“The temperature in my oven does not come up to the set temperature. Tried to check self-cleaning feature but I get a lock error and then shuts off. The oven is just a year and a few months old.”
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Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000 to verify. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
Sorry, there was a problem. Please try again later.I hate to tell you but, LG is very strict on their warranty. Fixing the appliance after the warranty has lapsed is a losing proposition. We had an accident and broke the cook top a month after it was delivered. Not covered by warranty of course, but replacing it will cost as much as half the price of the original unit. Oh, and if you try and contact BestBuy for service they will put you in a Que for LG, who will tell you your warranty is lapsed. You may have some luck with a LG authorized service center if they can just replace a sensor or re-flash the memory. Good Luck.
Sorry, there was a problem. Please try again later.she's probably in convection mode where the oven adjusts the temperature to allow for convection heating.
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