand your inquiry about the corner-to-corner measurement of this unit. The corner-to-corner measurement you are asking for is the diagonal screen size of the television panel. We confirm that this unit has a diagonal screen measurement of 55.2 inches. This measurement refers to the viewable screen area, not including the outer bezel or frame of the TV. For your convenience when planning your setup, the overall dimensions of the TV without the stand are 48.1 inches (Width) x 27.7 inches (Height) x 1.8 inches (Depth). https://www.bestbuy.com/product/lg-55-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTR8R Your feedback is important, and we'd like to assist you further. If you have any further questions about the TV's dimensions, installation, or any of its advanced features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes a roku app come installed with this tv?

    Asked by Anonymous.

    • Answer Hi there. Thank you for your inquiry about the LG OLED evo AI 4K UHD Smart webOS TV Model OLED55C5PUA. We understand you are asking about the inclusion of a Roku app. This LG Smart TV runs on the webOS 25 operating system, which is a different smart platform than the Roku operating system. Therefore, the TV does not come with the full Roku app pre-installed because it utilizes its own smart platform. However, you can access a vast library of streaming services and applications through the LG Content Store on the TV, which includes popular services like Netflix, Max, Disney+, YouTube, and Prime Video, among many others. https://www.bestbuy.com/product/lg-55-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTR8R If you have any further questions about its features or accessing streaming services, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan a turn off timer be set?

    Asked by Anonymous.

    • Answer Yes

      Answered by NABILA

  • QuestionWill eat buy set it up at my house

    Asked by Anonymous.

    • Answer Best Buy offers installation services that you can add to your cart at checkout when you purchase the LG 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED55C5PUA. You can select Delivery + TV Setup & Mounting, 55” or Smaller which includes: • Delivery, unboxing and attaching the TV mount • Mounting the TV on a standard frame wall and concealing video cables • Configuring video devices • Connecting video devices to network and completing updates • Programming manufacturer or service provider remotes • Performing a system demo and customer education • Cleaning up and package removal. Or you can select Delivery + TV Setup, 55” or Smaller which includes: • Delivery, unboxing and attaching the TV base or pedestal • Placing the TV on your furniture and setting up video devices • Connecting video devices to your network and completing updates • Programming manufacturer or service provider remotes • Performing a system demo and customer education • Cleaning up and package removal...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCan I use roku and firestick on this tv?

    Asked by Ross.

    • Answer Hi, Ross. Yes, you can absolutely use both Roku and Firestick streaming devices with your LG OLED55C5PUA TV. This model features four HDMI 2.1 ports, which are fully compatible with external streaming devices like Roku and Fire TV Stick. Just plug your device into any HDMI port, select the corresponding input on your TV, and you’re good to go. If you need further assistance, please send us an email at [email protected]. We’re here to assist you. -Charles

      Answered by LG Digital Customer Care

  • QuestionDoes this model have an anti-glare screen?

    Asked by frances11.

    • Answer Looks like it does.

      Answered by Janet

  • QuestionCan this TV be mounted on the wall? Dimensions show the same depth with and without stand.

    Asked by BMoney.

    • Answer YES

      Answered by JamesW

  • QuestionDo I need a sound bar for normal tv watching or are the built in speakers sufficient if the tv is on a bookshelf?

    Asked by Kate.

    • Answer Speakers sufficient. They stopped stupidly facing speakers backwards into wall. I hardly use any volume, so quite loud

      Answered by Heather

  • QuestionIs there a stand available that will elevate the TV 8 to 12 inches?

    Asked by CaptainHal.

    • Answer YES

      Answered by JamesW

  • QuestionDoes Vix come wiith any LG models?

    Asked by Sissy.

    • Answer The ViX app is not preinstalled on LG TVs, but it is compatible with the webOS TV Platform (i.e. Operating System) that TVs like the LG 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED55C5PUA runs on, so it can be downloaded and installed on the TV through the LG Content Store (App Store) feature on the TV's home screen...^Ivan.

      Answered by LG Digital Customer Care

  • Questiondo you need cable with this tv

    Asked by Anonymous.

