The picture quality is not a crisp and clear when watching TV through my cable provider, Comcast/Xfinity. Have others experienced the same problem? I had a far better picture quality with my 11 year old Panasonic Plasma TV. null

Question

Peggy · Accepted Answer

Have you gone into the settings menu and turned on A1? It will set the controls for the best picture in your environment. It’s fantastic!!

UnhappyCamper · Answer

To help improve your picture quality you should check with Comcast / Xffinity to confirm you have their latest 4K cable box. Then invest in an ultra high speed HDMI cable.

Lastly, check the settings on your TV to ensure it is set to 4K:
Setting > General > Devices > HDMI Settings > HDMI Deep Color > 4K

JimWallace · Answer

Having a hi-speed HDMI cable will also help and be sure your setting is for 4K which can be found in Settings > General > Devices > HDMI Settings > HDMI Deep Color > 4K

That will drastically improve your reception issues if you have the Comcast / Xfinity 4K cable box.

LG Digital Customer Care · Answer

Hi, Has this problem existed ever since the TV was installed, or only recently? You can contact Comcast/Xfinity to send a service technician ti inspect the connections and the set-top box. ^James.

“The picture quality is not a crisp and clear when watching TV through my cable provider, Comcast/Xfinity. Have others experienced the same problem? I had a far better picture quality with my 11 year old Panasonic Plasma TV.”

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