“I purchased an LG - 55" Class G4 Series OLED evo 4K UDH smart webOS TV (2024) on 11/24/2024. The system has stopped functioning properly. What may I do with this system. Is it still under a warranty?”
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Hello there. Thank you for sharing your experience with us regarding your OLED55G4SUB. We understand your inquiry and that the unit didn't meet your expectations in terms of its current performance. Regarding the warranty for the LG 55" Class G4 Series OLED evo 4K UHD smart webOS TV (2024), we are happy to share that this model features a Limited Warranty consisting of 1 Year for Parts and Labor, along with a 5 Year Panel warranty. Since your purchase was on 11/24/2024, your unit is currently covered under this manufacturer's warranty. To assist with the system performance, we suggest checking the power cord by unplugging it from both the wall outlet and the back of the TV, inspecting the pins for any physical damage, and then securely reconnecting it to ensure the TV receives a stable and consistent power flow. We would like to assist you further and handle this via private message to ensure your TV is back to working perfectly. LG TV - Troubleshooting TV Intermittently Powers On/Off - https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-tv-intermittently-powers-onoff--1427121212479 Please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
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