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  • QuestionDoes this TV have an optical output for audio?

    Asked by Anonymous.

    • Answer AS with all other current TVs, regardless of brand or manufacturer, the LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, has an Optical Digital Audio Output, which is still the most common way to connect external audio devices to a TV...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat is the country of origin?

    Asked by Anonymous.

    • Answer Country of Origin for the LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, is listed as Mexico in its specifications on the company site...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCan you attach a Roku Stick device to the tv

    Asked by Red.

    • Answer Yes. I'm doing so, and it works great. I actually chose this tv because it also had a number of USB ports. Very helpful if you are plugging in a lot of items.

      Answered by GarrickD

  • QuestionWhere are the hdmi inputs located?

    Asked by Lanski.

    • Answer The HDMI inputs for the LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025) Model # OLED65C5PUA, are located on the back of the TV, specifically on the left-hand side panel when facing the screen from the front. They are arranged to face sideways for easier access, accommodating four HDMI 2.1 ports. If you click on the fourth thumbnail image from the top, with +21 on it, that is to the right of the main image, you can use the navigation arrows to scroll to the 15th thumbnail image to the right that shows the HDMI inputs on the TV...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this TV have the ATSC 3.0 tuner for NextGen TV

    Asked by ScottF.

    • Answer LG was one of the very first companies to bring ATSC 3.0 tuners to its TVs back in 2020, and it's one of the first to drop it. LG confirmed in Sept, 2023 that its 2024 OLED TVs won't include next-generation ("NEXGEN") ATSC 3.0 4K tuners, and the decision also meant that 2025 LG TVs would not include ATSC 3.0 support, as the company has suspended the inclusion of this technology in its lineup for the U.S. market...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionIs this TV functioning also in Europe (220 V compatible? Thanks

    Asked by Ben.

    • Answer The LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, is not a dual voltage TV or what is now referred to as a "free voltage" TV. It has a power requirement of 120 V, 50~60 Hz. But it also has a built-in ATSC and QAM tuner, neither of which are compatible with the TV Broadcast systems used in Europe. While DVB-T is the standard used in many European countries, such as Italy, Ireland, and the UK, not all European countries use DVB-T for terrestrial TV broadcasts, and there are variations in the systems used. Some countries have adopted different standards, such as ATSC in North America and ISDB in Japan, which do not use DVB-T...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this model support spectrum streaming and is the app installed

    Asked by Doc8.

    • Answer The Spectrum TV app is not preinstalled on the LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, but it is compatible with the LG webOS 25 TV Platform that the TV runs on, so it can be downloaded and installed on the TV through the LG Content Store (App Store) feature on the TV's home screen...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhy are reviews allowed to contain false information? Two of the reviews state this TV no longer has Dolby Vision and gave the TV a decreased rating when this is not true. This TV no longer has DTS passthrough but it still has Dolby Vision.

    Asked by Sam.

    • Answer Thank you for pointing that out, Sam! Dolby Vision® is still supported on the 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA and after removing DTS audio support in the past and reintroducing it with its 2023 models, LG is once again dropping DTS support from its 2025 TVs, including the LG G5 OLED TV. This means that these TVs no longer support the DTS:X format. For our 2023 and 2024 TVs, DTS support included both DTS:X (in DTS-HD MA) decoding for internal speakers and DTS passthrough via HDMI. However, there was no support for DTS:X IMAX Enhanced (DTS:X Profile 2), which prevented Disney+ from delivering DTS:X audio. With the removal of DTS audio support, LG's 2025 TVs will once again support only Dolby audio formats. However, Google recently demonstrated Eclipsa Audio running on an LG TV...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this model have HDMI 2.1?

    Asked by tbow.

    • Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the OLED65C5PUA 65″ Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025). You asked if this model features HDMI 2.1 ports. Yes, the OLED65C5PUA is equipped with four HDMI 2.1 inputs, allowing you to connect multiple high-bandwidth devices—such as next-gen gaming consoles, 4K/120Hz PCs, or ARC/eARC soundbars—while taking full advantage of gaming features like 4K at 120 Hz, ALLM, VRR, and G-Sync/FreeSync support. As a first troubleshooting step, if you’re experiencing issues with HDMI connectivity (for instance, no signal or intermittent video), please ensure you’re using a Premium High Speed or Ultra High Speed HDMI cable rated for 48 Gbps. Disconnect the HDMI cable, power off both TV and source device, reconnect the cable firmly into the HDMI 2.1 port (labeled “HDMI 1 (eARC/ARC)” or “HDMI 2/3/4 (4K@120Hz)”), then power both devices back on. Navigate to Settings → All Settings → General → Additional Settings → External Device Manager → Device Connection Manager, and make sure the HDMI ultra-high speed mode is enabled for 4K120 content. https://www.bestbuy.com/site/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/6621824.p?skuId=6621824 If your HDMI device still doesn’t appear correctly—such as missing 4K/120Hz resolution or no audio via eARC—please send us a private message on Social Media @LGUSSupport. Our team will be happy to guide you through additional troubleshooting or schedule a service check if necessary. We appreciate your patience and are committed to helping you get the best performance from your OLED65C5PUA. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat operating system does this tv use

    Asked by Kev.

    • Answer The LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, and all 2025 LG TVs regardless of type run on LG's 2025 webOS 25 TV Platform (Operating System) as indicated in the header...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this television have sun glare specifications?

