Questions & Answers

Name: LG - 65" Class NanoCell 99 Series LED 8K UHD Smart webOS TV
Brand: LG
SKU: 6408029
Price: 2659.99 USD
Rating: 4.9 (20 reviews)

LG - 65" Class NanoCell 99 Series LED 8K UHD Smart webOS TV

Model:: 65NANO99UNA; |
SKU:: 6408029

User rating, 4.9 out of 5 stars with 20 reviews.

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QuestionCan you speak to the tv via alexa or google without the remote
Asked 5 years ago by Mikey.
- Answer No, the artificial intelligence is built in to the Magic Remote. You will need to press the microphone button on the remote to activate the feature. ^Daphane
  Answered 5 years ago by LG Digital Customer Care
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QuestionCan I view photos taken with my Samsung Note 20 Ultra smart phone that includes a 108 MP camera on this TV screen at the TV's 8K resolution? How do I connect the two?
Asked 5 years ago by Fire.
- Answer What is the resolution for the pictures taken from your smartphone? The LG NanoCell 99 Series 2020 65 inch Class with Gallery Design 8K Smart UHD NanoCell TV w/ AI ThinQ® (64.5'' Diag), Model # 65NANO99UNA has a native resolution of 7,680 x 4,320 (i.e 8K Ultra HD). It features an AI 8K Resolution Upscaler so when presented with video content with lower resolutions, it will upscale them to or as close to its native resolution as it can based on how much information the lower resolution has. However, the supported Photo files are JPEG format with a jepg, jpg and jpe file formats with a minimum resolution of 64 x 64 a maximum (Normal type) of 15360 (W) x 8640 (H) and (Progressive Type) of 1920 (W) x 1440 (H), PNG formats with png file formats with a minimum resolution of 64 x 64, and a maximum resolution of 5760 (W) x 5760 (H), and BPM formats with a bmp file format with a minimum resolution of 64 x 64 ans a Maximum resolution of 1920 (W) x 1080 (H)...^IFV
  Answered 5 years ago by LG Digital Customer Care
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Questionwhen I choose delivery option for my home, do you have a haul away service for my old tv?
Asked 5 years ago by Gee.
- Answer Best Buy will haul away a TV from your home for $24.99 when the LG NanoCell 99 Series 2020 65 inch Class with Gallery Design 8K Smart UHD NanoCell TV w/ AI ThinQ® (64.5'' Diag), Model # 65NANO99UNA is delivered by Geek Squad® or Best Buy Home Delivery. Then they will make sure it is properly and safely recycled. Additional charges may apply to Haul-Away service for projection or tube TVs. If you order any TV with Store Pickup, or if you purchase a TV 51" class or smaller without Installation service, you will need to call us at 1-800-433-5778 and order stand-alone Haul-Away service for $99. CRT/rear-projection TVs may require extra fees. When purchasing a TV 51" class or larger at BestBuy.com, if you choose Delivery service during checkout, you will be asked if you want Haul-Away service...^IFV
  Answered 5 years ago by LG Digital Customer Care
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QuestionWhen will lg come out with an 55" 8k tv?
Asked 5 years ago by preorder.
- Answer Regrettably, LG did not make any announcements at CES2020,(which ran from Jan 7 to Jan 11, 2020) about any plans of offering an 8K TV in a 55" screen...^IFV
  Answered 5 years ago by LG Digital Customer Care
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Questionhow many inches from the edge of the tv, are each leg for this tv. can the legs be placed more center?
Asked 5 years ago by preorder.
- Answer The stand legs on the LG NanoCell 99 Series 2020 65 inch Class with Gallery Design 8K Smart UHD NanoCell TV w/ AI ThinQ® (64.5'' Diag), Model # 65NANO99UNA are 51.8" apart and the TV has a side-to-side width of 57.2" so that means each stand leg will be 2.7" from the sides. The positioning of the stand legs is fixed and cannot be adjusted...^IFV
  Answered 5 years ago by LG Digital Customer Care
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QuestionWhat happened to the Oled Screen Saver option under picture options? This disappeared after the last update. it had an option to do a pixel refresher, which is gone too. also, under deep color it now gives option of 4k,8k etc. why did all this happen?
Asked 4 years ago by preorder.
- Answer Please reach out to our technical support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
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QuestionHow do you know you are truly getting upscaled 8k with this tv I'm using vodka 8k 48gbps hdmi cables with Denon 8K receiver for my cable, 4k blu ray and apple 4k. if i change from 8k to just 4k don't see 4k at 120hz. not 4k 60hz on info for 8k receiver
Asked 4 years ago by preorder.
- Answer Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
  Answered 4 years ago by LG Digital Customer Care
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QuestionI'm using rocketfish 8k 48gbps hdmi cables for LG - 65" Class NanoCell 99 Series LED 8K tv with Denon AVR-X4700H 8K Ultra HD 9.2 Channel receiver for my cable, 4k blu ray and apple 4k. I have the tv set up to 8k and yet not seeing upscaled 8k in the info
Asked 4 years ago by preorder.
- Answer Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
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QuestionMy receiver is a 9.2 Denon 8k, my hdmi cables are audio quest vodka. this tv is supposed to up scale to 8k i'm not seeing that all i see is 4k at 60Hz not 8k 120hz, is it the cable?
Asked 4 years ago by preorder.
- Answer Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
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QuestionHow many local dimming zones?
Asked 5 years ago by ZIGGY.
- Answer Hi Ziggy. Regrettably, LG does not divulge information about the number of dimming zones on the LG NanoCell 99 Series 2020 65 inch Class with Gallery Design 8K Smart UHD NanoCell TV w/ AI ThinQ® (64.5'' Diag), Model # 65NANO99UNA nor for any of our TVs that have Full Array Local Dimming or Full Array Local Dimming Pro...^IFV
  Answered 5 years ago by LG Digital Customer Care
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Showing 21-30 of 30 questions