    • Answer No, it has an antenna input (same coax as cable) so if you have stations nearby you are in business. You will need an antenna, but I get by with a cheap rabbit ear. TV scans for local stations. Can use Blu-rays with a player.

      Answered by TimothyT

  • QuestionWhat size screws are needed to go in the back of the tv, to mount on existing wall mount?

    Asked by Tim.

    • Answer It uses m6 screws. The VESA spec calls out 12mm I believe, but that is after you account for the thickness of the mount and any spacers (ex. 25mm screw for 3mm thick wall mount bracket and 10mm spacer). That said, it can accommodate longer screws, but don't exceed 20mm into the television. They don't put the maximum screw depth in the manual for some reason, but if you want to know you can put a toothpick in there and stop as soon as you get any resistance and measure. Subtract a few mm, and that is the max length your screw can go after spacers, washers, etc.

      Answered by BenL

  • QuestionIs this wall mountable

    Asked by Anonymous.

    • Answer Yes. There are standard screw holes that will match any VESA-compliant bracket.

      Answered by ThomasM

  • QuestionCan I manually dim the brightness at night?

    Asked by Athena.

    • Answer Yes. It has a night mode or you can dim the brightness setting manually.

      Answered by ThomasM

  • QuestionWhat Apps are on this TV?

    Asked by Zipster257.

    • Answer Basically any apps you can think of as long as it’s not some random apps like Temu TikTok and such.

      Answered by TheDog7500

  • QuestionWhen the LG C5 TV's are turned off does the Bluetooth continue to emit its frequency signal OR does turning the TV off stop any frequency emission of Bluetooth until the TV is turned back on? Thank you.

    Asked by Wally1.

    • Answer Bluetooth technology works the same for any Bluetooth-enabled device, regardless of whether it is the LG 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025) Model # OLED55C5PUA, or another device, and it does not continue to transmit when a product is completely off. If a device is off, Bluetooth will also be off. However, if it is in standby mode, Bluetooth may still be active, allowing for low-power communication...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat apps can I download

    Asked by Anonymous.

    • Answer Any one you choose for the most part .

      Answered by JamesW

  • QuestionWhen Are the Best Sales Prices for this TV?

    Asked by Zipster257.

    • Answer The LG 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025) Model # OLED55C5PUA currently has a savings of $400 (Original price is $1,999.99). Please contact Best Buy's Support for inquires about if and when they will have other savings or promotions on the TV...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes the t.v come with a manufacturer's warranty?

    Asked by Dhani572.

    • Answer Hello there. Thank you for sharing your inquiry with us. We understand you're asking about the manufacturer's warranty for the LG 55" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), model OLED55C5PUA. Yes, this LG TV comes with a manufacturer's warranty. It includes a 1-Year Limited Warranty for both parts and labor. https://www.bestbuy.com/site/lg-55-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/6621828.p?skuId=6621828 Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan you please clarify of what type of things downloaded firmware and updates from LG would consist? Would they be necessary for basic operation of the TV? Also, how difficult is this TV to attach to the stand? Does it require tools or exactly what?

    Asked by Barney.

    • Answer Hello there, Barney. Thank you for sharing your experience with us regarding your LG OLED55C5PUA TV. We understand your inquiries about firmware updates and stand installation. Regarding firmware and updates from LG, these consist of improvements to the TV's operating system (webOS), bug fixes, performance enhancements, and sometimes new features for various functionalities like picture processing, audio, and smart TV apps. While your TV will function for basic viewing without every single update, installing them is highly recommended to ensure optimal performance, stability, and access to the latest improvements and security patches. They are generally not necessary for the TV's initial basic operation, but they are crucial for maintaining its best possible performance over time. As for attaching the TV to the stand, based on the Owner's manual page 4 to 6 for installation, it does require tools. Based on the owner's manual, you will typically need a "+" shaped screwdriver (manual or electric) for securing the screws that attach the stand to the TV. It is recommended to place the screen facing down on a cushioned table or flat surface to protect it from scratches during the process. The manual also advises having at least two people to move and install a large TV safely. For Firmware firmware update and manual for model OLED55C5PUA - https://www.lg.com/us/support/product/lg-OLED55C5PUA.AUS) Your feedback is important, and we'd like to assist you further if you have any other questions about your unit. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care