“Is anyone having trouble with closed captioning? One reviewer did.”
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Thank you for reaching us regarding LG Smart webOS TV. If you're having trouble with closed captioning on your LG OLED65C4PUA, try these simple troubleshooting steps: 1. Check Closed Caption Settings: • Press the settings button on your remote. • Go to All Settings > General > Accessibility > Closed Caption. • Make sure the closed captions are set to ON. 2. Check Input Source: • Ensure the source you're using supports closed captions. Some streaming services or broadcast channels may not offer them. 3. Reset the TV: • Unplug the TV for a few minutes and then plug it back in. This can help fix temporary issues with closed captioning. 4. App-Specific Issues: • If you're using a streaming app (like YouTube TV), try uninstalling and reinstalling the app. This may resolve any app-related captioning problems. 5. Additional Considerations: • Check if your TV's firmware is updated, as updates can fix bugs related to closed captioning. • Keep in mind that some broadcasters may not provide closed captions, which can affect their availability even if the setting is turned on. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-OLED65C4PUA.AUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
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