Questions & Answers

LG - 65" Class NanoCell 99 Series LED 8K UHD Smart webOS TV

Q: QuestionCan you speak to the tv via alexa or google without the remote

Q: QuestionCan I view photos taken with my Samsung Note 20 Ultra smart phone that includes a 108 MP camera on this TV screen at the TV's 8K resolution? How do I connect the two?

Q: Questionwhen I choose delivery option for my home, do you have a haul away service for my old tv?

Q: QuestionWhen will lg come out with an 55" 8k tv?

Q: Questionhow many inches from the edge of the tv, are each leg for this tv. can the legs be placed more center?

Q: QuestionWhat happened to the Oled Screen Saver option under picture options? This disappeared after the last update. it had an option to do a pixel refresher, which is gone too. also, under deep color it now gives option of 4k,8k etc. why did all this happen?

Q: QuestionHow do you know you are truly getting upscaled 8k with this tv I'm using vodka 8k 48gbps hdmi cables with Denon 8K receiver for my cable, 4k blu ray and apple 4k. if i change from 8k to just 4k don't see 4k at 120hz. not 4k 60hz on info for 8k receiver

Q: QuestionI'm using rocketfish 8k 48gbps hdmi cables for LG - 65" Class NanoCell 99 Series LED 8K tv with Denon AVR-X4700H 8K Ultra HD 9.2 Channel receiver for my cable, 4k blu ray and apple 4k. I have the tv set up to 8k and yet not seeing upscaled 8k in the info

Q: QuestionMy receiver is a 9.2 Denon 8k, my hdmi cables are audio quest vodka. this tv is supposed to up scale to 8k i'm not seeing that all i see is 4k at 60Hz not 8k 120hz, is it the cable?

Q: QuestionHow many local dimming zones?

QuestionCan you speak to the tv via alexa or google without the remote

QuestionCan I view photos taken with my Samsung Note 20 Ultra smart phone that includes a 108 MP camera on this TV screen at the TV's 8K resolution? How do I connect the two?

Questionwhen I choose delivery option for my home, do you have a haul away service for my old tv?

QuestionWhen will lg come out with an 55" 8k tv?

Questionhow many inches from the edge of the tv, are each leg for this tv. can the legs be placed more center?

QuestionWhat happened to the Oled Screen Saver option under picture options? This disappeared after the last update. it had an option to do a pixel refresher, which is gone too. also, under deep color it now gives option of 4k,8k etc. why did all this happen?

QuestionHow do you know you are truly getting upscaled 8k with this tv I'm using vodka 8k 48gbps hdmi cables with Denon 8K receiver for my cable, 4k blu ray and apple 4k. if i change from 8k to just 4k don't see 4k at 120hz. not 4k 60hz on info for 8k receiver

QuestionI'm using rocketfish 8k 48gbps hdmi cables for LG - 65" Class NanoCell 99 Series LED 8K tv with Denon AVR-X4700H 8K Ultra HD 9.2 Channel receiver for my cable, 4k blu ray and apple 4k. I have the tv set up to 8k and yet not seeing upscaled 8k in the info

QuestionMy receiver is a 9.2 Denon 8k, my hdmi cables are audio quest vodka. this tv is supposed to up scale to 8k i'm not seeing that all i see is 4k at 60Hz not 8k 120hz, is it the cable?

QuestionHow many local dimming zones?