A:AnswerThe LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, is not a dual voltage TV or what is now referred to as a "free voltage" TV.
It has a power requirement of 120 V, 50~60 Hz. But it also has a built-in ATSC and QAM tuner, neither of which are compatible with the TV Broadcast systems used in Europe. While DVB-T is the standard used in many European countries, such as Italy, Ireland, and the UK, not all European countries use DVB-T for terrestrial TV broadcasts, and there are variations in the systems used. Some countries have adopted different standards, such as ATSC in North America and ISDB in Japan, which do not use DVB-T...^Ivan.
A:AnswerThe Spectrum TV app is not preinstalled on the LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, but it is compatible with the LG webOS 25 TV Platform that the TV runs on, so it can be downloaded and installed on the TV through the LG Content Store (App Store) feature on the TV's home screen...^Ivan.
A:AnswerThank you for pointing that out, Sam!
Dolby Vision® is still supported on the 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA and after removing DTS audio support in the past and reintroducing it with its 2023 models, LG is once again dropping DTS support from its 2025 TVs, including the LG G5 OLED TV. This means that these TVs no longer support the DTS:X format.
For our 2023 and 2024 TVs, DTS support included both DTS:X (in DTS-HD MA) decoding for internal speakers and DTS passthrough via HDMI. However, there was no support for DTS:X IMAX Enhanced (DTS:X Profile 2), which prevented Disney+ from delivering DTS:X audio.
With the removal of DTS audio support, LG's 2025 TVs will once again support only Dolby audio formats. However, Google recently demonstrated Eclipsa Audio running on an LG TV...^Ivan.
A:AnswerHello there. Thank you for sharing your experience with us. We understand your inquiry regarding the OLED65C5PUA 65″ Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025). You asked if this model features HDMI 2.1 ports. Yes, the OLED65C5PUA is equipped with four HDMI 2.1 inputs, allowing you to connect multiple high-bandwidth devices—such as next-gen gaming consoles, 4K/120Hz PCs, or ARC/eARC soundbars—while taking full advantage of gaming features like 4K at 120 Hz, ALLM, VRR, and G-Sync/FreeSync support.
As a first troubleshooting step, if you’re experiencing issues with HDMI connectivity (for instance, no signal or intermittent video), please ensure you’re using a Premium High Speed or Ultra High Speed HDMI cable rated for 48 Gbps. Disconnect the HDMI cable, power off both TV and source device, reconnect the cable firmly into the HDMI 2.1 port (labeled “HDMI 1 (eARC/ARC)” or “HDMI 2/3/4 (4K@120Hz)”), then power both devices back on. Navigate to Settings → All Settings → General → Additional Settings → External Device Manager → Device Connection Manager, and make sure the HDMI ultra-high speed mode is enabled for 4K120 content.
https://www.bestbuy.com/site/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/6621824.p?skuId=6621824
If your HDMI device still doesn’t appear correctly—such as missing 4K/120Hz resolution or no audio via eARC—please send us a private message on Social Media @LGUSSupport. Our team will be happy to guide you through additional troubleshooting or schedule a service check if necessary. We appreciate your patience and are committed to helping you get the best performance from your OLED65C5PUA. —Renzo
A:AnswerHi there, Beth. Thank you for sharing your question with us regarding your OLED65C5PUA. We understand your inquiry regarding the Always Ready mode and the functionality of the picture gallery. This feature is designed to enhance your living space with beautiful visuals, and we want to ensure it is working perfectly for you. To assist with this, we suggest verifying that the Always Ready feature is fully enabled by navigating to the Settings menu on your TV, selecting General, then Always Ready, and ensuring the toggle is switched to the "On" position so the gallery can activate correctly.
https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6
If you have further questions, please contact us on [email protected], and our team will be more than happy to assist you directly. —Renzo
A:AnswerHi there. Thank you for sharing your question with us. We understand your inquiry regarding the electrical requirements for the OLED65C5PUA. To answer your question directly based on the official LG technical specifications, this model is designed to operate on a power supply of AC 120V at 50/60Hz. It is important to ensure that the unit is connected to a properly grounded outlet that matches these specific voltage requirements to maintain optimal performance and safety for your 4K OLED TV.
https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6
If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
A:AnswerAfter discounts, it was $150 to install both TV and sound bar. Well worth it I believe they did a nice job and consulting me throughout the process as to where I wanted the TV and what they have recommendations were.
A:AnswerWhat connectivity do the Sonos products in question have?
Regardless of brand or manufacturer, external audio devices can be paired with the LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, via Bluetooth, connected to the TV's HDMI eARC (HDMI 2) port if they have an HDMI ARC or HDMI eARC port, or connected to the TV's Optical Digital Audio Output...^Ivan.
A:AnswerHello there, Kelly. Thank you for reaching out to us with your questions about your LG C5 65-inch Class 4K OLED TV, model OLED65C5PUA. We understand your inquiry regarding the connectivity of your Spectrum cable box and how to access the extensive list of free channels available through our webOS platform.
We are happy to confirm that you can certainly connect your Spectrum box to this television. This model is equipped with four HDMI inputs, all of which support high-definition signals, allowing you to easily integrate your cable service and enjoy your favorite programming with the incredible clarity and contrast of our OLED technology. We understand that having all your entertainment sources connected seamlessly is essential for a great home theater experience.
Regarding the free channels, your TV features LG Channels, which provides access to over 350 free streaming channels across various categories such as news, sports, movies, and comedy. To see the full list of these channels, you can simply navigate to the "LG Channels" app found on your webOS home screen or press the "Guide" or "Channel List" button on your Magic Remote while the LG Channels app is active. This will provide you with a comprehensive on-screen guide where you can browse all available content.
https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6
If you have any further questions about its features or need assistance setting up your external devices, please contact us on [email protected], and our team will be more than happy to assist you further. —Renzo
A:AnswerYes. I'm doing so, and it works great. I actually chose this tv because it also had a number of USB ports. Very helpful if you are plugging in a lot of items.
A:AnswerTo issue voice commands on the LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, you have to press and hold the AI Voice Recognition (the Microphone function) for voice commands and searches, then issue the voice commands while pressing and holding it...^Ivan.
A:AnswerRegrettably, we cannot share CAD drawings showing the VESA mount holes on the back of the 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, or a way to share them publicly.
If you need the measurements for how far from the sides and the top and bottom of the TV's panels they are, we would be more than happy to provide you those measurements...^Ivan.
. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg)
