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Page Showing 21-40 of 217 questions
  • QuestionWhat is the actual width of the box? Bestbuy says 52.9 and LG says 55

    Asked by G.

    • Answer The width of the shipping carton for the LG CX 55 inch Class 4K Smart OLED TV w/ AI ThinQ® (54.6'' Diag), Model # OLED55CXPUA is 55.3" as listed on the LG site and the height should be 32.9"...^IFV

      Answered by LG Digital Customer Care

  • QuestionAny one suggest A favorite receiver for your oled cx55 I have a Yamaha 485 Magic remote turns on receiver but no sound I have to turn Yamaha remote off and on each time I turn the tv on Spoke to lg and Yamaha I want a compatible receiver

    Asked by Pat.

    • Answer I’m using a RX-V371 connected with HDMI through ARC with no problems.

      Answered by DonttrustLG

  • QuestionDoes this have an HDMI 2.1 port? It doesn't specify.

    Asked by WolfePackOG.

    • Answer Yes, all 4 of them are and go to 4k/120hz. Port 2 has eARC/ARC. Or you can go digital out. I haven't utilized eARC/ARC. The tv settings automatically takes away the ability to use tv speakers if it is set up to use eARC/ARC. I have Xbox one X (last version), Panasonic 820 4k player, Oppo Digital 93 (I know,old) and Apple 4k 32gb version connecting through Denon AVR x1600H. I play Call of Duty all the time and it looks great on the tv. 4k movies look awesome, My previous tv was Panasonic VT25 (plasma). I decided to upgrade to take advantage of 4K. I bought the 55" LG CX last month and really like it. I am not a fan of the controller, and the tv takes some tweaking .. my suggestions; turn off the following in Picture Options: True Motion, Real Cinema, Noise Reduction, MPEG Noise Reduction,Smooth Gradation, Motion Eye Care. ..i have Black Level set to Low. In Advance Controls: turn off Dynamic Contrast, Super Resolution set to Low,. Color Gamut is auto, Gamma. 2.2. White Balance change color Temperature to Warm 2,. I left alone Color Management System,. Turned off Peak Brightness (unless you are in a bright /sunny room). OLED light setting is cool, cuz it will increase and decrease Brightness of the whole screen without messing with the picture settings. I am not in a real bright room, so I usually have the OLED light set at 90. Using Apple 4 TV, it will Automatically go into HDR mode, I think the only change I have made with this mode is reducing the OLED. When I play a game using Xbox the setting will go into game mode. I changed the White Balance setting.. color Temperature to warm 2 and decreased the OLED light to 90. The TV has more picture settings than my plasma, so it took me 3-5 days to get full grasp how all the picture settings work together. Eventually I like to get it calibrated. RTing.com has recommended picture settings as well, I think most of mine matches their recommended settings.

      Answered by Drskyhawk

  • QuestionAre you able to stream PBS through this tv?

    Asked by SEAD.

    • Answer There is not a PBS app in the LG Content Store. PBS Video app is available free of charge for iOS, Android, Amazon Fire, Roku, Amazon Fire TV, Android TV, Samsung TV, and Apple TV. This TV has a webOS platform. Our webOS platform offers over 600 apps including streaming content and games - including over 180 free streaming channels via the LG Channels (on select models) app. For a complete listing of available apps, please visit: https://us.lgappstv.com/main/tvapp. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionIs it possible to change the Input name? I can't believe it's not an option, but I'm having a hard time locating anywhere in the settings where you can change the name. Ex: "HDMI 2" to "Apple TV."

    Asked by Ty13.

    • Answer The label can be changed. You first click on the inputs icon button on the remote control, just below the wheel. Then you go down to the bottom of the list that appears on the TV, on the right, and select “all inputs”. When “inputs” screen comes up, you select one of the active inputs on the left, then select “input label” on the right and you can change the label. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionIf I listen to a music channel with a static screen image should I be concerned about burn in? Is there a method to turn off the screen and still enjoy the music from a music channel?

    Asked by music.

    • Answer There is an automatic setting you can enable for screen savers to pop on and constantly change the static image so it reduces the chances of burn in.I wouldn't be to concerned about burn though Unless you accidentally leave a bright static image on the screen while your out for the day or over night.

      Answered by Chris

  • QuestionWhat is the maximum peak brightness level of this TV?

    Asked by Anonymous.

    • Answer The SDR Real Scene Peak Brightness 321 cd/m² and the HDR Real Scene Peak Brightness 685 cd/m². ^Daphane

      Answered by LG Digital Customer Care

  • QuestionDoes this product support Peacock Premium? Peacock says it requires LG WebOS 3.5 or above. thanks, Amy and Matt

    Asked by AmyMatt.

