“I've had the LG OLED 65 TV for 18 months, I now have a vertical line that is going through the right side of my TV screen. We have tried the pixel fix and re-attached the HDMI cables. Anything else I try before contacting supporting. Hope its not a sign”
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Thank you for raising your concern regarding LG Smart webOS (OLED65B3PUA) model. It seems that you have already tried the pixel refresher and re-attached the HDMI cables to fix the vertical line on your LG OLED 65 TV. Before contacting support, you can also try running the pixel refresher multiple times to see if it resolves the issue. If the problem persists, it may be a sign of a defective panel, and you should consider contacting LG support for further assistance. We would be pleased to look into this, but we must switch to a platform that allows for back and forth conversation. Kindly send us a private message on facebook or twitter at @LGUSSupport. ^Cris
Sorry, there was a problem. Please try again later.Did you figure this out? If you are a total tech member you can use geek squad or I think they have extended return window - good luck!
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