“I have an Xbox one x and its saying my tv is not 4k nor is it HDR 10 compatible but the specs say otherwise is there a setting I need to change or do I need a better HDMI cable?”
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Let's try the following: Go to All Settings > General > HDMI ULTRA HD Deep Color and set the desired port to On. Select Restart when the message prompts to restart the TV. In the Xbox settings, Select Display &Sound, then Video Output, then Advanced video settings, the select Allow HDR. (If you have not enabled Deep Color on the TV first, Allow HDR will be greyed out and will not allow you to select it). If this does not resolve the issue, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Sorry, there was a problem. Please try again later.I just plugged my XBOX 1 in with HDMI cable the tv found it
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