“I observe that for the 2 hdmi 2.1 ports at the rear of the tv that there is metal protruding in the access spots. I cannot connect a regular hdmi cord. I assume that I will need to purchase a hdmi 2.1 cord?”
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You do not need a special cord for 2.1 HDMI ports. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. ^Daphane
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