“I love this TV, I’ve been using it for about 4 days now and the sound randomly goes out, then I can rewind (on YouTube TV) and hear it. I’m having to do this more the longer I have it. Any suggestions? No idea how to currently exchange it with COVID.”
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I'm guessing that this is a YouTubeTV issue. I have had no issues using HULU, Netflix or ChannelPLus. I do not have YouTubeTV. I would recommend testing the audio on some other platforms besides YouTube. I completely understand the idea of now wanting to figure out returns during the time of Cornonavirus. Good Luck!
Sorry, there was a problem. Please try again later.We regret to read about the issues that you are experiencing with your LG 55 inch Class 4K Smart UHD TV w/AI ThinQ® (54.6'' Diag), Model # 55UM7300PUA and sincerely apologize. Best Buy's policy on returns/exchanges has not changed and should be outlined on the back of your receipt for the TV. You will need to contact their Customer Service to inquire about how you can exchange it during these trying times. Please stay safe and healthy!...^IFV
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