    Asked by Smoothblk914.

    • Answer If what you are referring to as "sun glare specifications" is whether the LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, has an anti-reflective coating, it does. It is part of the LG OLED C5 series and all screen sizes in the series feature an advanced, glossy anti-reflective coating, which is highly effective at reducing the intensity of indirect room glare and is certified as Bright Room Ready. However, it does not have an ultra-matte, matte-finish screen, and because the panel retains a slightly glossy finish, direct reflections from windows or lamps opposite the screen can still be visible...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat is the warranty on this tv?

    Asked by Lisa.

    • Answer Hi, Lisa. Thanks for reaching out about the LG TV (OLED65C5PUA) model. We’re glad to help you check on the coverage for this model. This unit comes with a 1 Year Limited Warranty for Parts and Labor, starting from the date of your product purchase or delivery. This warranty covers repairs and parts needed due to manufacturing defects during that period. For more information about the product, visit https://www.lg.com/us/support/product/lg-OLED65C5PUA.AUS. If you’d like help with registration or have questions about coverage, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy

      Answered by LG Digital Customer Care

  • QuestionIs this TV WISA ready?

    Asked by Ben.

    • Answer Hi, Ben! Thank you for sharing your question to us about the LG TV (OLED65C5PUA). Yes, the OLED65C5PUA is WiSA Ready, which means it can connect with compatible WiSA wireless speaker systems for a streamlined audio setup. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6. If you’d like help reviewing your audio options or anything else on your TV, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. — Avril

      Answered by LG Digital Customer Care

  • QuestionDoes this have 4 2.1 HDMI ports or just two(I know it has 4 total)?

    Asked by Anonymous.

    • Answer All four of the HDMI ports on this LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, are HDMI 2.1 ports and HDMI 2 is an HDMI eARC port...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this do true 4K console gaming such as XBOX

    Asked by Jimm.

    • Answer Hello, Jimm! Thank you for sharing your question to us about the LG TV (OLED65C5PUA). This TV supports true 4K gaming on consoles like Xbox Series X and PlayStation 5, offering native 4K at 120Hz through its HDMI 2.1 ports, VRR with NVIDIA G‑SYNC and AMD Free Sync Premium, Auto Low Latency Mode for responsive gameplay, and Dolby Vision Gaming up to 4K/120Hz on Xbox. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6. If you’d like help optimizing your gaming settings or reviewing HDMI setup tips, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com and we’ll be glad to assist. — Avril

      Answered by LG Digital Customer Care

  • QuestionWhat are the outside carton dimensions?

    Asked by DB.

    • Answer The W x H x D dimensions for this LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, can be found in the specifications on this page under Box Dimension...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionI purchased the tv on Wednesday June 17 do I qualify?

    Asked by Tom.

    • Answer What is it you are inquiring about, whether you qualify for if you purchased the LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA on Wednesday, June 17?...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this TV come with the screws for mounting to the wall mount. If not what screw kit will work.

    Asked by Bobo.

    • Answer Unless a wall mount is supplied with a TV, as it is with the LG G5 series TVs that are specifically designed for wall mounting, mounting screws are not supplied with TVs. They are supplied with the mounting bracket. The LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, is a VESA-Compliant display with a 300 x 200 mm VESA Mount Pattern, so any VESA-compliant Wall Mount, regardless of type, brand, or manufacturer that supports the TV's VESA Mount Pattern, can be used to mount the TV, as guaranteed by VESA compliance. A VESA-compliant wall mount will come with two or three sets of VESA mount screws of varying length with spacers that you can use should the screws be too long. If you already have an existing wall mount, check to see what VESA Mount pattern it supports. If you need to buy the screws separately, the metric width for the screws is M6 (i.e. 6 mm). The length is not given because that depends on how thick your wall mount is, which is why wall mount manufacturers give you 2-3 sets of screws with varying lengths & spacers...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionMy prior question was related to being able to attach the "older accessory" which uses RCA connectors to the LG C5. The accessory that uses this connection is a combination CD Recorder/Player. The connectors are Yellow White and Red. Is there an adaptor?

    Asked by gem.

    • Answer The LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, has an Optical Digital Audio Output on the back that only outputs audio. To connect it to an external receiver that has the older RCA Stereo barrel ports (Red/White), you would need to purchase a DAC (Digital Analog Converter), which can be connected to the Optical Digital Audio Output on the back of the TV, and has the older stereo RCA Red/White Barrel ports at the other end. The Yellow RCA barrel port is for video signals. For your CD Recorder/Player, you only need the Red/White stereo RCA barrel ports, but if your CD Recorder/Player only has audio outputs, the DAC will not work since it only works for connecting the Optical Digital Audio Output on the TV to Audio Inputs on external devices like an external receiver, Soundbar, or Home Theater System...^Ivan.

      Answered by LG Digital Customer Care

  • Questionwhen building the tv into a wall how much air gap should be around the tv on the sides and behind it

    Asked by doug.

    • Answer Proper heat ventilation is critical for the 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, or any LG OLED TV, is critical. Enclosing the TV in a tightly fit wooden or masonry alcove without airflow can cause the television to overheat, voiding the warranty and reducing the lifespan of the display. You must leave a minimum of 4 inches of clearance around all sides and the back of the TV. Avoid completely encasing the TV in a tight, sealed wooden or drywall box...^Ivan.

      Answered by LG Digital Customer Care