    • Answer LG's webOS 3.5 TV Platform is for our 2016 LG Smart TVs. The LG CX 55 inch Class 4K Smart OLED TV w/ AI ThinQ® (54.6'' Diag), Model # OLED55CXPUA is a 2020 model running on the latest LG webOS TV Platform (webOS 5.0) and the Peacock app is a compatible app that can be downloaded and installed on the TV from the LG Content Store (App Store)...^IFV

      Answered by LG Digital Customer Care

  • QuestionCan Show 3D ?

    Asked by PHIL.

    • Answer Nope sorry newer TVs don’t really do that anymore to my knowledge.

      Answered by MarkG

  • QuestionWhat is the expected lifespan of the CX?

    Asked by RAY35745.

    • Answer When LG first started manufacturing OLED TVs in 2013, their lifespan was some 36,000 hours. Technological development has extended that to 100,000 hours now which is equal to 30 years if a use watches an LG OLED for 10 hours a day. OLED TVs undergo a rigorous “two-track inspection procedure”. The first test takes place on the conveyer belt where each panel is examined for 15 minutes to identify potential color or general panel errors. The second check takes place after the TV has been packaged. A person unpacks every TV, which is done in part to get a feel for the customer’s experience. Each TVs is then tested for a period of 72 hours at normal room temperature. For new OLED models the period is extended to 168 hours. Random sampling tests are not allowed, so all OLED TVs should be under the same thorough inspection processes...^IFV

      Answered by LG Digital Customer Care

  • QuestionIs there a place for attaching anti-tip safety straps to this tv?

    Asked by Anonymous.

    • Answer The VESA Mount Bolt Holes in the back of the TV can be used with Anti-Tip Safety straps that have bolts that will fit into them. The type of screws that will fit into the bolt holes on the TV are M6 Phillips pan head screws...^IFV

      Answered by LG Digital Customer Care

  • QuestionDoes support freesync ? I need to know because i need to use freesync for ps5. And Gsync for graphic card . I want to support both freesync and Gsync.

    Asked by Hernanpro2020victory.

    • Answer It’s suppose to get an update to add freesync at some point. It also supports vrr which is essentially the same and the ps5 will support that, the xbox one x already does and it works well. Gsync is already on there and works as well

      Answered by Rudy

  • QuestionWhat is the diff between the oled55cxpua and the C1 series tv? thanx

    Asked by agetnt9.

    • Answer The difference from CX to C1 is that processor has been upgraded, the new webOS 6.0 with new user interface with the aim of being more intuitive and user friendly and newly redesigned Magic remote. Please see the link for a side by side comparison of both model, https://www.lg.com/us/compare?bizType=B2C. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionDo you have to register the TV with LG to get the 1 year LG warranty?

    Asked by Atom.

    • Answer It is not required. By registering your product, you create an account where you can manage your registered products and get helpful information. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionDoes this tv have blue light filter?

    Asked by Jess.

    • Answer No,unfortunately you’ll be safe from a distance unless you’re using it as a monitor then definitely get a blue filtered glasses that I got for my kids

      Answered by 4Malngrace

  • QuestionDoes this tv have HDMI CEC?

    Asked by Data.

    • Answer Yes it does! Hold the settings button on remote for a few seconds. Go to connection. Then select device connection settings. You will then see simplink which is LG's name for hdmi cec

      Answered by Gamer

  • QuestionCan the base be removed for top mounted brackets?

    Asked by Chris.

    • Answer Yes! I have mine mounted.

      Answered by Kevmoo

  • QuestionI can see here the add says it is 4k@120Hz but the HDMI ver is not located anywhere. Does this have HDMI 2.1?

    Asked by H0st.

    • Answer All the HDMI inputs on the CX are version 2.1 and HDMI 3 features e(ARC). ^Daphane

      Answered by LG Digital Customer Care

  • QuestionI would like to get a picture of the back of the tv so I can see if I can mount it on the stand that I have with my existing tv which hangs by the brackets in the back of the tv on a post that is bolted into the stand.

    Asked by Phil.

    • Answer The TV should be mounted using VESA Mounting interface pattern 300 x 200 (W x H). You can see photos of the back of the unit if you look through the images of the TV. ^Daphane

      Answered by LG Digital Customer Care

  • Questioncan you hook up a standard tv antenna to this lg-55cx oled unit.

    Asked by dogs.

    • Answer Yes, there is an RF Connection Input (Antenna/Cable) in the rear. ^Daphane

      Answered by LG Digital Customer Care