A:AnswerThe LG 65 inch Class 4K Smart UHD TV w/AI ThinQ® (64.5'' Diag), Model # 65UM7300PUA has an Optical Digital Audio Out that can be connected to the Optical Digital Audio IN on any receiver that has one and it also has an HDMI port (HDMI IN 2/ARC) that supports HDMI ARC functionality which can be connected to a receiver that also has an HDMI port that supports HDMI ARC functionality. The ports should be labeled as 'ARC" to identify them. Depending on which connection you use to connect the TV to your receiver, you would then need to go into the Sound Out in the TV's settings menu to specify which path you want the audio to go through, HDMI ARC or Optical...^IFV
A:AnswerYou can find information regarding how to connect a smart assistant to your TV and utilizing a smart assistant using the following help article: https://www.lg.com/us/support/help-library/connecting-lg-tv-to-google-assistant-amazon-alexa-lg-smartthinq-CT10000030-20150783600366 ^CP
A:AnswerFor information on how to connect your cable and other devices to the TV, check out the following link: https://www.lg.com/us/support/connect-device-to-tv-guide ^CP
A:AnswerWe would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
A:AnswerSimply put, this means that it is a "6 Series" TV. Generally speaking, the higher the number, the more features the TV will have. Ex. A 7 series will have more features then a 6 series.
A:AnswerThe metric width for VESA Standard screws that will fit into the VESA bolt holes in the back of the LG 55 inch Class 4K Smart UHD TV w/AI ThinQ® (54.6'' Diag), Model # 55UM7300PUA is M6 (i.e 6mm). The length of the screw will depend on the thickness of the Wall Mount that you use, they don't all have the same thickness. If you are looking to replace lost screws for an existing wall mount, you will need to measure the wall mount's thickness to determine the length of the screw. You can also check the installation manual for the wall mount if you still have it or contact it's manufacturer. New Wall Mounts will provide you with 2 or three sets of screws of varying length with spacers to use if the screws are too long as long as the Wall Mount is VESA Compliant and it supports the VESA Wall Mount Interface Pattern on the TV...^IFV
A:AnswerWe hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP