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Hello there, Marc. Thank you for sharing your question with us. We understand your inquiry regarding the services provided for your LDGL6924S. To answer your question directly, the inclusion of installation and haul-away services is handled directly by the retailer from whom you purchase the appliance. In this case, since the inquiry is related to Best Buy, we suggest reaching out to their support team or visiting a local branch to confirm their current service offerings. They will be able to provide you with specific information regarding their delivery, professional installation, and removal options for your old unit to ensure your new LG range is set up correctly in your home. https://www.bestbuy.com/product/lg-6-9-cu-ft-freestanding-double-oven-gas-true-convection-smart-range-with-easyclean-and-air-fry-stainless-steel/J7G56587HY If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
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